Senior Customer Marketing Manager Job at ATOSS Software SE (München)

Senior Customer Marketing Manager

We are looking for a strategic and highly execution-oriented Senior Manager to o...

Location

United States , Los Angeles, California

Salary:

164000.00 - 205000.00 USD / Year

BlackLine

Expiration Date

Until further notice

Requirements

Experience: 6+ years of experience in customer marketing, or customer advocacy within an enterprise B2B SaaS environment, with deep expertise building and scaling customer advocacy programs that drive engagement, credibility, adoption, and customer-led growth
Advocacy Expertise: Proven track record of designing and operationalizing complex advocacy initiatives. This includes managing end-to-end case study pipelines, executing targeted 3rd-party review campaigns across tier-one platforms to support industry reports and awards, and orchestrating comprehensive customer award programs. Adept at building multi-channel outreach templates, managing intake/nomination forms, and maintaining organized asset repositories
Strategic Execution: Strong ability to translate high-level department goals into actionable programmatic strategies, successfully scaling global advocacy programs, review campaigns, and customer recognition initiatives
Cross-Functional Collaboration: Experience partnering with Go-To-Market, Analyst Relations, Product Marketing, and Sales teams to ensure advocacy efforts are fully aligned with broader pipeline, demand generation, and revenue goals
Technology Proficiency: Hands-on experience managing and optimizing customer advocacy platforms, sales enablement tools, CRM, and marketing systems (e.g., ReferenceEdge, Highspot, Champion, Salesforce, survey/form builders, Wrike and design tools like Canva)
Data-Driven Mindset: Ability to leverage commercial signals, product health data, and engagement metrics to build targeted coverage matrices and prioritize advocate outreach
Lifecycle & Adoption Expertise: Deep understanding of customer journey mapping, lifecycle nurture programs, and adoption marketing strategies that actively drive product utilization and account growth
Customer Relationship Building: Demonstrated ability to actively build, nurture, and maintain direct, high-value relationships with enterprise customers, key champions, and executive sponsors

Job Responsibility

Own the programmatic strategy and execution of overarching customer advocacy initiatives. Design, operationalize, and scale programs that systematically identify, recruit, and activate BlackLine champions
Design and lead targeted customer adoption marketing programs, setting the strategy for driving deeper product utilization so customers maximize their platform investment and naturally progress into advocates
Partner cross-functionally to support customer adoption initiatives that increase engagement, accelerate value realization, and amplify customer proof across the business
Collaborate with leadership to shape the 3rd-party review strategy while managing ongoing vendor relationships (e.g., Gartner Peer Insights, TrustRadius, G2). Drive internal alignment with Go-To-Market, Analyst Relations, and Communications teams
Implement a tiered review investment strategy based on our Ideal Customer Profile (ICP). Assess advocate readiness using product health, engagement, and commercial signals. Develop review prioritization tiers, a quality hierarchy, and a coverage matrix (persona, segment, vertical, region, module, recency) that prioritizes review quality and relevance over sheer quantity
Ensure 3rd-party review insights and advocacy assets are seamlessly fed into and leveraged across Demand Generation, ABM, Sales Enablement, Analyst Relations, Product Marketing, Product Management, Brand, and Renewals
Manage the end-to-end customer story pipeline
partner cross-functionally to identify strategic advocates and oversee the production of high-value case studies, videos, and testimonials
Administer and optimize advocacy, adoption, and enablement platforms (such as ReferenceEdge, Highspot, Champion, or similar tools) ensuring global Sales and Customer Success teams are consistently equipped with the latest customer proof
Activate and scale customer proof assets including case studies, testimonials, and advocacy content by embedding them across Sales, Marketing, Customer Success, campaigns, and events to drive credibility, adoption, and customer led growth

What we offer

short-term and long-term incentive programs, based on eligibility
robust offering of benefit and wellness plans

Fulltime

Senior Customer Marketing Manager

We're building Vercel's first startup-focused customer marketing function—design...

Location

United States , San Francisco; New York City

Salary:

150000.00 - 205000.00 USD / Year

Vercel

Expiration Date

Until further notice

Requirements

6+ years in customer marketing, product marketing, or growth marketing roles, with demonstrated experience in startup or developer-focused environments
Proven track record building customer advocacy programs for technical audiences or early-stage companies
Exceptional ability to craft technical narratives that resonate with developers while demonstrating business value
Experience producing diverse content formats (written case studies, video testimonials, technical blog posts, social content)
Talent for making complex technical concepts accessible and compelling across different audiences
Comfort engaging with technical audiences and understanding developer workflows, tools, and priorities
Ability to build authentic relationships with founders and engineering leaders
Thrives in fast-paced, ambiguous environments where you need to build programs from scratch

