CrawlJobs Logo
MMC Group LP Logo MMC Group LP · Customer Service

Senior Customer Support Representative / CSR

United States 16.67 - 17.46 USD / Hour · Job Posted June 29, 2026
Apply Position
Job Link Share

Job Description

Senior Customer Support Representative / CSR (Remote) - Virginia Medicaid & CHIP Support. Work From Home Opportunity - New Jersey Residents Only. Pay Rate: $16.67/hour - English Speaking, $17.46/hour - English/Spanish Bilingual. Are you passionate about helping others and making a difference in people's lives? Join a team dedicated to supporting Virginia Medicaid and CHIP members by providing critical information, eligibility guidance, and enrollment assistance. This is an excellent opportunity to build a rewarding customer service career while working remotely from home.

Job Responsibility

  • Provide informed and objective responses to questions regarding Medicaid and CHIP eligibility guidelines, policies, and benefits
  • Assist callers with access-to-care concerns and escalated customer issues
  • Handle inbound and outbound customer communications in a professional manner
  • Process and review eligibility-related documentation, including income, identity, and verification records
  • Research and resolve customer concerns while maintaining service excellence
  • Learn and apply state program policies, procedures, and updates
  • Accurately document customer interactions and case information
  • Meet established quality, productivity, and attendance standards

Requirements

  • High School Diploma or GED required
  • Minimum of one year of customer service, call center, healthcare support, administrative support, or related professional experience
  • Strong verbal and written communication skills
  • Excellent problem-solving and customer service abilities
  • Ability to navigate multiple systems and applications simultaneously
  • Strong attention to detail and documentation skills
  • Ability to learn and apply detailed program policies and procedures
  • Must reside in New Jersey
  • Must provide and maintain equipment that meets established BYOD requirements
  • Reliable high-speed internet connection required
  • Ability to work independently in a professional home office environment
  • Bilingual English/Spanish candidates are encouraged to apply

Nice to have

  • Bilingual English/Spanish
  • Experience in Customer Service Representative
  • Call Center Representative
  • Healthcare Customer Service
  • Medicaid or Medicare Support
  • Eligibility Specialist
  • Member Services Representative
  • Benefits Coordinator
  • Insurance Customer Support
  • Client Services Representative

What we offer

  • 100% Remote Work Opportunity
  • Meaningful work supporting healthcare access for families
  • Paid training provided
  • Stable schedule with a respected national organization
  • Opportunity to develop healthcare, customer service, and eligibility expertise
  • Supportive team environment focused on customer success
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Additional voluntary benefits
MMC Group LP - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Senior Customer Support Representative / CSR

8 matching positions

Senior Program Manager, Water Positive Communities

The Senior Program Manager, Water Positive Communities role on the Sustainable a...
Location
Location
United States , Washington D.C.
Salary
Salary:
105800.00 - 204000.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master's Degree AND 3+ years work experience in corporate social responsibility (CSR), philanthropies, corporate affairs, government affairs, business and international development, or related area
  • OR Bachelor's Degree AND 4+ years work experience in corporate social responsibility (CSR), philanthropies, corporate affairs, government affairs, business and international development, or related area
  • OR equivalent experience
  • Master's Degree AND 6+ years work experience in corporate social responsibility (CSR), philanthropies, corporate affairs, government affairs, business and international development, or related area
  • OR Bachelor's Degree AND 8+ years work experience in corporate social responsibility (CSR), philanthropies, corporate affairs, government affairs, business and international development, or related area
  • OR equivalent experience
  • 3+ years experience managing a corporate social responsibility (CSR) or related program
  • Demonstrated skills in data and analytics tools such as PowerBI, OR other visualization tools
  • Natural ability to represent the company across industry forums, community events and showcase advocacy for climate resilience, communication is key
  • Demonstrates skills to support, implement, and evaluate the impact of corporate social responsibility programs (e.g., philanthropy, sustainability, environmental) that support business development and Microsoft goals
Job Responsibility
Job Responsibility
  • Agreement Management / Governance: Develop and implement agreements and execution plans for managing water replenishment and sustainability agreements tied to datacenter operations, including workback schedules, milestones, and reporting
  • Collaborate with local governments, NGOs, and internal teams to establish post-agreement governance for water-positive projects and oversee execution plans across multiple geographies
  • Demonstrate measurable impact (e.g., replenishment volumes, community benefits)
  • Manage escalations with large partners and municipalities to resolution
  • provide recommendations on continuing or adjusting agreements
  • Capture and share learnings to improve future water-positive pipeline and maximize business and societal value
  • Business, Technical, and Societal Expertise: Recommend innovative solutions for advancing Microsoft’s water-positive and sustainability agenda, mitigating risks while ensuring compliance
  • Gather resources across internal engineering, sustainability teams, and external water stewardship organizations to deliver positive impact near datacenters
  • External Relationships: Identify and manage partnerships with water-focused nonprofits, watershed advocacy groups, and academic institutions to advance replenishment programs
  • Implement improvements to water-positive initiatives based on community and stakeholder feedback
  • Fulltime
Read More
Arrow Right

