Senior Customer Insights Analyst

As a Senior Customer Insights Analyst, you and your team of Analysts are responsible for delivering high quality insights across key workstreams such as category reviews, campaign performance, pricing & promotional effectiveness and customer shopping behaviour. Working closely with the trading team, you’ll help drive and support both category and campaign performance and strategy and improve key KPIs by identifying opportunities, trends and challenges that influence commercial decisions. As a leader, you’ll set and review the excellence standards for work outputs and guide the team’s workflow and priorities, all whilst ensuring the delivery of timely and actionable insights and champion the use of customer data across the business to support smarter decision – making stronger outcomes for banners. The role is a 12 month Fixed - Term role covering Parental Leave.