Job Responsibility

Create Compelling Startup Success Stories
Partner with startups to develop case studies, video content, and testimonials that highlight technical wins, speed-to-market advantages, and business outcomes
Craft narratives that speak to both technical decision-makers and business stakeholders at early-stage companies
Collaborate with content, design, and product marketing teams to produce high-quality, developer-authentic assets
Gather & Activate Startup Customer Insights
Conduct interviews, surveys, and feedback sessions with startup customers to understand their unique needs, challenges, and success patterns
Translate insights into actionable recommendations for Product, Sales, and Marketing to better serve the startup segment
Champion the startup customer perspective internally and ensure their voices influence strategy
Measure Impact & Optimize
Define KPIs specific to startup customer marketing (reference generation, content performance, community engagement, pipeline influence)

What we offer

Competitive compensation package, including equity
Inclusive Healthcare Package
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Flexible Time Off
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

Fulltime

Senior Manager - Field & Customer Marketing

The Senior Manager, Field & Customer Marketing will own the strategy, execution,...

Location

Salary:

Not provided

NovoEd

Expiration Date

Until further notice

Requirements

Bachelor’s degree in marketing, communications, hospitality, or a related field preferred
4–8 years of experience across field marketing, events, and/or customer marketing (B2B SaaS experience strongly preferred)
Proven ability to own programs end-to-end, from strategy through execution and measurement
Experienced events producer with strong attention to detail and operational rigor
Strong verbal and written communication skills
confident working with executives, customers, and partners
Comfortable working across Sales, Demand Generation, Customer Success, Product Marketing, and RevOps
Strong business acumen and analytical mindset
able to connect activities to pipeline and revenue outcomes
Ability to travel to support events

Job Responsibility

Strategize, plan, and execute a portfolio of in-person and hybrid events, including micro-events, executive dinners, meetups, customer roundtables, partner events, and large-scale conferences and tradeshows
Develop compelling event programming rooted in industry trends, market research, and NovoEd’s positioning across products
Own end-to-end event execution, including messaging, visual identity, AV experience, speaker management, logistics, and pre- and post-event communications
Partner closely with Demand Generation and Sales to ensure alignment on target accounts, messaging, follow-up motions, and pipeline outcomes
Translate event experiences into reusable content assets such as webinars, case studies, thought leadership, social content, and sales enablement materials
Design and execute customer marketing programs that drive customer engagement, adoption, expansion, and advocacy
Build and manage customer-led events and programming, including user groups, customer roundtables, executive exchanges, and customer speakers at industry events
Partner with Customer Success, Product Marketing, and RevOps to identify the right customers, stories, and moments across the lifecycle
Develop scalable programs that foster community, peer learning, and customer connection—both online and in person
Identify and activate customer advocates for events, content, sales references, and partner initiatives

What we offer

A collaborative, people-first work environment
Paid parental leave
Flexible vacation policy
Comprehensive health care coverage
Matching 401(k)
Work-from-home reimbursement
Phone and internet bill reimbursements

Senior Engineering Manager, Marketing Technology & Customer Data Systems

Xometry is seeking a Senior Engineering Manager to lead the teams that build and...

Location

United States , North Bethesda

Salary:

126000.00 - 230000.00 USD / Year

Cherry Ventures

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
8+ years of software engineering experience, including 3+ years in engineering management
Direct experience with marketing technology platforms, customer data platforms, or event/attribution systems
Strong foundation in software design principles, algorithms, and data structures
Proficiency in multiple programming languages and technologies relevant to large-scale distributed systems
Track record of managing budgets, schedules, and high-performing teams
Proven ability to connect engineering decisions to business outcomes and communicate impact in terms of growth, efficiency, or customer experience
Excellent communication and presentation skills — able to bridge technical and non-technical stakeholders
Experience with cloud platforms (AWS, GCP, or Azure), containerization (Docker, Kubernetes), and CI/CD pipelines (Jenkins, GitLab CI, etc.)
Must be a US Citizen or Green Card holder (ITAR requirement)

Job Responsibility

Lead People: Build, mentor, and grow high-performing engineering teams
Guide software and data engineers directly, while partnering with analysts to ensure output is accurate and actionable
Create a culture of collaboration, innovation, and continuous learning
Set Technical Direction: Translate business and product requirements into clear technical specifications
Oversee the design, development, testing, and deployment of scalable, secure systems for customer data, event capture, and attribution
Champion best practices — Agile methods, code reviews, CI/CD, observability, and operational excellence
Stay current with trends in software engineering, data platforms, and cloud infrastructure to shape future direction
Deliver Results: Manage multiple projects and priorities, ensuring timely delivery of high-impact outcomes
Work closely with product managers, marketing, sales, customer success, and data teams to align on requirements and deliverables
Make strategic technology and process decisions that accelerate delivery and create measurable business value in customer acquisition, conversion, and retention

What we offer

401(k) match
medical, dental and vision insurance
life and disability insurance
generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave
EAP, other wellbeing resources

Fulltime

Senior Marketing Manager, Partner Marketing

We are seeking a talented marketing professional to join our team in London on a...

