Senior Customer Success Manager

The Customer Success (CS) team at Anaconda is the primary relationship layer between our platform and the enterprise organizations that depend on it — from data scientists and IT architects to security teams managing open-source risk at scale. We help customers get real, measurable value from Anaconda's product suite by building trust, showing up prepared, and staying curious about what each customer is actually trying to solve. As a Senior Customer Success Manager (CSM), you own a portfolio of strategically significant enterprise accounts and operate as a senior voice of the customer across the organization. You're not here to manage relationships — you're here to set the standard for how we engage. That means arriving prepared, thinking ahead, driving expansion, and leaving the function stronger than you found it.