Communications Associate Manager

External Communications & PR – Communications Associate Manager role at PepsiCo ...
Location
Location
Egypt , New Cairo
Salary
Salary:
Not provided
pepsico.com Logo
Pepsico
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Communications, Public Relations, Marketing, Journalism, or a related field
  • 7-9 years of experience working a similar role: private sector or government
  • Strong communications, PR, and copywriting skills, with the ability to develop clear, compelling content aligned to strategic objectives
  • Demonstrated ability to translate complex ideas into effective messaging and content strategies across multiple channels
  • Excellent communicator in Arabic and English (both written and verbal)
  • Highly proactive and able to navigate ambiguity and complexity while developing successful solutions
  • Well-organized with strong attention to detail while working in a dynamic fast-paced environment
  • Ability to work collaboratively across functions, including comfort with supporting and interacting with senior executives
  • Event management experience, including planning, coordinating, and executing internal and external events while managing multiple stakeholders and timelines
  • Social media strategy and content expertise, including platform planning, content development, and live/event coverage to support communication and brand objectives
Job Responsibility
Job Responsibility
  • Develop and execute a comprehensive corporate communications strategy, encompassing the Strategic Business Plan (SBP) and Annual Operating Plan (AOP), including external and executive communications, Brand PR, and the Corporate Social Responsibility (CSR) communications plan
  • Executive communication strategy and action plan for the Business Unit General Manager (GM) driving visibility and leadership on Performance With Purpose (PWP) with key stakeholders
  • Actively manage relations with media to ensure right corporate positioning of PepsiCo within the community and external stakeholders
  • Represent and support external engagements for PepsiCo with external bodies, government and strategic customers (e.g. industry, legal and regulatory) in partnership with Public Policy & Global Affairs (PPGA)/Solicitors Regulation Authority (SRA)/business leaders
  • Oversee and execute all Public Relations (PR) and External communications events
  • Own and drive the communication aspect of the social impact agenda in Egypt
  • Managing Agencies and relations with NGOs and partners to further drive PEP agenda from communications aspect
  • Liaise and manage the partnership with PepsiCo foundation regarding the joint projects in Egypt from communications aspect
  • Drive brand communication and consumer PR for our portfolio and work closely with BU marketing team and category teams to support their cycle plan
  • Manage end-to-end Brand PR activities, including media relations, press releases, spokesperson positioning, influencer partnerships, reputation monitoring, crisis communications, and campaign measurement, ensuring consistent brand messaging and strong media presence
Read More
Arrow Right
New

