Senior Customer Facing Specialist Job at Randstad (Budapest)

Specialist Customer Care Support

Step into the role of Specialist Customer Care Support at Barclays, where you'll...

Location

India , Chennai

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Experience of working in a customer facing service environment
Knowledge of Lending Operations, Collateral & Mortgage
Responsible for providing loans for business
A demonstrated ability to take ownership of projects and to lead them independently to successful conclusions
Good Communication Skills
Should have prior experience in Backoffice role (non-voice)
Flexibility in hours of work and ability to work changing shifts patterns
key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills

Job Responsibility

Support the provision of customer service through various communication channels including chat, email and phone
Support the execution of customer service requirements to resolve more complex customer needs, requests and enquires
Collaboration with teams across the bank to align and integrate customer care processes
Identification of areas for improvement and providing recommendations for change in customer care processes, by providing feedback and coaching for colleagues on these highlighted areas
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations
Resolution of customer inquiries and issues related to the bank’s products and services, including account balances, transactions and payments
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness

What we offer

Hybrid working
structured approach to hybrid working
supportive and inclusive culture and environment
flexible working arrangements
opportunity to embrace mobility

Fulltime

Senior Campaign Operations Specialist

We are seeking a highly skilled Senior Campaign Operations Specialist to join ou...

Location

India , Pune

Salary:

Not provided

6sense

Expiration Date

Until further notice

Requirements

6+ years of experience in Digital Advertising, social and email campaign operations, with a focus on Account-Based Marketing (ABM)
BE/BTech/BS or equivalent technical degree in Computer Science or a related technical field
Proven experience working on digital advertising campaigns and creatives
Strong analytical skills and expertise in campaign optimization strategies
Proven track record of managing and optimizing ABM campaigns
Strong troubleshooting and problem-solving skills, with the ability to resolve issues quickly and effectively
Experience in customer-facing roles with excellent communication and interpersonal skills
Expertise in revenue management, including tracking, reporting, and optimization
Experience in inventory management, including resources, tools, and technologies
Demonstrated problem-solving skills, particularly in the context of digital advertising campaigns and creatives

Job Responsibility

Identify, troubleshoot, and resolve technical issues related to ABM campaigns, ensuring smooth execution from start to finish
Participate in customer calls to provide updates, address concerns, and ensure satisfaction throughout the campaign lifecycle
Oversee the tracking and reporting of revenue linked to ABM campaigns
Manage and track resources and inventory for ABM campaigns
Provide guidance and mentorship to junior team members, sharing best practices and insights
Demonstrate a proactive, self-starter mentality
manage operations during various shifts
Generate and present regular reports on campaign performance, operational efficiency, revenue, and inventory management
Work closely with the sales, marketing, and technical teams to ensure that campaigns align with business objectives and are executed efficiently
Constantly seek opportunities to streamline processes, improve operational efficiency, and enhance the overall success of ABM campaigns.

What we offer

Health coverage
Paid parental leave
Generous paid time-off and holidays
Quarterly self-care days off
Stock options
Equipment and support to work and connect with your teams
Numerous learning and development initiatives
Access to LinkedIn Learning platform
Quarterly wellness education sessions
Self care and personal growth initiatives

Fulltime

Senior Clinical Application Specialist

Looking for an exciting challenge? A change in pace using your Rad Tech skill to...

Location

Egypt , Cairo

Salary:

Not provided

PaxeraHealth

Expiration Date

Until further notice

Requirements

Excellent English Language
Experience as a radiology technologist or in similar clinical role
A deep understanding of medical imaging and the challenges faced by professionals in this industry
A Bachelor’s degree in Radiology, Biomedical Engineering or similar field
Strong presentation skills with sales ability
Ability to absorb and convey highly technical information
A hands-on and customer-centric approach
Must be able to travel to demonstrate to clients and to trade shows on occasion
Good time management skills and ability to prioritize tasks
Ability to work as part of a team

