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Senior Data Engineer - Managed Services

3cloudsolutions.com Logo

3Cloud

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Location:
United States

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Contract Type:
Not provided

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Salary:

90200.00 - 130800.00 USD / Year

Job Description:

This Senior Data Engineer position is a member of 3Cloud’s Managed Services team. He or she is responsible for ongoing development, support, escalations, and proactive maintenance for our client’s Azure Data Platform solution through the Managed Services teams processes, procedures, and tools. As a Data Engineer, you will be a critical part of our core team that is essential to the success of our Managed Services division.

Job Responsibility:

  • Lead support of client’s Azure Data platform and Power BI Environment, including response to any escalations while helping to analyze and resolve incidents for customers environment
  • Consult, develop, and advise on solutions in Microsoft Azure with tools such as Synapse, Data Factory, Databricks, Azure ML, Data Lake, Data Warehouse, and Power BI
  • Consult, develop, and advise on Power BI, including governance, strategy, report development, performance
  • Consistently learn, apply, and refine skills around data engineering and data analytics
  • Proactively mentors junior team members and actively gives feedback on their work and performance
  • Design and deploy data pipelines, models, and AI-driven solutions for clients in various industries
  • Understand and work with customers on licensing involving Microsoft data solutions and understand the limits/advantages of each licensing platform
  • Takes responsibility for the quality of deliverables and solutions
  • Supports and participates in the estimating of work to be done by self and others
  • Communicate ticket status information to all associated parties and escalate cases as appropriate
  • Interact with clients to identify issues, troubleshoot expediently, and follow up on issues via e-mail, ticketing system, and phone calls. Communicate technical issues and solutions with clients in business terms
  • Intentionally builds relationships with client teams
  • Prioritizes work appropriately, asks questions when priorities are unclear, and completes work accordingly
  • Quickly recognizes when escalation is needed and promptly acts
  • Create and maintain updated documentation for each client’s environment
  • Promote best practices for clients and internally to enhance and improve organizational processes
  • Periodically contributes to one or more 3Cloud internal communities

Requirements:

  • Bachelor’s degree in Computer Science, Mathematics, or related field, or equivalent certification and experience
  • Experience working in a support role and understanding standard support processes (i.e., ITIL)
  • 3+ years working with data and business intelligence solutions on the Microsoft tool stack for Business Intelligence (ADF, SQL DW, Synapse, Databricks, Power BI, etc.), or other vendor Business Intelligence tools (Business Objects, MicroStrategy, Qlik, SAP)
  • Strong verbal and written communication skills
  • A passion for problem solving and learning new technologies
  • Client relationship skills and experience managing vendors
  • Ability to work in a fast paced, rapidly changing environment
  • Strong desire for personal development and learning, including commitment to continuously upgrading your technical skills as the data landscape change
  • Work remote, but not alone – with a team filled top to bottom with data analytics professionals

Nice to have:

  • Experience with Epic Clarity, Caboodle, ServiceNow, or other healthcare operational systems
  • Ability to navigate large schemas (10k+ tables/views) and complex healthcare data models
  • Understanding of PHI, HIPAA, access control, and secure data handling
  • Ability to configure, extend, and troubleshoot basic Power Apps/Power Platform components
  • Light UI customization skills (adding fields, updating screens, configuring logic)
  • Ability to quickly learn new accelerators/frameworks (e.g., Health Catalyst accelerator on Power Platform)
What we offer:
  • Flexible work location with a virtual first approach to work
  • 401(K) with match up to 50% of your 6% contributions of eligible pay
  • Generous PTO providing a minimum of 15 days in addition to 9 paid company holidays and 2 floating personal days
  • Two medical plan options to allow you the choice to elect what works best for you
  • Option for vision and dental coverage
  • 100% employer paid coverage for life and disability insurance
  • Paid leave for birth parents and non-birth parents
  • Option for Healthcare FSA, HSA, and Dependent Care FSA
  • $67.00 monthly tech and home office allowance
  • Utilization and/or discretionary bonus eligibility based on role
  • Employee Assistance Program to help with everyday challenges

Additional Information:

Job Posted:
January 06, 2026

Expiration:
January 19, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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