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Acosta Logo Acosta · Sales

Senior Customer Manager

United States, Miami Employment contract 61500.00 - 78000.00 USD / Year · Job Posted July 03, 2026
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Job Description

As a Senior Customer Manager , you’ll be the strategic driver behind our principals’ success at key retail accounts. You’ll own the customer business plan, lead joint business planning, and deliver measurable growth in sales and market share—all while building strong partnerships and maximizing profitability. If you thrive in a fast-paced, data-driven environment and love turning insights into action, this is your opportunity to make an impact.

Job Responsibility

  • Drive profitable growth for our principals across assigned customer accounts and divisions/markets
  • Deliver sales & share targets
  • Build and sell the Customer Business Plan
  • Be the customer's primary point of contact
  • Win at the shelf and online
  • Steward budgets & trade funds
  • Leverage data & technology
  • Collaborate to scale impact
  • Lead communication with principals
  • Strategize and pioneer growth
  • Elevate organizational capacity
  • Own special projects

Requirements

  • Bachelor's degree
  • Business, Marketing, or related field preferred
  • Minimum 5+ years of progressive experience in Consumer-Packaged Goods (CPG), retail account management, marketing, or space management
  • Proven success in customer business planning, category management, and driving sales growth
  • Experience managing trade marketing funds, budgets, and financial performance
  • sales administration or finance background is a plus
  • Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) and strong knowledge of web-based applications and data analytics tools
  • Ability to leverage technology and reporting systems to develop insights and execute plans
  • Exceptional presentation and communication skills
  • Strong strategic thinking and business development capabilities
  • Highly organized with the ability to manage multiple projects simultaneously in a fast-paced environment
  • Collaborative mindset
  • Results-driven with a focus on sales fundamentals (Merchandising, Assortment, Pricing, Shelving) and delivering measurable outcomes

Nice to have

sales administration or finance background is a plus

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