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Senior Data Insight Analyst

United Kingdom, Leeds 42000.00 - 58000.00 GBP / Year · Job Posted January 06, 2026
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Job Description

Join our Customer Insight team as a Senior Data Insight Analyst. Your focus will be on providing data-driven insights and recommendations to the business. You will structure, clean and analyse data using a broad range of processing and modelling techniques. This is a great opportunity to step into a pivotal role where you'll collaborate with our Customer Research and Core teams to shape strategic decisions, elevate the customer experience, and unlock powerful, value-driven insights that make a real impact to our customers.

Job Responsibility

  • Providing data-driven insights and recommendations to the business
  • Structure, clean and analyse data using a broad range of processing and modelling techniques
  • Collaborate with Customer Research and Core teams to shape strategic decisions, elevate the customer experience, and unlock powerful, value-driven insights

Requirements

  • Experience of building advanced analytical models to predict customer behaviour
  • Experience using modern BI technologies to design compelling reports is essential (SAP BI Suite)
  • A working knowledge of SAP HANA, advanced SQL writing, Excel (incl. Macros/VBA) & advanced Power BI knowledge
  • Ability to communicate technical concepts clearly to non-technical colleagues
  • Ability to interpret user requirements to design & build effective solutions
  • Ability to analyse and solve problems effectively with good attention to detail
  • Stakeholder management and communication

Nice to have

  • Databricks & Python experience
  • Strong leadership skills with the ability to role model, care, connect and coach to drive performance, change, positive engagement and deliver against challenging objectives

What we offer

  • Hybrid working – 2 days per week in the office
  • Annual bonus of up to 12%
  • Matched pension contributions up to 10%
  • 26 days holiday, plus bank holidays and holiday purchase scheme
  • Colleague Mortgage and Saver products
  • 2 days' volunteering per year

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