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Coca-Cola HBC Logo Coca-Cola HBC · IT - Software Development

Senior D365 Developer

Egypt, Cairo · Job Posted May 05, 2026
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Job Description

Senior D365 Customer Engagement (CE) Developer will play a pivotal role in delivering D365 solutions that streamline the company sales and customer management processes. The developer will be responsible for designing, developing, and deploying custom solutions within the Microsoft Dynamics 365 Customer Engagement platform. The developer will work closely with the product teams to deliver scalable and efficient solutions that meet business needs.

Job Responsibility

  • Collaborate with product team to understand requirements and solution design
  • Work with DevOps Team on defining Functional Specifications and splitting them in Backlog Items
  • Develop custom solutions for Dynamics 365 CE using JavaScript, C#, and other technologies
  • Implement custom workflows, business process flows, plugins, and integrations with third-party systems
  • Write and maintain clean, scalable code and assist in troubleshooting and debugging
  • Assure usage of Azure DevOps CI/CD Pipelines
  • Integrate D365 CE with third-party applications and legacy systems
  • Troubleshoot and resolve complex technical issues
  • Ensure creation and maintenance of development documentation in Azure DevOps Wiki
  • Provide post-implementation support, troubleshooting, and user guidance
  • Suggest enhancements to improve solutions and optimize performance
  • Work with Solution and Platform Architects on Performance Improvements and new functionalities
  • Stay current with emerging trends within Microsoft D365 ecosystem
  • Build and maintain strong relationships with business and technology stakeholders
  • Adopt SAFE Agile principles and foster DevSecOps practices
  • Provide status updates, manage risks, and address issues during product delivery

Requirements

  • Bachelor's degree in computer science, Engineering, or a related field
  • 3+ years of hands-on experience in Microsoft Dynamics 365 CRM Implementation projects
  • Microsoft Certified: Dynamics 365 Fundamentals (or higher) preferred
  • Microsoft Certified: Dynamics 365 Developer Associate or similar certifications preferred
  • Certifications in related fields (Azure, Power Platform) are an advantage
  • Strong understanding of software development lifecycle and best practices
  • Excellent problem-solving, analytical, and troubleshooting skills
  • Good communication skills and ability to collaborate effectively in a team environment
  • Fluent in written and verbal English
  • Proven experience in development of D365 Customer Engagement Apps and Mobile Apps
  • Experience working with one or more D365 CE modules: Sales, Service, Marketing
  • Strong proficiency in JavaScript, C#, and .NET development
  • Hands-on experience with Dynamics 365 SDK, Web API, and RESTful APIs
  • Familiarity with Power Platform tools (Power Apps, Power Automate, Power BI) is a plus
  • Understanding of Azure services and cloud computing principles
  • Strong understanding of Software Development Life Cycle and experience working in Agile environment and participating in Agile ceremonies
  • Quick learner and adaptive to new challenging environments
  • Highly motivated to take independent responsibility and be a productive team member
  • Experience with Agile methodologies (Scrum, SAFe) and DevOps practices

Nice to have

  • Familiarity with Power Platform tools (Power Apps, Power Automate, Power BI) is a plus
  • Certifications in related fields (Azure, Power Platform) are an advantage

What we offer

  • Coaching and mentoring programs
  • Development opportunities
  • Equal opportunity employer
  • Learning programs
  • Work with iconic brands
  • Supportive team
  • Volunteering Opportunities
  • Wellbeing program
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