Job Responsibility

Serve as a software expert to clients and internal team members
Conduct webinars and workshops to demonstrate and provide technical expertise, support and training to clients as it relates to PaxeraHealth applications remotely and on-site
Create presentations, videos and other training materials as required for webinars, workshops and training sessions
Interfaces between clients/potential clients and company development team, skillfully forwarding pertinent suggestions and ideas to development for inclusion in future enhancements of software
Participate in the product development process
Develop and manage software documentation and technical support content including user manuals video-based tutorials and training tools
Attend conferences and exhibitions, meet with clients and demonstrate PaxeraHealth medical imaging solutions
Help with the product setup process as well as provide product presentations to customers and visitors during trade shows
Work together with technical teams and user groups to solve clients’ problems with available technology including hardware, software, databases and peripherals

Fulltime

Sales Support Specialist

The Sales Support Specialist is an ongoing customer liaison for our managed serv...

Location

United States , Glastonbury

Salary:

Not provided

Kelser

Expiration Date

Until further notice

Requirements

Minimum 2 years of experience in a customer-facing sales support role
Excellent written, verbal communication, and documentation skills
Demonstrated organizational skills and proven analytical, planning, problem-solving and decision-making skills
Interest in the challenge, excitement, and responsibility of a fast-paced, growth environment
Excellent communication and customer service skills
Strong work ethic, reliability and ability to work independently and meet strict deadlines
Ability to multi-task and adapt to shifting priorities, demands and tight timelines
Ability to work autonomously with minimal direction and collaboratively as part of a team

Job Responsibility

Direct and manage projects from beginning to end, for managed services clients
Manage documentation records for customer engagements, including Statements of Work, Managed Services Provider Agreements, and Change Orders
Manage product intake for coordination and installation for the customer
Define project scope, goals and deliverables that support business goals in collaboration with senior management and appropriate stakeholders
Proactively manage changes in project scope, identify potential issues, and devise contingency plans
Develop full-scale project plans and track timelines, milestones and deliverables using provided tools
Set, manage, and communicate project expectations in a timely and concise way with team members and the client
Promote Kelser services, products, and partnerships
Track and manage contacts and opportunities within CRM
Attend trainings and certification programs as required

What we offer

Medical/Dental/Eye Care Insurance
Flexible Paid Time Off
Hybrid Work Schedule
401(k)
Profit-Sharing
Short Term/Long Term Disability Insurance
Life Insurance
Paid Holidays
Employee Purchase Program
Free Coffee

Fulltime

MarTech Senior Solutions Architect

We are looking for a passionate, motivated, high-performing team member to join ...

Location

United States

Salary:

Not provided

Zion & Zion

Expiration Date

Until further notice

Requirements

Extensive experience with Customer Data Platforms
Extensive marketing technology knowledge, encompassing a significant breadth of tools
Significant experience working with large datasets and working with query languages such as SQL
Significant experience leveraging front-end technologies such as JavaScript in the context of marketing technology platforms
Knowledge of tag management platforms such as Google Tag Manager, Tealium iQ, or Adobe Launch
Knowledge of cloud ecosystems such as Google Cloud Platform and Amazon Web Services
Knowledge of programming languages such as Python, Java, and PHP
Significant experience interacting with clients, and, in particular, in client-facing marketing technology roles
5+ years’ experience with a marketing technology agency, marketing automation agency, and/or analytics agency

Job Responsibility

Support the development and rollout of advanced web analytics tools and other marketing technology tools such as customer data platforms, tag management systems, marketing automation platforms, and more
Support the rollout of data warehousing projects incorporating various datasets from different sources
Rapidly develop prototypes and proofs of concept to test theories and frameworks
Identify opportunities for automation to help streamline processes and decrease time spent on manual tasks
Develop crawl-walk-run marketing technology strategies and deployment roadmaps
Support junior tag management specialists on advanced use cases which may include leveraging JavaScript
Mentor and train teammates to grow their expertise
Develop ideas for data visualization as it relates to data warehousing and marketing technology, and collaborate with agency data visualization experts to execute
Support thought leadership efforts in general
Develop marketing technology case studies

Customer Experience Senior Specialist

We are looking for a Customer Experience Sr. Specialist to join our global Custo...

