Senior Data Center IT Support Technician Job at Microsoft Corporation (West Des Moines)

New

Senior Data Center Technician

Under the general direction of the Lead, Data Center Operations, the Senior Data...

Location

United States , Reno

Salary:

71000.00 - 80000.00 USD / Year

Trace3

Expiration Date

Until further notice

Requirements

At least six years’ experience in a technical or data center support role
High School diploma required
Ability to travel domestically up to 85% - 90% of the time
CompTIA A+, BICSI, or similar certification preferred
The following certifications are highly desirable: Hadoop, Dell, NetApp, EMC, Cisco, F5, and HP
Experience working with various networking hardware, such as multiplexers, routers, and switches
Experience creating SOP’s, templates, best practices,s and providing training
Manage solutions to objectives and metrics
Proficient knowledge of common network protocols such as TCP/IP
Proven experience with fault isolation and troubleshooting networks and computers, including LAN, WAN, and servers

Job Responsibility

Perform analysis and consulting of customers' IT infrastructure hardware in production
perform a walkthrough with the customer to determine the ability to deliver the project
Perform structure cabling assessments and provide recommendations
Install and manage structured cabling infrastructure projects
Elicit Data Center infrastructure requirements from clients
Install, terminate, test, and label all cross-connects (copper and fiber) in the data center in accordance with the company's best practices
Support the day-to-day operations of the data center and execute medium to large projects
Troubleshoot physical problems and address issues
Move and install shelves, power strips, rails, cable management, servers, switches, and other equipment with requirements
Develop Data Center infrastructure designs

What we offer

Comprehensive medical, dental and vision plans for you and your dependents
401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
Competitive Compensation
Training and development programs
Major offices stocked with snacks and beverages
Collaborative and cool culture
Work-life balance and generous paid time off

Fulltime

Senior Data Center Technician

As a Microsoft Senior Data Center Technician (SDCT), you will demonstrate expert...

Location

United States , Richmond

Salary:

33.46 - 55.67 USD / Hour

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 2+ years experience supporting IT equipment or related technology OR equivalent experience
Associate's degree in Computer Science or related field and/or equivalent work experience AND 5+ years experience supporting IT equipment or related technology OR equivalent experience
2+ years experience working in a production, mission-critical 24x7x365 datacenter environment
Applicable certifications: ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Data Center Foundation Certification (DCFC), Microsoft Certified Professional (MCP), Vendor-Specific Network Certifications

Job Responsibility

Demonstrates expertise in and participates in providing guidance on standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment while proactively prioritizing security considerations
Maintains expertise with the functions of, and participates in providing guidance on the interactions between cabling infrastructure, network, server, and storage equipment
Provides guidance to other technicians on changes to processes and procedures
Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs) per task type independently
Provides guidance and/or assists less experienced technicians with complex tickets or tasks
Complies with Data Center business unit policies, procedures, and deadlines
Reinforces a positive and effective team environment by sharing information and best practices with other shifts/technician teams
May conduct, assists in conducting, and/or participates in daily safety briefings
Completes required Environmental & Health Safety (EHS) training
Completes required security and data management training while complying with security and data management procedures/policies

What we offer

Trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications
Additional benefits and pay information available via provided link

Fulltime

Senior Data Center Technician

As a Microsoft Senior Data Center Technician (SDCT), you will demonstrate expert...

Location

United States , San Antonio

Salary:

33.46 - 55.67 USD / Hour

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 2+ years experience supporting IT equipment or related technology OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check

Job Responsibility

Demonstrates expertise in standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment
Provides input for suggested modifications to processes and procedures
Provides guidance to other technicians
Performs a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services
May be asked to go on business travel to support other metros periodically, 0-25% of the time
Ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays
Complies with Data Center business unit policies, procedures, and deadlines
Provides guidance to other technicians on changes to processes and procedures
Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs)
Demonstrates expertise in and participates in providing guidance on standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment

What we offer

Training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications

Fulltime

New

Senior Data Center Technician

As a Microsoft Senior Data Center Technician (DCT), you will demonstrate experti...

Location

United States , Goodyear

Salary:

33.46 - 55.67 USD / Hour

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 2+ years experience supporting IT equipment or related technology OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check

Job Responsibility

Complies with Data Center business unit policies, procedures, and deadlines
Provides guidance to other technicians on changes to processes and procedures
Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs) per task type independently
Demonstrates expertise in and participates in providing guidance on standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment
Reinforces a positive and effective team environment
May conduct, assists in conducting, and/or participates in daily safety briefings
Completes required Environmental & Health Safety (EHS) training
Completes required security and data management training
Completes required training aligned to job focus areas and workloads
Maintains an awareness of Key Performance Indicators (KPIs)

What we offer

Training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications

Fulltime

Senior Data Center Technician

As a Senior Data Center Technician, you will demonstrate expertise in standard p...

