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Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU. If you'd like to build the world's best AI cloud, join us.
Job Responsibility:
Ensure new server, storage and network infrastructure is properly racked, labeled, cabled, and configured
Troubleshoot hardware and software issues in some of the world’s most advanced GPU and Networking systems
Document and update data center layout and network topology in DCIM software
Work with supply chain & manufacturing teams to ensure timely deployment of systems and project plans for large-scale deployments
Manage a parts depot inventory and track equipment through the delivery-store-stage-deploy-handoff process in each of our data centers
Partner with HW Support teams to ensure data center hardware incidents with higher level troubleshooting challenges are resolved, reported on and solutions are disseminated to the large operations organization
Work with the RMA team to ensure faulty parts are returned and replacements are ordered
Follow installation standards and documentation for placement, labeling, and cabling to drive consistency and discoverability across all data centers
Improve installation standards, MOPs, and runbooks
Act as a technical escalation point for DC infrastructure issues
Participate in an on-call rotation, serving as an escalation point for data center incidents
Requirements:
Strong experience with critical infrastructure systems supporting data centers (power distribution, air flow management, environmental monitoring, capacity planning, DCIM software, structured cabling, cable management)
Familiar with carrier DIA circuit test and turn ups, understanding LOA’s, and fiber testing and troubleshooting
Solid understanding of cable, fiber, and optics and their different use cases
Solid understanding of single and three phase power theories including PDU balancing
Base level network fundamentals (CCNA preferred but not required)
Knowledge of cold aisle and hot aisle containment
Solid understanding of server hardware and boot process (PXE, DHCP, & TFTP)
Work with product management, support, and other teams to align operational capabilities with company goals
Translating business priorities into technical and operational requirements
Supporting cross-functional projects where infrastructure plays a critical role
Action-oriented and willing to train junior staff on best practices
Willing to travel to bring up new data center locations as needed
Nice to have:
3+ years experience with critical infrastructure systems supporting data centers
Experience with/or knowledge of network topology and configurations and 400gb Infiniband architectures
Experience with project management
3+ years working with and reporting from a ticketing systems like Service Now, JIRA, and Zendesk
Experience with Linux administration
Experience with High Performance Compute GPU systems (air or water cooled) - especially Nvidia NVL72
Experience with troubleshooting the following network layers, technologies, and system protocols: TCP/IP, DP/IP, BGP, OSPF, SNMP, SSL, HTTP, FTP, SSH, Syslog, DHCP, DNS, RDP, NETBIOS, IP routing, Ethernet, switched Ethernet, 802.11x, NFS, and VLANs
What we offer:
Generous cash & equity compensation
Health, dental, and vision coverage for you and your dependents