Location

United Kingdom , London

Salary:

Not provided

DELIVER

Expiration Date

Until further notice

Requirements

Partner or Trade Marketing experience
Strong communication and negotiation skills, with the ability to build and maintain strong relationships with internal and external stakeholders
Proficient in marketing strategy, consumer insights, and commercial data analysis to understand performance and build structured narratives around business performance
Ability to deliver 360 marketing campaigns with a focus on CRM, Digital, and Social channels
Experience in developing and executing media campaigns such as Radio or OOH
Skilled in building marketing promotional plans (e.g., % off, Free item, BOGOF) and articulating ROI effectively
Excellent relationship building and cross-functional collaboration skills
Proficiency in translating complex data and strategies into simple, actionable ideas
Experience in forecasting and managing budgets, ensuring efficient allocation of resources for maximum impact

Job Responsibility

Leading the marketing relationship with designated restaurant partners, including leading Nationals Brands like Nando’s,Wagamama and Pho
Developing annual joint business plans with key Restaurant Partners to drive growth on Deliveroo
Developing a marketing strategy, framework and toolkits which will be cascaded to the wider Marketing team to effectively service highly relevant, but smaller scale or regional restaurant partners
Support the acquisition of new national restaurant partners by building relevant and impactful launch plans
Drive the Restaurant marketing strategy within the Key Account and Mid Market segment at Deliveroo
Partnering closely with Commercial teams to drive growth through new customer acquisition, frequency and retention, and brand awareness
Delivering Quarterly Growth Opportunities for Partners, outlining key opportunities for brands to participate with clear data-led and ROI-backed recommendations and leading the Quarterly Growth Opportunities process within the wider commercial structure
Collaborating with internal and external teams to deliver joint business plans and future growth strategies for Restaurant partners (i.e. Product, CRM, Social and PR)
Take ownership of key restaurant marketing initiatives such as building Plus our loyalty proposition and enhancing the ways brands can engage with Deliveroo to drive increased visibility in the app

What we offer

A competitive and comprehensive compensation and benefits package
Up to 5% matched pension contributions
Some roles may be eligible for share awards
Free Deliveroo Plus: free delivery and access to special offers
Team lunches from the best local restaurants
25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
One day of paid leave per year to volunteer with a registered charity
Funded single cover healthcare on our core plan, with the option to add family members at own cost
On-site gym (HQ), discounted external gym membership
Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass

Fulltime

Senior Marketing Manager (Product Marketing)

Reporting to the Head of Marketing, this hands-on role is responsible for suppor...

Location

Australia , Melbourne

Salary:

Not provided

PEXA UK

Expiration Date

Until further notice

Requirements

5+ years’ experience in marketing, with a strong background in product marketing, brand, and digital
Strong customer-centric mindset with experience delivering multi-channel marketing campaigns
Demonstrated people leadership experience, with ability to mentor and develop team members
Proficiency in digital analytics, reporting, and deriving actionable insights
Excellent project and campaign management skills with a track record of successful delivery
Strong written and verbal communication skills with the ability to create impactful presentations and documentation
Commercially astute with a growth mindset and positive energy
Ability to manage multiple stakeholders and influence outcomes in a fast-paced environment
Motivated to solve problems and achieve the best outcomes for customers, the business, our people and the industry
Bachelor’s degree in Marketing, Business, Communications or a related field

Job Responsibility

Drive go-to-market strategy for our product launches, including audience definition, positioning, messaging, and value propositions
Plan and deliver integrated campaigns across digital, content, events, and other channels, ensuring alignment to commercial targets
Partner with Product and Sales to ensure our teams are enabled with the right messaging, tools, and collateral
Lead campaign orchestration
brief and direct content, creative, web, and automation specialists to bring campaigns to life
Balance priorities between driving demand and supporting retention, feature launches, and adjacent products
Monitor performance and optimise, using analytics and insights to refine campaigns and report outcomes to the leadership team
Ensure consistency of our brand across campaigns, creative, content and digital touchpoints and contribute to evolving how we are positioned in market
Play a key leadership role within the marketing team, acting as a senior partner to the Head of Marketing
Partner with other cross-functional teams including Customer Operations, Risk, Legal, and Tech

What we offer

Quarterly wellness days to recharge
Four weeks workcation per year - work from an approved country
Take the opportunity to purchase up to four weeks additional annual leave per year
Learn from the best and upskill with PEXA Academy certifications and grow your career

Fulltime

Senior Manager, Growth Marketing, Marketing Technology

As the Senior Growth Marketing Manager, Marketing Technology, you will serve as ...

