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Microsoft Corporation Logo Microsoft Corporation · IT - Administration

Senior Data Center Technician - Night Shift

United States, Malaga 33.46 - 55.67 USD / Hour · Job Posted April 19, 2026
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Job Description

As a Microsoft Senior Data Center Technician (DCT) - Night Shift, you will demonstrate expertise in standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment, as well as a holistic understanding of the functions of, and interactions between, network and server equipment. You will provide input for suggested modifications to these processes and procedures as needed to improve service quality and efficiency while providing guidance to other technicians.

Job Responsibility

  • Demonstrates expertise in and participates in providing guidance on standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment while proactively prioritizing security considerations
  • Provides guidance to other technicians on changes to processes and procedures
  • Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs) per task type independently
  • Complies with Data Center business unit policies, procedures, and deadlines
  • Reinforces a positive and effective team environment
  • May conduct, assists in conducting, and/or participates in daily safety briefings
  • Completes required Environmental & Health Safety (EHS) training
  • Completes required security and data management training
  • Completes required training aligned to job focus areas and workloads
  • Maintains an awareness of Key Performance Indicators (KPIs)
  • Escalates and/or seeks guidance from experienced technicians or direct-line management regarding client interactions
  • Provides guidance to less experienced technicians for, and develops/employs own effective execution order strategy(ies) for assigned tasks
  • Follows procedures to immediately communicate, report, and escalate data center technical, safety, or security related incidents
  • Applies advanced diagnostics and troubleshooting expertise and/or leverages standard procedures to quickly and efficiently identify the cause(s) of technical issues and replace faulty components
  • Performs discrete quality control activities and assessment of work
  • Directly performs decommissions, simple changes, complex changes and refreshes of infrastructure cabling, network, storage, and server equipment

Requirements

  • High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 2+ years experience supporting IT equipment or related technology OR equivalent experience
  • The ability to meet Microsoft, customer and/or government security screening requirements
  • Microsoft Cloud Background Check upon hire/transfer and every two years thereafter

Nice to have

  • Associate's degree in Computer Science or related field and/or equivalent work experience AND 5+ years experience supporting IT equipment or related technology OR equivalent experience
  • 2+ years experience working in a production, mission-critical 24x7x365 datacenter environment
  • Applicable certifications: ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Data Center Found
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