Location

United States , Manassas

Salary:

33.46 - 55.67 USD / Hour

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 2+ years experience supporting IT equipment or related technology
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check
Citizenship verification
Verification of citizenship due to citizenship-based legal restrictions

Job Responsibility

Complies with Data Center business unit policies, procedures, and deadlines
Provides guidance to other technicians on changes to processes and procedures
Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs)
Demonstrates expertise in and participates in providing guidance on standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment
Reinforces a positive and effective team environment
May conduct, assists in conducting, and/or participates in daily safety briefings
Completes required Environmental & Health Safety (EHS) training
Completes required security and data management training
Completes required training aligned to job focus areas and workloads
Maintains an awareness of Key Performance Indicators (KPIs)

What we offer

Training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications

Fulltime

New

Senior Data Center Inventory & Asset Technician

As a Microsoft Senior Data Center Inventory & Asset Technician (DIAT), you will ...

Location

Canada , Greater Toronto

Salary:

65000.00 - 102600.00 CAD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Diploma AND 2+ years experience in warehouse/supply chain in an information technology (IT) environment, logistics, supply chain, inventory management, retail, or a related field OR equivalent experience
Ability to meet Microsoft, customer, and/or government security screening requirements
Microsoft Cloud Background Check
Reliability Status screening with the Government of Canada

Job Responsibility

Prioritize and assign ticketed work to technicians on the team
Provide guidance on inbound/outbound logistics tasks
Ensure inventory balances are accurate
Maintains a strong focus to optimize resources and improve quality
Manages schedule of Data Bearing Device (DBD) destruction
Provides technical support and task specific guidance to a team of technicians responsible for preparing and executing incoming/outgoing deliveries
Ensures teams maintain and perform steps required to keep the inventory balance accurate
Serves as subject matter expert and models compliance to less experienced team members
Creates execution plans with the goal to improve satisfaction and performance
Runs daily safety topic huddles

Fulltime

New

Senior Materials Handling

As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform...

Location

Brazil , Campinas

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Diploma AND 2+ years experience in warehouse/supply chain in an information technology (IT) environment, logistics, supply chain, inventory management, retail, or a related field OR equivalent experience
Ability to speak, write and understand fluent English
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
3+ years experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g. forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience

Job Responsibility

Maintains a strong focus to optimize resources and improve quality
Articulates the impact of work performed within the Data Center to technicians
Seeks information about the underlying needs of customers
Positions organization to deliver solutions that exceed customer expectations
Maintains a strong stakeholder focus to improve quality and ensures that the customer receives the highest return on investment
Engages with internal and external stakeholders to manage issues as they arise
Ensures team is following all processes and procedures to do this in a timely manner
Manages schedule of DBD destruction or shredding in partnership with senior leadership
Performs DBD destruction as necessary
Handles any escalations

Fulltime

Senior Data Center Technician

As a Microsoft Senior Data Center Technician (DCT) (Fayetteville, Ga location), ...

Location

United States , Fayetteville

Salary:

33.46 - 55.67 USD / Hour

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 2+ years experience supporting IT equipment or related technology OR equivalent experience.
Associate's degree in Computer Science or related field and/or equivalent work experience AND 5+ years experience supporting IT equipment or related technology OR equivalent experience.
2+ years experience working in a production, mission-critical 24x7x365 datacenter environment.
Applicable certifications: ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Data Center Foundation Certification (DCFC), Microsoft Certified Professional (MCP), Vendor-Specific Network Certifications.

Job Responsibility

Demonstrates expertise in and participates in providing guidance on standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment while proactively prioritizing security considerations.
Provides guidance to other technicians on changes to processes and procedures.
Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs) per task type independently.
Complies with Data Center business unit policies, procedures, and deadlines.
Reinforces a positive and effective team environment by sharing information and best practices.
May conduct, assists in conducting, and/or participates in daily safety briefings.
Completes required security and data management training while complying with security and data management procedures/policies.
Completes required training aligned to job focus areas and workloads.
Maintains an awareness of Key Performance Indicators (KPIs) through reporting dashboards.
Provides guidance to less experienced technicians for, and develops/employs own effective execution order strategy(ies) for assigned tasks.

What we offer

Trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Fulltime

Senior Data Center IT Support Technician

Microsoft Corporation

Location:
United States , West Des Moines

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 17, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Senior Data Center IT Support Technician

Senior Data Center Technician

Senior Data Center Technician

Senior Data Center Technician

Senior Data Center Technician

Senior Data Center Technician

Senior Data Center Inventory & Asset Technician

Senior Materials Handling

Senior Data Center Technician

Senior Data Center IT Support Technician

Microsoft Corporation

Location:United States , West Des Moines

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 17, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Senior Data Center IT Support Technician

Senior Data Center Technician

Senior Data Center Technician

Senior Data Center Technician

Senior Data Center Technician

Senior Data Center Technician

Senior Data Center Inventory & Asset Technician

Senior Materials Handling

Senior Data Center Technician

Location:
United States , West Des Moines

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
February 17, 2026