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Senior Customer Engineer

Saudi Arabia · Job Posted December 28, 2025
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Job Description

We are supporting a leading cloud solutions provider in the Kingdom of Saudi Arabia who is seeking a highly experienced Pre-Sales Consultant to lead their most strategic and technically complex customer engagements. This is a senior, customer-facing position working with enterprise and government clients on major cloud transformation initiatives. As a Senior Pre-Sales Consultant, you will act as the technical authority across large-scale cloud opportunities. You’ll shape cloud strategy at an executive level, architect multi-product solutions, and guide customers through their transformation journeys. This role blends deep technical expertise with strong commercial awareness and the ability to influence senior stakeholders. You will own the technical strategy for key accounts, support high-value deals, and mentor junior members of the technical team.

Job Responsibility

  • Lead the technical direction for the organisation’s largest and most complex pre-sales engagements
  • Build and maintain long-term technical relationships with strategic enterprise and government customers
  • Develop cloud transformation architectures aligned to business outcomes and technical requirements
  • Steer competitive, high-impact opportunities, providing technical differentiation and risk mitigation
  • Coach and mentor Customer Engineers across levels, supporting their development and pre-sales skills

Requirements

  • 5+ years in enterprise pre-sales, solutions architecture, or technical consulting
  • Strong background leading complex cloud transformation projects
  • Proven ability to engage and present to C-level and senior IT leadership
  • Experience mentoring or developing technical talent within a team
  • Bachelor’s degree in Computer Science, IT, Engineering, or related field
  • Master’s degree, MBA, or advanced technical qualification

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