Senior Customer Program Manager Jobs

Aeva

Location:
United States, Mountain View

Category:
Sales

Contract Type:
Employment contract

Salary:

182000.00 - 245000.00 USD / Year

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Job Description:

The Senior Customer Program Manager is responsible for facilitating all program deliverables and serves as the day-to-day contact for key accounts, building trust and rapport while identifying and documenting areas of opportunity and highlighting best practices.

Job Responsibility:

Work collaboratively with sales and technical leads to divide and conquer both strategic and tactical actions with key accounts
Interface with assigned customers to distill requirements, requests, and issues into actionable tasks for the greater cross functional teams
Own weekly customer meetings, notes, presentations, and follow up on key programs
Communicate effectively with both internal and external senior managers to better understand customer needs and share learnings
Provide guidance on responses, deliverables, and proposals based on strong working relationships with assigned accounts
Tracks status to customer deliverables and take ownership of meeting and exceeding expectations
Develop and assemble customer facing technical / engineering content including: presentations, RFI and RFQ responses, and other customer-requested data or analysis

Requirements:

Working knowledge of automotive and/or industrial product development cycles, supply chain interdependencies and commercial terms impacting revenue recognition
Ability to work effectively across multiple departments in a deadline-driven environment
Understanding of how to prioritize, escalate, and gain buy in from key stakeholders to quickly drive customer issues to effective resolutions
Experience successfully managing rigorous customers in automotive and industrial markets in competitive, dynamic, and fast growing automation
Outstanding interpersonal skills, with the ability to influence customers at multiple levels with a desire and talent to collaborate with diverse and remote teams and resources
Analytical and process-oriented mindset
Three to five years of experience in business development/sales, automotive program management, account management or customer success
Willingness and ability to travel to support customers onsite, and to participate in frequent early morning meetings with customers based in European time zone

What we offer:

Very competitive compensation and meaningful stock grants
Exceptional benefits: Medical, Dental, Vision, and more
Unlimited PTO
401k plan
life and disability benefits
flexible time off
paid parental leave
11 paid holidays annually
pre-tax commuter and health care/dependent care accounts

Additional Information:

Job Posted:
December 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Senior Customer Program Manager