Location

United States , New York

Salary:

150000.00 - 160000.00 USD / Year

Strava

Expiration Date

Until further notice

Requirements

7+ years of experience in marketing technology, marketing automation, or lifecycle marketing
At least 3 years in a systems or platform ownership role
Cross-channel MarTech experience spanning both lifecycle/CRM (email, push, in-app, SMS) and acquisition tech (MMPs, ad platform integrations, attribution, privacy/consent compliance)
Deep technical proficiency with enterprise marketing automation platforms (e.g., Braze, Iterable, Salesforce Marketing Cloud)
Hands-on experience with platform configuration, data integration (APIs, JSON, ETLs), and system design
Strong grasp of data flows between 1P and 3P systems
Proven ability to partner with Engineering to define requirements, translate business needs into technical specs, and collaborate on custom solutions
Excellent communication and stakeholder management skills
Experience leading platform migrations or consolidations is strongly preferred

Job Responsibility

Own the configuration, health, and evolution of Strava’s consolidated marketing automation platforms, driving continuous optimization at scale
Architect self-service systems that enable Marketing to independently execute high-quality campaigns — with strong adoption, documentation, and governance
Lead complex MarTech solutioning for advanced use cases, including real-time personalization, cross-channel orchestration, experimentation frameworks, and emerging channel capabilities
Partner closely with Comms Platform Engineering — translating Marketing needs into build requirements and leveraging deep 3P expertise to shape scalable 1P solutions
Extend MarTech foundations to Acquisition, supporting paid media execution, attribution, and compliance across the full funnel
Drive AI adoption where it delivers real impact, maximizing in-platform capabilities, prototyping new solutions, and informing Engineering’s roadmap

What we offer

Offers Equity

Fulltime

Manager / Senior Manager, Field, ABM and Partner Marketing, SEA

As the Manager/Senior Manager for Field, ABM and Partner Marketing in SEA, you w...

Location

Singapore , Singapore

Salary:

Not provided

Airwallex

Expiration Date

Until further notice

Requirements

7+ years of B2B marketing experience with significant time in field marketing, partner marketing and ABM
proven success driving pipeline and revenue influence in Southeast Asia within fintech, payments or B2B SaaS
proven success building end-to-end ABM programs (1:1, 1:few, 1:many) with Sales alignment on account selection, insights, and measurement
track record of designing and executing high-impact field programs and partner co-marketing that deliver measurable pipeline and expedite deal cycles
strong leadership and stakeholder management
experience leading a small team and influencing senior Sales and Partnerships leaders
data-driven operator with mastery of marketing and sales tech stacks: Salesforce plus Marketo/HubSpot, ABM/intent platforms (e.g. Demandbase), webinar/event tools and analytics
excellent written and verbal communication in English
deep understanding of SEA market dynamics and how to localize GTM by country
strategic thinker who is also hands-on

Job Responsibility

Own the SEA field, ABM and partner marketing strategy and calendar aligned to regional revenue, pipeline and account coverage targets
build and run ABM programs (1:1, 1:few, 1:many) for priority enterprise and mid-market accounts across key verticals (e.g., eCommerce, SaaS, manufacturing, etc), in tight partnership with Sales on account selection, insights, value propositions and multi-threaded plays
design and execute localized field initiatives (executive roundtables, flagship events, conferences, webinars, customer meetups) that create net-new demand, accelerate active opportunities and strengthen customer advocacy
lead partner marketing with strategic alliances and channels (e.g., platforms, PSPs, ISVs, banks, networks), including co-marketing plans, MDF management, joint value propositions, co-branded campaigns, partner enablement and partner-sourced/influenced pipeline
personalize content and messaging by account, segment and market
commission and localize case studies, customer stories and thought leadership relevant to SEA buyers
orchestrate multi-channel execution across owned, earned and paid (email, events, digital, social, PR, SDR plays, website, intent and retargeting) to maximize reach and conversion
set and track KPIs for pipeline, opportunity creation, velocity, ACV, partner-sourced/influenced revenue, event ROI and program ROI
build dashboards with Marketing Ops and Sales Ops in Salesforce and MAP/ABM tools
manage regional budget, vendors and agencies

Fulltime

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Senior Customer Marketing Manager

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