LGV Driver

Do you hold a Cat C+E Licence and are ready to dive into a new, exciting challen...
Location
Location
United Kingdom , Luton
Salary
Salary:
45273.54 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • LGV Licence Cat C+E
  • Good work ethic
  • Time management skills
Job Responsibility
Job Responsibility
  • Deliveries and collections
  • Visiting different customers on a daily basis
  • Flexible approach required for early starts/late finishes
What we offer
What we offer
  • Overtime premiums available
  • Annual pay review
  • Company sick pay
  • Modern fleet of vehicles with Bluetooth capability
  • Premium heated seats in the cabs
  • Free inhouse CPC Training
  • Company uniform provided
  • Free onsite parking
  • Employee Assistance Programme
  • Staff Discount Scheme
  • Fulltime
Read More
Arrow Right
New

Production Worker

At Dyka, we are looking for someone who is available during the week at flexible...
Location
Location
Netherlands , Steenwijk
Salary
Salary:
15.02 - 16.52 EUR / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
June 10, 2028
Flip Icon
Requirements
Requirements
  • availability to work in 3 shifts
  • own transportation
  • ability to speak and understand Dutch or English
  • willingness to work on different days each week
  • availability for part-time work
Job Responsibility
Job Responsibility
  • finishing of pipes and connectors
  • placing a ring in the pipe
  • checking quality
  • loading products into machines
  • moving bins away with a stacker
What we offer
What we offer
  • €15.02-16.52 gross per hour (inc. ATV allowance)
  • weekly salary paid into bank account
  • pension accrual from first day of work
  • €0.23 per km travel allowance
  • 50% surcharge between 6:00 p.m. and 7:00 a.m.
  • working in a friendly team
  • work clothing from DYKA
  • extra money through bonuses between 15% and 50%
  • music in the workplace
  • opportunity for a permanent contract if performance is good
  • Parttime
Read More
Arrow Right
New

Dental Hygienist

We are seeking a dedicated and skilled Full time Dental Hygienist to join our fe...
Location
Location
United States , Napa
Salary
Salary:
65.00 - 70.00 USD / Hour
California Dental Association
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Dental Hygiene license
  • scanning with itero
  • Taking X-rays
  • Laser certified
  • Assess patients' oral health by reviewing medical histories and taking vital signs
  • Educate patients on proper oral hygiene techniques
  • Maintain accurate patient records and documentation in compliance with HIPAA regulations
  • Assist in the diagnosis of periodontal diseases and provide appropriate treatment recommendations
  • Collaborate with the dentist to develop individualized patient care plans
  • Ensure adherence to infection control protocols
Job Responsibility
Job Responsibility
  • Conduct thorough dental cleanings and examinations, including scaling and polishing teeth
  • scanning with Itero
  • Taking X-rays
  • Assess patients' oral health by reviewing medical histories and taking vital signs
  • Educate patients on proper oral hygiene techniques and the importance of regular dental visits
  • Maintain accurate patient records and documentation in compliance with HIPAA regulations
  • Assist in the diagnosis of periodontal diseases and provide appropriate treatment recommendations
  • Collaborate with the dentist to develop individualized patient care plans
  • Ensure adherence to infection control protocols within the dental office environment
  • Utilize Dentrix software for patient management and documentation review
What we offer
What we offer
  • PTO
  • 401k with match
  • uniform lab coat
  • bonuses
  • CE
  • Education And Training
  • Fulltime
Read More
Arrow Right
New

Advanced Hygiene Process Operative

Advanced Hygiene Process Operatives. Long Clawson Dairy (Clawson Farms). Based: ...
Location
Location
United Kingdom , Melton Mowbray
Salary
Salary:
15.19 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A hardworking individual who thrives under pressure and stays focused on delivering excellent results
  • Experienced in food manufacturing (or a similar industry) is a big plus
  • Strong knowledge of allergen awareness, food safety, and Health & Safety practices, your expertise helps ensure top standards
  • A Level 2 Food Hygiene Certificate is desirable, but we’re happy to support your development if you’re keen to achieve it
  • Familiarity with HACCP (Hazard Analysis & Critical Control Points) and/or COSHH (Control of Substances Hazardous to Health) is a bonus, showing you're ready to contribute to a safe and efficient environment
Job Responsibility
Job Responsibility
  • Collaborate with Team Leaders to find innovative ways to improve
  • Speak up if you notice any issues that could affect product quality, hygiene, production, or the environment—your passion matters
  • Follow Health & Safety guidelines and keep cleaning schedule records neat, clear, and accurate
  • Work as part of a team
  • Complete Hygiene Instruction Cards and achieve standards, and follow company policies to safeguard our team, products, and the environment and to ensure the plant and machinery are kept in tip top condition
What we offer
What we offer
  • Competitive salary
  • Pension Scheme
  • Company Profit Related Bonus
  • Life Assurance
  • Clawson Connect (Rewards and savings portal)
  • Fulltime
Read More
Arrow Right
New

