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Senior Customer Solutions Consultant

Spain, Barcelona 65000.00 - 76400.00 EUR / Year · Job Posted February 02, 2026
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Job Description

At Confluent, one of our core values is to Earn Our Customers’ Love. As a Senior Customer Solutions Consultant, you will be a strategic partner to our enterprise customers, helping them maximise the value of the Confluent platform. You’ll combine strong technical knowledge with customer-facing skills to guide clients on best practices, resolve complex challenges, and ensure their deployments' scalability and technical health. In this role, you’ll manage a portfolio of high-value customers, working closely with technical and business stakeholders to understand their goals, map solutions, and drive adoption of Confluent’s technology. You’ll be expected to: Advise customers on technical architectures and integration patterns; Spot opportunities to optimise deployments and influence customer roadmaps; Act as a trusted advisor bridging business objectives with technical execution.

Job Responsibility

  • Be a Trusted Technical Partner for Customers: Build long-term relationships with enterprise customers, positioning yourself as their go-to technical advisor. Guide them on architectural best practices, integration patterns, and scalability strategies that maximise the value of the Confluent platform
  • Drive Customer Outcomes: Take ownership of customer success by ensuring their deployments' technical health and maturity. Anticipate challenges, proactively propose solutions, and influence technical decision-making to align with strategic business goals
  • Collaborate Across Teams with Impact: Partner closely with Sales, Customer Success, and Product to represent the customer’s voice. Translate technical insights into actionable recommendations and drive cross-functional alignment that accelerates customer adoption
  • Provide Analytical & Strategic Advisory: Analyse customer environments to uncover opportunities for optimisation, performance tuning, and advanced use cases (e.g., Flink, networking, disaster recovery). Shape customer roadmaps through data-driven recommendations and position Confluent as a trusted long-term partner

Requirements

  • Analytical skills – the ability to spot patterns, inconsistencies, and areas of opportunity
  • Strategic thinking – using multiple inputs to shape customer-focused insights and long-term planning
  • Communication mastery – Excellent presentation and communication skills, capable of explaining complex issues and solutions to a highly skilled and experienced audience. Delivering clear, structured, assertive messaging to various technical and business stakeholders
  • Learning agility – adapting quickly to new contexts and a strong interest in new technologies
  • Strong motivation and ambition to consistently grow and develop in a dynamic, high-growth environment
  • Proficiency in English – written and verbal

Nice to have

  • Proficiency in additional languages besides English
  • Preferred but not required is a bachelor's degree in Computer Science, Data Science, Engineering, Applied Mathematics, Statistics, or a related quantitative field, or related experience in a technical domain
  • Experience in building solutions with Apache Kafka, Hadoop, relational and NoSQL databases, message queues, APIs, and related products
  • Proficiency in Java or other modern programming languages and distributed systems
  • A basic understanding of Linux (e.g., Red Hat or Debian) is a plus, but not required

What we offer

  • Remote-First Work
  • Robust Insurance Benefits
  • Flexible Time Away
  • The Best Teammates
  • Experience Ambassadors
  • Open and Honest Culture
  • Well-Being and Growth
  • Offers Equity
  • Offers Commission

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