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As a Senior CVM Product Manager, you will be responsible for driving performance visibility, analytical insights, and commercial evaluation of CVM activities across the Vodafone Business base, enabling data-driven decision making and optimizing value generation.
Job Responsibility
Own and deliver ad-hoc and recurring analysis across CVM commercial activities, translating data into actionable insights
Design and maintain CVM dashboards, reports, and performance tracking frameworks
Evaluate CVM initiatives and campaigns, providing structured performance assessment and data-driven recommendations
Define and monitor in-base performance KPIs linked to CVM actions, ensuring clear attribution and impact measurement
Lead NPS analysis and driver identification, linking customer experience metrics to CVM activities
Support business cases through quantification of impact and scenario analysis
Provide independent challenge on CVM performance and commercial impact, ensuring robustness of assumptions and outcomes
Act as the reference point for CVM performance reporting, ensuring consistency, clarity, and alignment across stakeholders
Requirements
Strong analytical mindset with ability to translate data into clear commercial insights
Minimum 3 years of experience in a relevant analytical, CVM, or commercial role
Solid experience in data analysis, reporting, and performance management
Advanced use of analytical tools (e.g., SPSS, SQL, Excel, BI tools)
Ability to work with large, complex datasets and synthesize outputs into simple, structured narratives
Strong presentation and storytelling skills, able to communicate complex analysis into clear, concise and decision-oriented messages
Strong stakeholder management skills
able to challenge, validate, and support business decisions
High attention to detail and ownership of outputs (accuracy-critical role)
What we offer
Competitive pay, bonus & remuneration package
Private Health & Medical Insurance
Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad
Remote work equipment to help you create a comfortable, ergonomic workspace at home
Unlimited access to learning resources and trainings
Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
Spirit of Vodafone Day: one day each quarter dedicated to your personal development
Extra days off: Vodafone Day, Family Day, Volunteering Day
Needless to say, we cater for your communication wherever you are
Office amenities (subject to the office location): such as restaurant, gym and parking