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As a Microsoft Senior Data Center Inventory & Asset Technician (DIAT), you will prioritize and assign ticketed work to technicians on the team, provide guidance on inbound/outbound logistics tasks, and ensure that inventory balances are accurate. This opportunity will allow you to demonstrate your expertise in standard processes and procedures for Inventory & Asset Management and develop skills around mentorship of peer technicians accelerating your career growth in the process.
Job Responsibility:
Prioritize and assign ticketed work to technicians on the team
Provide guidance on inbound/outbound logistics tasks
Ensure inventory balances are accurate
Maintains a strong focus to optimize resources and improve quality
Manages schedule of Data Bearing Device (DBD) destruction
Provides technical support and task specific guidance to a team of technicians responsible for preparing and executing incoming/outgoing deliveries
Ensures teams maintain and perform steps required to keep the inventory balance accurate
Serves as subject matter expert and models compliance to less experienced team members
Creates execution plans with the goal to improve satisfaction and performance
Runs daily safety topic huddles
Prioritizes and assigns ticketed work to Data Center Inventory and Asset Technicians on team
Acts as the Subject Matter Expert about Return Merchandise Authorization (RMA) warranty process
Embodies our culture and values
Requirements:
High School Diploma AND 2+ years experience in warehouse/supply chain in an information technology (IT) environment, logistics, supply chain, inventory management, retail, or a related field OR equivalent experience
Ability to meet Microsoft, customer, and/or government security screening requirements
Microsoft Cloud Background Check
Reliability Status screening with the Government of Canada
Nice to have:
3+ years experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g. forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience