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Senior Customer Service Advocate

https://www.hpe.com/ Logo

Hewlett Packard Enterprise

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Location:
India , Chennai

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This role has been designed as ‘Onsite’ with an expectation that you will primarily work from an HPE office. Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Aruba is an HPE Company, and a leading provider of next-generation network access solutions for the mobile enterprise. Helping some of the largest companies in the world modernize their networks to meet the demands of a digital future, Aruba is redefining the “Intelligent Edge” – and creating new customer experiences across intelligent spaces and digital workspaces.

Requirements:

  • Typically a Bachelor's degree or equivalent experience and/or 1-2 years related experience or Master's degree
  • Basic knowledge in the field of Customer Relations
  • Demonstrated verbal communication and customer service skills
  • Knowledge of microcomputer hardware
  • Basic-level knowledge of operating systems software
  • Demonstrated writing/correspondence skills

Nice to have:

  • Accountability
  • Action Planning
  • Active Learning
  • Active Listening
  • Bias
  • Business Growth
  • Business Planning
  • Coaching
  • Commercial Acumen
  • Creativity
  • Critical Thinking
  • Cross-Functional Teamwork
  • Customer Experience Strategy
  • Customer Relationship Management (CRM)
  • Data Analysis Management
  • Data Collection Management
  • Data Controls
  • Design Thinking
  • Empathy
  • Follow-Through
  • Growth Mindset
  • Long Term Planning
  • Managing Ambiguity
What we offer:
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion

Additional Information:

Job Posted:
February 18, 2026

Work Type:
On-site work
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