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The purpose of this role is to ensure the ICRM data office, and ICRM complies with the Citi Data Governance Policy (CDGP) as amended from time to time by the ICRM data office and the Enterprise Data Office (EDO). The candidate will use their subject matter expertise in banking, risk, and compliance to develop the required risk and control processes, ensuring they are successfully implemented, tested, and reviewed on a timely basis. They will also take the lead on a role in managing, processing, formalizing, and reporting on these initiatives. The candidate will collaborate with a number of teams responsible for leading, managing and tracking progress, while liaising with ICRM data office colleagues for subject matter expertise on their existing controls and measurement.
Job Responsibility:
Support the design, management, and continuous improvement of Citi’s ICRM Data Quality function
Help define and enhance Citi’s ICRM data architecture, standards, accountabilities, and controls
DCRM is utilized to track data concerns within ICRM and oversee the remediation of the data issue with associated tech partners and remediation owners
Lead calls with appropriate stakeholders for status updates of data concerns and execution of remediation of identified issues
Collects and documents artifacts for stakeholder calls with technology, data owners, data providers, and ICRM stakeholders for proper evidence in the DCRM tool
Conduct analysis of current versus future state gaps, identifying root causes, determining the appropriate solution and how success should be measured
Assist with providing training and support to internal ICRM Data Lead staff and ICRM constituents
Manage and oversee content and distribution of communication strategy
Requirements:
Strong knowledge of data, data processing, data technology
Strong basis of process and control management
Understanding of Compliance, including relevant regulations
Process engineering knowledge, including the ability to understand data flows
Knowledge of metrics, Risk and Control design
Knowledge and ability to present, develop reports and identify process, and data improvements
Knowledge of banking products
Attention to detail is crucial
What we offer:
Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources
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