Job Description:
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft’s core cloud platforms and services that millions of people use every day. With more than 95% of Fortune 500 business on Azure, 180 million using Office 365, and millions using other services – all running on Microsoft's cloud infrastructure – CO+I builds and operates the foundation upon which Microsoft’s mission to empower every person and organization comes to life. Are you passionate about cloud computing? Do you get excited about taking a hands-on approach to transforming Microsoft’s most critical business through investigation, data analysis, and automation? If so, come and help us build the most reliable & efficient datacenter infrastructure on the planet. The CO+I Critical Environment Systems Intelligence (CESI) team is responsible for designing and delivering solutions to support global datacenter operations and to improve availability. CESI is helping to drive CO+I’s transition to a customer centric, data driven, live service culture. As a Senior Data Engineer, you will be a key player in this transition. As a Senior Data Engineer on the CO+I Critical Environment Service Intelligence (CESI) team, you will design and deliver the data platforms and tooling required to programmatically understand which customers are impacted by changes occurring within our data centers. This work enables clear, datadriven visibility into customer impact resulting from both planned and unplanned infrastructure events. You will partner closely with multiple CO+I teams, as well as Azure, Exchange, Bing, and other firstparty services, to model, integrate, and deliver this capability at scale. A successful candidate will apply strong data engineering fundamentals—data modeling, pipeline design, automation, and lowlatency processing—while leveraging domain knowledge across data center infrastructure capacity, service management, customer experience (CXP), containers, cloud services, shared responsibility models, and geo and zoneredundant architectures. Through this work, you will help establish a clear source of truth for ownership of data center assets and their relationships to customerfacing services, enabling accurate, timely assessment of customer impact during outages and other operational events. The solutions you build will operate over large, complex datasets and directly inform operational decisionmaking across the fleet. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
