Senior Cyber Client Advisory Program Coordinator, Wells Fargo

Wells Fargo

Location:
United States, Charlotte ▼
Chandler
McLean
Iselin

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

100000.00 - 196000.00 USD / Year

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Job Description:

Wells Fargo is seeking a detail-oriented and highly organized Cyber Client Advisory Program Coordinator to support our Cyber Client Advisory team. In this role, you will be instrumental in ensuring the smooth operation and coordination of client engagements, contributing to the delivery of high-quality cybersecurity advisory services. You will play a key role in managing logistics, preparing client materials, and maintaining essential documentation, enabling our advisors to focus on strategic client interactions.

Job Responsibility:

Coordinate the scheduling and logistics for client meetings, presentations, and workshops, both virtual and in-person
Assist in the preparation of client-facing materials, including proposals, reports, executive summaries, and presentations, ensuring accuracy and adherence to branding guidelines
Manage and maintain client communication logs, follow-up actions, and engagement timelines
Support the Cyber Client Advisory team with data collection, research, and preliminary analysis related to client cybersecurity postures, industry trends, and regulatory requirements
Maintain organized and up-to-date documentation for all client engagements and advisory projects
Help track project milestones, deliverables, and resource allocation for advisory initiatives
Serve as a primary point of contact for administrative inquiries from clients or internal teams related to advisory engagements
Coordinate internal resources and subject matter experts to support client advisory needs
Manage and update information within client relationship management (CRM) systems and other internal tools
Identify and recommend opportunities to improve operational efficiency and client service processes within the advisory program

Requirements:

4+ years of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years of experience in program coordination, administrative support, project support, or a similar role, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Strong organizational and time management skills, with the ability to manage multiple tasks and priorities effectively
Excellent written and verbal communication skills, with a professional and client-centric demeanor
Proficiency in Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook)
High level of attention to detail and accuracy in documentation and data management
Ability to work independently and collaboratively within a fast-paced team environment

Nice to have:

Familiarity with basic cybersecurity concepts or terminology
Experience with CRM software (e.g., Salesforce) or project management tools
Prior experience in a client-facing support role, preferably within a professional services or advisory setting
Experience with data entry and basic reporting

What we offer:

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Additional Information:

Job Posted:
August 07, 2025

Expiration:
August 20, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Cyber Client Advisory Program Coordinator