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Senior Data Analyst

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Ruby Labs

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IT - Software Development

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Job Description:

We’re looking for a Senior or Lead Data Analyst with deep experience in subscription billing analytics and strong technical skills in ClickHouse (and ideally Tinybird). You will own analytics for billing and payments: build and optimize datasets and queries, define billing metrics, and deliver dashboards that product, finance, and operations teams rely on daily.

Job Responsibility:

  • Build and maintain data pipelines in Tinybird and ClickHouse to power dashboards and self-serve analytics
  • Optimize ClickHouse queries for performance, correctness
  • Design and maintain core billing metrics: gross/net revenue, refunds, chargeback rate, dispute rate, approval rate, churn, LTV, MRR/ARR, and cohort retention
  • Create and iterate on dashboards/visualizations for internal stakeholders (Billing/Finance/Product/Support/Risk)
  • Investigate anomalies and data-quality issues (e.g., spikes in refunds, rising dispute rates, drops in approval rates), perform root-cause analysis, and propose actions
  • Partner with engineering on data instrumentation and event tracking to ensure high-quality billing data
  • Document logic (metric definitions, tables, pipeline behavior) and establish quality checks (tests/monitoring)

Requirements:

  • Strong subscription billing experience is mandatory (payments + renewals + refunds + disputes/chargebacks)
  • Advanced SQL (complex joins, window functions, incremental logic, performance-aware query writing)
  • Production experience with ClickHouse: query tuning and data modeling for analytics workloads
  • Experience building basic ETL/ELT pipelines (scheduling, incremental loads, validation, monitoring)
  • Git workflow (PRs, code review, versioning of SQL/data logic)
  • Strong experience building dashboards and visualizations (BI tools or internal dashboards) with a focus on business clarity and metric correctness
  • Ability to communicate findings clearly to both technical and non-technical stakeholders

Nice to have:

  • Tinybird experience (pipes, endpoints, materializations, performance tuning)
  • JavaScript (dashboard integrations, or data apps)
  • Python (for analysis/automation), dbt, Airflow(or other orchestration)
  • Experience in risk/fraud analytics
  • Experience with experimentation/A/B tests
What we offer:
  • Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance
  • Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days
  • Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge
  • Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them
  • Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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