Location

Japan , Tokyo

Salary:

Not provided

SITA

Expiration Date

Until further notice

Requirements

At least 5 years experience in a customer facing role, preferably in the Airline, Aviation or Telecommunications industry or Satellite communications
Strong Communicator with excellent presentation skills, enjoys providing recommendations to clients and can represent SITA in front of customers and at large or senior level audiences
Fluency in English and Japanese mandatory
Product management interest and a strategic mindset
Collaborative – you enjoy working on multi-country, multi-disciplinary, multi-cultural teams and projects
Proactive Problem Solver
Focused on understanding client needs, aligning solutions to those needs, and enhancing customer satisfaction through continuous engagement
Comfortable with analysing data to produce insightful reports for clients and internal teams
Ability to learn fast and understand complex technologies, environment and services
Competent in Microsoft Office products, Excel advanced proficiency, messaging, on-line purchasing, and web-conferencing systems

Job Responsibility

Lead strategic account: lead end‑to‑end service governance and customer engagement across the assigned key account—driving operational meetings, SIP execution, proactive incident/change management, RCA delivery and other tasks in partnership with CS&O and E&T. The role will also support adjacent strategic accounts in the region
Strategic Partnerships: Build and nurture strategic partnerships by understanding customer needs and aligning them with product offerings
Support Commercial Activities: Engage in business development and support commercial opportunities to enhance revenue streams
Product Performance Monitoring: Oversee the performance of aircraft connectivity services and applications, ensuring they meet contractual commitments and service level agreements (SLAs)
Customer Satisfaction: Conduct customer satisfaction surveys, develop improvement plans, and advise on corrective actions to address issues
Service Reviews: Regularly review service performance with customers, to ensure alignment with their needs and expectations
Reporting & Trend Analysis: Generate detailed reports for clients and internal teams, including trend analysis, setting proactive actions related to service improvements, and providing insights into performance metrics
Follow all operational processes strictly and ensure effective cross‑functional coordination to maintain compliance, streamline workflows, and deliver consistent service quality
Customer Workshops: Participate in workshops to gather customer requirements, validate specifications, and ensure products are aligned with client needs
Training Coordination: Coordinate customer training needs for SITA products and services

What we offer

Flex Week: Work from home up to 2 days/week (depending on your team's needs)
Flex Day: Make your workday suit your life and plans
Flex-Location: Take up to 30 days a year to work from any location in the world
Employee Wellbeing: Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year
Champion Health - a personalized platform that supports a range of wellbeing needs
Professional Development: Level up your skills with our training platforms, including LinkedIn Learning
Competitive Benefits: Competitive benefits that make sense with both your local market and employment status

Fulltime

Sr. Delivery Solutions Architect

At Databricks we are on a mission to empower our customers to solve the world's ...

Location

South Korea , Seoul

Salary:

Not provided

databricks

Expiration Date

Until further notice

Requirements

8+ years in a customer-facing pre-sales, technical architecture, customer success, or consulting role
Experience understanding architecture related distributed data systems, specifically within one of the following: Data Engineering technologies (e.g. Spark, Hadoop, Kafka)
Data Warehousing (e.g. SQL, OLTP/OLAP/DSS)
Data Science and Machine Learning technologies (e.g. pandas, scikit-learn, HPO)
Comfortable managing multiple projects at once, and engaging a virtual team of subject matter experts
Influencing and leading teams - especially without having direct reporting line responsibility
Executive Stakeholder management - experience in effectively engaging and influencing a variety of audiences at all levels of an organization with particular success in building and maintaing strong CxO level relationship
Executive escalation management - experience in resolving complex and critical escalation with senior customer and internal executives
Strategic Management Consulting - experience of conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
Building and steering to a value case - business value consulting and realization

