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Senior Data & Insights Manager (Social)

United Kingdom, London 47250.00 - 53750.00 GBP / Year · Job Posted March 19, 2026
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Job Description

This is a Croud role, sitting at the intersection of Born Social (Creative) and Croud (Media), helping to prove the effectiveness of social-first creativity through robust analytics. We’re looking for a Senior Data & Insights Manager (Social) to play a hands-on role in delivering best-in-class social creative analytics for our clients, across owned, earned and paid. Reporting into the Creative Analytics Director, this role is focused on execution, analysis, and client delivery. You’ll be deeply involved in reporting, dashboard builds, and turning performance data into clear, actionable insights that help clients understand what’s working, why it’s working, and how to improve. This role is perfect for someone who enjoys being close to the data, owning outputs, and advising clients through evidence-led insight.

Job Responsibility

  • Leading day-to-day analytics delivery across key client accounts, owning outputs from brief to delivery
  • Owning regular reporting cycles (weekly, monthly, quarterly), ensuring work is accurate, insightful and clearly linked to creative performance
  • Delivering deep-dive analyses, effectiveness reports and project-based insight work
  • Translating complex data into clear, compelling narratives and recommendations clients can act on
  • Building, maintaining and evolving dashboards (e.g. Datorama, Tableau) for clients and internal teams
  • Ensuring data quality, consistency and best-practice visualisation across all reporting
  • Applying creative effectiveness and social measurement frameworks across platforms such as Meta, TikTok, Snap and Pinterest
  • Identifying performance patterns, drivers of success and opportunities to optimise creative output
  • Acting as a trusted analytics partner to clients, confidently walking them through results, implications and next steps
  • Collaborating closely with Strategy, Creative, Media and Client teams to embed analytics into planning and optimisation
  • Supporting new business, pitches, case studies and occasional research or thought-leadership projects

Requirements

  • Proven experience in analytics, insights or effectiveness roles, ideally within an agency environment
  • Strong grounding in social media analytics and creative performance measurement, comfortable working across multiple platforms and formats
  • Hands-on experience building dashboards and reporting outputs (Datorama, Tableau or similar)
  • Confident working directly with clients and presenting insight clearly and persuasively
  • Strong analytical thinker who knows how to turn data into meaningful insight
  • Familiar with marketing and creative effectiveness principles, and tools like Sprinklr (or similar)
  • Detail-oriented, reliable and accountable for high-quality delivery, with a curious, improvement-focused mindset
  • Collaborative, comfortable working across disciplines, and confident operating independently while knowing when to seek input or escalate

Nice to have

Experience with SQL, Python or more advanced analytics techniques

What we offer

  • Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years
  • 25 days holiday a year
  • Discretionary annual performance based incentive
  • Sale commission
  • Recruitment referrals bonus
  • Health & Wellbeing contribution
  • 2 Recharge Days each holiday year
  • Ride to Work scheme
  • Railcard
  • Season Ticket loan
  • Home office chair and home office screen
  • Free fruit, breakfast cereals, snacks and tea & coffee in the office
  • Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave
  • Life insurance and income protection
  • Medical Cash Plan
  • Pension
  • Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform)
  • Peer to peer recognition scheme 'bonusly'
  • Team off-sites/regular socials
  • Year-round holiday parties
  • Flexible working options
  • Day to make a difference

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