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Senior Customer Solutions Engineer

https://checkr.com Logo

Checkr

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Location:
United States

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Checkr’s Solutions Engineering team are strategic partners to our Sales and Implementation teams. They are responsible for working with our most complex prospects to design and develop unique solutions that enhance trust and safety in the hiring process. Solutions Engineers at Checkr are experienced problem solvers with a background in Solutions Engineering, Sales, Customer Success, Technical Account Management, and Client Consulting, and understand how technology delivers business value. You will be responsible for providing pre-sales support for our most valuable prospects and partners.

Job Responsibility:

  • Meet with business leaders at prospect companies to understand their business goals and articulate Checkr’s value proposition
  • Meet with stakeholders across the organization, from C-Level executives to frontline employees and tailor your messaging to these audiences
  • Build lasting relationships and shape value creation for our clients through presentations, case studies, product demonstrations, pilots, solution designs, and proposals
  • Educate our prospective clients on safe hiring best practices, explaining how other Checkr customers have approached obstacles and challenges, and generally serving as the trust & safety experts during sales cycles
  • Answer technical and compliance questions from our prospects and partners
  • Distill and communicate customer needs to the Product team and help drive product roadmap
  • Identify key trends across multiple verticals and ensure we remain a trusted industry leader
  • Collaborate with Marketing on Case Studies, Use Cases and Marketing Events
  • Grow professionally in a supportive, team-oriented environment

Requirements:

  • 4+ years supporting Enterprise Sales in a related industry or SaaS
  • Proficient in the technical sales process, solution design, and proof of value execution
  • Competent in discovery conversations, value-based selling, and world class demonstration and storytelling skills
  • Technical curiosity and knowledge of RESTful APIs
  • Experience building rapport and working with cross functional teams spanning sales, product management, product marketing, and business development
  • Ability to juggle and complete multiple priorities and projects (both internal and external) in a fast-paced environment
  • Excellent written, oral, and interpersonal communication skills
  • Willingness and ability to travel as needed (30% or higher)
What we offer:

In-office perks such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages

Additional Information:

Job Posted:
August 06, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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