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Senior Customs Agent

Jamaica, Kingston · Job Posted March 19, 2026
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Job Description

Performs an advanced level of processing, coordinating, and obtaining customs clearance approval for import/export and transshipments of documents, packages, and merchandise in baggage or air freight. Prepares necessary customs forms to enable import, export, and transshipments procedures to take place in a timely, efficient, and effective manner for consignments arriving/departing via aircraft. Ex. Master Airway bills, cargo manifests and general declarations, invoices, and other related paperwork. Prepares forms detailing customs duties, tariffs, and taxes/V.A.T. fees to enable timely recovery of costs. Prepares international manifests to ensure responsive and efficient customs clearance are possible. Ensures station’s full compliance with country customs and tax laws and are in line with FedEx policies, procedures, practices, and rules. Interfaces with customs officials and coordinates customs activities with internal operation employees. Contacts customers for additional information and to inform them on duties and taxes to be paid. Maintain all customs documentation well organized and properly filed. Performs sorting, baggage support at airport and station and retrieves air freight from carriers as required.

Job Responsibility

  • Performs an advanced level of processing, coordinating, and obtaining customs clearance approval for import/export and transshipments of documents, packages, and merchandise in baggage or air freight
  • Prepares necessary customs forms to enable import, export, and transshipments procedures to take place in a timely, efficient, and effective manner for consignments arriving/departing via aircraft
  • Prepares forms detailing customs duties, tariffs, and taxes/V.A.T. fees to enable timely recovery of costs
  • Prepares international manifests to ensure responsive and efficient customs clearance are possible
  • Ensures station’s full compliance with country customs and tax laws and are in line with FedEx policies, procedures, practices, and rules
  • Interfaces with customs officials and coordinates customs activities with internal operation employees
  • Contacts customers for additional information and to inform them on duties and taxes to be paid
  • Maintain all customs documentation well organized and properly filed
  • Performs sorting, baggage support at airport and station and retrieves air freight from carriers as required

Requirements

  • High School Degree/Equivalent
  • Two (4) years experience in International freight/cargo customs policies, procedures, rules and laws or 18 months experience as a Customs Agent
  • Knowledge of airport and customs clearance procedures preferred
  • Personable and good written and verbal communication skills
  • Drivers license
  • General office skills and computer literate
  • CRT experience preferred
  • Proficiency in English preferred

Nice to have

  • Knowledge of airport and customs clearance procedures preferred
  • CRT experience preferred
  • Proficiency in English preferred

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