Line Chef

Join one of the UK's leading hospitality businesses as a Line Chef. In return yo...
Location
Location
United Kingdom , Heathrow
Salary
Salary:
12.97 - 16.04 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience of working as an assistant chef or a chef
  • Excellent organisational and multitasking abilities
  • Ability to maintain a positive attitude in a fast-paced airport environment
  • Flexibility in hours, airport shifts can start at 3am
  • Be able to provide a 5 year work/education/personal reference history and undertake a criminal record check
Job Responsibility
Job Responsibility
  • Preparing and delivering delicious food
  • Working on the front line of the kitchen
  • Creating an atmosphere of excellence, ensuring guest satisfaction and following company standards
  • Listening to feedback
  • Managing time effectively
  • Being reliable
  • Collaborating with the team
  • Working independently during peak shifts
What we offer
What we offer
  • Free meal whenever you work
  • Up to 30% discount at all our brands with no limit on number of guests, incl. wagamama
  • Duty free discounts excluding alcohol and cigarettes
  • Access to a great discount platform, saving you money on everyday purchases
  • Wagestream platform to access your wages as they are earned
  • Superb training and development, apprenticeships open to all
Read More
Arrow Right
New

Program Director, Respiratory Therapy

Come care with us at American Career College! As a Program Director, Respiratory...
Location
Location
United States , Richardson
Salary
Salary:
Not provided
americancareercollege.edu Logo
American Career College
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of four (4) years' experience as a Registered Respiratory Therapist with at least two (2) years in clinical respiratory care
  • Minimum of two (2) years' experience teaching in an accredited respiratory care program either as an appointed faculty member or as a clinical preceptor
  • Knowledge of state, federal and local laws/regulations relating to programs, governmental compliance and other regulatory standards such as Title IV, ABHES, CoARC, BPPE, and other accreditation standards
  • One (1) year of teaching experience in the subject areas taught or demonstrate prior training in instructional methodology and teaching skills from a formal teacher educational program or any comparable training program or formal in-house training program
  • Hold a minimum of a baccalaureate degree from an academic institution accredited by a regional or national accrediting agency that is recognized by the U.S. Department of Education (USDE)
  • Must be a graduate from a program accredited by an agency recognized by the U.S. Secretary of Education or the Council for Higher Education Accreditation (CHEA) in the specialty field or the subject area in which they teach. Associate degree in the specialty field required
  • Current Registered Respiratory Therapy (RRT) credential and current state license
  • Current CPR Card
  • Current Certified Surgical Technologist (CST) credential
Job Responsibility
Job Responsibility
  • Supporting the College and/or departmental goals in order to assure compliance with programmatic accreditation and/or licensure, internal consistency, and graduate outcomes to meet placement expectations
  • Participating in curriculum development and coordination determines teaching assignments using a blended instructional approach combining face-to-face instruction with on-line instruction (as applicable), selection of faculty, and selection/coordination of program specific external facilities and instruction
  • Providing professional leadership and support for teaching faculty
  • serves as a mentor and facilitator for faculty assigned
  • and enables an environment which fosters creativity, responsiveness, and self-responsibility
What we offer
What we offer
  • medical
  • dental
  • vision
  • flexible spending accounts
  • 401(k) match
  • paid time off
  • holidays
  • parental leave
  • tuition reimbursement
  • adoption assistance
  • Fulltime
Read More
Arrow Right