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Senior Customer Manager – South Asian Channel

westmill.co.uk Logo

Westmill Foods

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Location:
United Kingdom , London

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Senior leader within the South Asian Channel team, responsible for delivering outstanding commercial results across West and North London, southern England, and Wales.

Job Responsibility:

  • Lead, inspire, and develop a high-performing group of Customer Managers
  • Set a clear performance culture built on accountability, coaching, and continuous improvement
  • Enable team to consistently deliver against volume, margin, distribution, activation, and customer service targets
  • Build excellent customer relationships that unlock long term value
  • Execute customer and channel strategies
  • Strengthen succession pipelines, improve team capability, and drive sustainable, profitable growth
  • Champion excellent in-store execution, ensuring adherence to Perfect Call frameworks and raising standards across visibility, availability, and space
  • Build trusted relationships with internal and external stakeholders
  • Influence cross-functional decision-making
  • Ensure customer-led insights shape strategic choices
  • Take responsibility for forecasting accuracy
  • Leverage robust data and competitor analysis to support agile and informed commercial decisions

Requirements:

  • Experienced, commercially astute sales leader
  • Proven ability to deliver strong commercial outcomes through effective planning, strategic thinking, and data-driven decision making
  • Successful track record of leading and developing field-based sales teams
  • Strength in coaching, talent development, and driving a high-performance culture
  • Excel at building influential relationships and collaborating across functions
  • Strong negotiation, selling, and communication skills
  • Resilient, action-oriented, and motivated by achieving results
  • Known for raising standards, unlocking growth opportunities, and developing future talent
  • Comfortable managing a broad portfolio of customers, driving execution excellence, and representing the Sales team in cross-functional forums
  • Full UK driving licence
What we offer:
  • Competitive salary
  • ABF Pension Scheme membership
  • Annual Incentive Plan
  • Private Healthcare
  • Free and confidential 24/7 Employee Assistance Programme
  • Access to affordable loans and financial education
  • Electric vehicle and cycle to work salary sacrifice schemes
  • Option to buy additional holidays
  • Day dedicated to volunteering in local community
  • Access to benefits platform Extra Spice offering retail and leisure discounts

Additional Information:

Job Posted:
April 02, 2026

Expiration:
April 17, 2026

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