Senior Customer Service Coordinator - Relief

• Delivering exceptional customer service
• Creating the best outcomes for our customers by developing quotes, raising purchase orders, and entering hire agreements
• Running and recording daily pre-start meetings (and leading them when required)
• Ensuring the safety of your team and our customers
• Working collaboratively with multiple branches and teams across the region
• Assisting in the yard when needed, including helping load equipment

• Previous customer facing work experience
• Excellent communication skills, both written and verbal
• Ability to multitask and prioritise
• Demonstrated problem solving skills
• Ability to support and lead a team
• A desire to provide amazing customer experience
• General computer skills (MS Word, Excel, Outlook)

Trade, or previous hire industry experience

• Development and career progression pathways
• Flexible working options available
• Access to our employee discounts, benefits and wellbeing program
• Purchased additional leave program
• Novated leasing and salary sacrifice
• 12 weeks Paid Parental Leave in addition to government parental leave scheme
• Volunteering opportunities through the Coates Foundation