Job Responsibility

Engage with the Solutions Architect to understand the full Use Case Demand Plan for prioritized customers
Own the Post-Technical Win technical account strategy and investment plan for the majority of Databricks Use Cases within our most strategic accounts
Be the accountable technical leader assigned to specific Use Cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty/ambiguity and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
Be the first point of contact for any technical issues or questions related to production/go live status of agreed upon Use Cases within an account
Leverage both Shared Services of User Education, Onboarding/Technical Services and Support resources, along with escalating to Level 400/500 technical experts to execute on the right tasks that are beyond your scope of activities or expertise
Create, own and execute a PoV as to how key use cases can be accelerated into production, bringing EM/PM in to prepare Professional Services proposals
Navigate Databricks Product and Engineering teams for New Product Innovations, Private Previews and Upgrade needs
Build and maintain an executive level as well as a detailed programme level success plan that covers all activities of Customer, PS, Partner, SSA, Product Specialist, SA
Proactively provide internal and external updates - KPI reporting on the status of consumption and customer health, covering investment status, key risks, product adoption and use case progression - to your Technical GM
Development of reusable and scalable assets and mentorship of junior team members to establish the DSA team

Senior Specialist, Customer Assurance

We’re looking for a Senior Specialist, Customer Assurance to help us manage and ...

Location

Canada , Vancouver

Salary:

78400.00 - 109800.00 CAD / Year

Hootsuite

Expiration Date

Until further notice

Requirements

Demonstrated years of experience in a security, privacy, customer assurance, or compliance related role (e.g., Security Specialist, Security Support Specialist, Privacy Specialist, GRC Specialist, Information Security or Compliance Auditor) and/or relevant experience in SaaS or technology industry
Bachelor’s degree or equivalent industry experience
Previous experience leading a high volume support request queue
Working knowledge of content management or content automation systems
Solid understanding of information security, privacy, risk, and compliance
Ability to work within tight deadlines and under pressure
Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver result
Priority Setting: focuses time/energy on the most important issues/opportunities. Clearly understand how to assess the importance of tasks and decisions
Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
Accountability: holds self and others accountable to meet commitments

Job Responsibility

Communicate directly with internal stakeholders and external customers to understand and address their security, privacy, AI, and compliance concerns, acting as the primary point of contact on these matters for Hootsuite’s GNB and C&E Teams
Collaborate on the security, privacy and AI support process and build strong relationships with teams across the organization (e.g., Sales, Security, Privacy, Product and Technology, Legal), sharing best practices and learnings on what customers need to ensure they’re protected
Coordinate, qualify and prioritize a high volume queue of customer assurance review requests
Accountable for the accurate completion of customer assurance reviews (e.g., questionnaires) and similar customer requests (e.g., contracts) within tight deadlines
Provide expertise and support with RFPs (and similar documents) for Hootsuite’s GNB and C&E Teams
Maintain and further develop the capabilities of an AI-driven response automation tool and customer facing Trust Center to aid in driving process and response efficiency
Facilitate regular enablement sessions and knowledge sharing to update GNB and C&E teams on new security, privacy and AI support, processes and collateral
Manage Salesforce and other reports (e.g., Trust Center reports) that track Customer Assurance program metrics
share key data insights with stakeholders on successes, failure points and key learnings from customer review requests
Oversee the maintenance of security, privacy and AI collateral and certifications including Trust Center, CAIQ, SIG , etc

What we offer

Canadian Benefits: health insurance including medical, dental, vision, life/disability insurances
Employee and Family Assistance Program
group RRSP plan with a company match of up to 4% of base salary
US Benefits: health insurance including medical, dental, vision, and life/disability insurances
401k Plan with a company match (up to 4% of base salary)
Employee and Family Assistance Program
Global Parental Leave: 26 weeks of full and partially paid leave for eligible employees

Fulltime

Senior Customer Facing Specialist

Randstad

Location:
Hungary , Budapest

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 17, 2026

Expiration:
April 30, 2026

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Senior Customer Facing Specialist

Randstad

Location:Hungary , Budapest

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 17, 2026

Expiration:April 30, 2026

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Location:
Hungary , Budapest

Category:
Customer Service

Contract Type:
Not provided

Job Posted:
February 17, 2026

Expiration:
April 30, 2026