Senior Customer Service Representative Job at Alliance Automotive UK LV Ltd (Omaha)

Senior Customer Service Representative

Under limited supervision, the Senior Customer Service Representative responds t...

Location

United States , Westland

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

Typically requires a high school diploma or GED
Five (5) or more years of related experience or an equivalent combination
Excellent communication skills including written, verbal, and listening
Ability to multi-task and time management skills required
Excellent computer skills
Excellent negotiation skills
Strong product knowledge
Reliability, organization, and attention to detail required

Job Responsibility

Responds to customer inquires and places customer orders
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
Orders items to ensure appropriate inventory levels are maintained for customers
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
Expedites backorders
May pull inventory and prepare order for shipment to customer
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory

What we offer

Options for healthcare coverage
401(k)
Tuition reimbursement
Vacation pay
Sick pay
Holiday pay

Fulltime

Senior Customer Service Representative

We are hiring Remote Senior Customer Service Representatives to support Virginia...

Location

United States

Salary:

16.67 - 17.46 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
At least one year of customer service or related professional experience
Excellent communication and active listening skills
Strong problem solving and critical thinking abilities
Comfortable navigating multiple computer systems simultaneously
Ability to learn and apply complex policies and procedures
Bilingual English/Spanish candidates are encouraged to apply

Job Responsibility

Assist callers with complex questions regarding Virginia Medicaid and CHIP eligibility, benefits, and managed care plans
Provide accurate, objective, and professional guidance to help customers make informed healthcare decisions
Resolve escalated customer concerns with empathy and professionalism
Handle both inbound and outbound customer communications
Process eligibility verification documents, including income, identity, and supporting documentation
Research policies and procedures to ensure accurate information is provided
Maintain detailed and accurate documentation while meeting quality and productivity standards
Deliver an outstanding customer experience on every interaction

What we offer

100% Remote, Work From Home
Meaningful work supporting Virginia families
Stable full-time schedule
Paid training
Opportunity to build valuable healthcare customer service experience
Supportive team environment
Bilingual pay differential available
Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Senior Customer Service Representative

Location

United States , Williamsport

Salary:

Not provided

NAPA Auto Parts

Expiration Date

Until further notice

Requirements

Typically requires a high school diploma or GED
Five (5) or more years of related experience or an equivalent combination
Excellent communication skills including written, verbal, and listening
Ability to multi-task and time management skills required
Excellent computer skills
Excellent negotiation skills
Strong product knowledge
Reliability, organization, and attention to detail required

Job Responsibility

Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
Orders items to ensure appropriate inventory levels are maintained for customers
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
Expedites backorders
May pull inventory and prepare order for shipment to customer
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
Determines the most cost effective shipping method for customer orders

What we offer

options for healthcare coverage
401(k)
tuition reimbursement
vacation, sick, and holiday pay

Fulltime

Senior Customer Service Representative

Under limited supervision, the Senior Customer Service Representative responds t...

Location

United States , Knoxville

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

Typically requires a high school diploma or GED
Five (5) or more years of related experience or an equivalent combination
Excellent communication skills including written, verbal, and listening
Ability to multi-task and time management skills required
Excellent computer skills
Excellent negotiation skills
Strong product knowledge
Reliability, organization, and attention to detail required

Job Responsibility

Responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
Orders items to ensure appropriate inventory levels are maintained for customers
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
Expedites backorders
May pull inventory and prepare order for shipment to customer
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory

What we offer

options for healthcare coverage
401(k)
tuition reimbursement
vacation
sick pay
holiday pay

Fulltime

Senior Customer Service Representative

Under limited supervision, the Senior Customer Service Representative responds t...

Location

United States , Mobile

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

High school diploma or GED
Five (5) or more years of related experience or an equivalent combination
Excellent communication skills including written, verbal, and listening
Ability to multi-task and time management skills required
Excellent computer skills
Excellent negotiation skills
Strong product knowledge
Reliability, organization, and attention to detail required.

Job Responsibility

Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
Orders items to ensure appropriate inventory levels are maintained for customers
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
Expedites backorders
May pull inventory and prepare order for shipment to customer
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
Determines the most cost effective shipping method for customer orders

What we offer

options for healthcare coverage
401(k)
tuition reimbursement
vacation pay
sick pay
holiday pay

Fulltime

Senior Customer Service Representative

Robert Half is looking for an experienced Senior Customer Service Representative...

Location

United States , Lexington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in contract negotiation within the hospitality industry
Strong ability to negotiate pricing, terms, and agreements with vendors
Excellent client relationship management skills, ensuring satisfaction and retention
Knowledge of hotel market dynamics and regional trends
Proficient in handling complex reservation scenarios with accuracy and efficiency
Exceptional decision-making skills to address challenges and identify solutions
Strong communication and collaboration skills to work effectively with internal and external partners
Commitment to meeting deadlines and delivering high-quality service

Job Responsibility

Manage extended-stay reservation requests to meet client needs and provide exceptional customer service
Evaluate client requirements to identify suitable hotel options that align with established guidelines
Conduct negotiations for long-term reservations, navigating challenges such as limited availability and tight deadlines
Secure competitive rates and discounts through partnerships with new and existing hotel vendors
Analyze market trends to identify opportunities for cost savings and optimization
Resolve client and hotel issues, including reservation adjustments, extensions, and early departures
Collaborate with internal teams to support network consolidation and ensure seamless service delivery
Ensure compliance with client preferences, including budget, amenities, location, and other parameters
Attend training sessions and meetings to stay informed about industry standards and company procedures
Maintain consistent communication with clients, offering tailored recommendations to meet their needs

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Senior Customer Service Representative

We are looking for an experienced Senior Customer Service Representative to join...

Location

United States , Irvine

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in call coaching, training, or sales enablement
Proficiency in facilitating engaging presentations and workshops
Strong communication and interpersonal skills with the ability to inspire teams
Organized and adaptable, with a data-driven approach to performance improvement
Familiarity with customer service tools such as Windows PC and TRICARE systems
Demonstrated ability to deliver superior customer service in a call center environment

Job Responsibility

Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences
Provide timely feedback and coaching to improve team performance in sales and service
Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions
Partner with leadership to identify key training areas and implement improvement strategies
Analyze performance metrics and trends, delivering actionable insights to management
Cultivate a positive team environment that encourages growth and motivation
Ensure adherence to organizational standards and customer service best practices
Stay updated on industry trends and apply them to enhance training processes
Collaborate with cross-functional teams to optimize customer service operations

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Senior Customer Service Representative

Under limited supervision, the Senior Customer Service Representative responds t...

Location

United States , Springfield

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

High school diploma or GED
Five (5) or more years of related experience or an equivalent combination
Excellent communication skills including written, verbal, and listening
Ability to multi-task and time management skills required
Excellent computer skills
Excellent negotiation skills
Strong product knowledge
Reliability, organization, and attention to detail required

Job Responsibility

Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
Orders items to ensure appropriate inventory levels are maintained for customers
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
Expedites backorders
May pull inventory and prepare order for shipment to customer
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
Determines the most cost effective shipping method for customer orders

What we offer

Options for healthcare coverage
401(k)
Tuition reimbursement
Vacation
Sick pay
Holiday pay

Fulltime

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