Senior Customer Service Coordinator

• Ensuring the safety of your team and Coates customers
• Create the best solution / outcome for our customers– develop quotes, raise purchase orders and enter hire agreements
• Managing administrative tasks, asset and quality management
• Assist with small deliveries, spotting and other manual tasks as necessary

• 5+ years in customer facing work experience
• Excellent communication skills, both written and verbal
• Ability to multitask and prioritise
• Demonstrated problem solving skills
• Ability to support and lead a team
• A desire to provide amazing customer experience
• General computer skills (MS Word, Excel, Outlook)
• Ability to work autonomously

Trade, or previous hire industry experience

• Development and career progression pathways
• Flexible working options available
• Access to our employee discounts, benefits and wellbeing program
• Purchased additional leave program
• Novated leasing and salary sacrifice
• 12 weeks Paid Parental Leave in addition to government parental leave scheme
• Volunteering opportunities through the Coates Foundation