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Senior Customer Identity and Access Management Engineer

Ireland, Dublin 2 · Job Posted April 16, 2026
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Job Description

Are you passionate about securing digital identities and creating seamless user experiences? We are looking for a Senior Customer Identity and Access Management (CIAM) Engineer to take a pivotal role in our team. This is your opportunity to work at the forefront of CIAM technology, with a strong focus on the Ping Identity suite. If you have a deep understanding of IAM principles and a mastery of Ping Identity, we invite you to help us design, implement, and maintain our cutting-edge CIAM solutions. As a senior member of our team, you will not only tackle complex technical challenges but also mentor and inspire junior engineers, shaping the future of our identity services.

Job Responsibility

  • Lead the management and administration of the full Ping Identity suite, including Ping Federate, Ping Access, Ping Directory, Ping Data Proxy, Ping Data Sync, and Ping Authorize
  • Architect and manage common Ping Components, such as IdP & SP adapters, selectors, authentication policies, and more
  • Deploy, configure, and troubleshoot modern authentication protocols, including OAuth, OIDC, and SAML, ensuring compliance with industry standards
  • Strengthen security by configuring and deploying Multi-Factor Authentication (MFA) solutions
  • Oversee the entire lifecycle of digital certificates
  • Develop and maintain clean, efficient, and well-documented code and scripts, with a preference for Java & TypeScript
  • Configure and deploy APIs to extend and integrate our CIAM solutions
  • Thrive in a DevOps model, contributing to our CI/CD pipelines and automation efforts
  • Operate within our cloud-based infrastructure, with a preference for AWS
  • Manage and maintain containerized environments
  • Perform JVM tuning for optimal performance
  • Ensure the high availability and disaster recovery readiness of our CIAM platform
  • Manage and analyze logs using our advanced logging and monitoring tools
  • Work independently, taking ownership of tasks and resolving complex issues with autonomy
  • Communicate effectively with both internal teams and external customers
  • Mentor and guide junior engineers, fostering a culture of growth and knowledge sharing
  • Collaborate with your team in an Agile work environment

Requirements

  • A minimum of 5 years of hands-on experience with the Ping Identity suite
  • Thorough understanding of Identity and Access Management (IAM) for both enterprise and customer-facing applications
  • Strong coding and scripting abilities (Java & TypeScript are preferred)
  • In-depth knowledge of OAuth, OIDC, and SAML
  • Knowledge of System for Cross-domain Identity Management (SCIM)
  • Experience with API configuration and deployment
  • Strong experience with Linux environments (navigating, tuning, etc.)
  • Excellent problem-solving and communication skills

Nice to have

  • Solid understanding of cloud infrastructure (AWS preferred)
  • Experience with containerized environments (e.g., Docker, Kubernetes)
  • Experience with load testing methodologies and tools
  • Experience with JVM tuning
  • Any experience with intaking security reports and creating solutions to address those reports
  • Understanding data privacy laws and regulations (e.g., GDPR, CCPA)
  • Experience working in a DevOps culture
  • Familiarity with Agile methodologies

What we offer

  • A great Team and culture
  • An exciting career as an integral part of a world-leading software company
  • An attractive salary and benefits package
  • A commitment to inclusion, belonging, and colleague well-being through global initiatives and resource groups
  • A company committed to making a real difference by advancing the world’s infrastructure for a better quality of life

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