CrawlJobs Logo

Senior Customer Development Operation Executive

Laos, Vientiane Prefecture Employment contract · Job Posted June 15, 2026
Apply Position
Job Link Share

Job Description

To contribute to the growth of country performance and support the customer development function, it's essential to deeply understand and address the needs of distributors and field teams needed.

Job Responsibility

  • Data Analysis and Reporting: Daily, Weekly, and Monthly Reports: Collect and analyze data to generate reports that provide insights into performance metrics, trends, and areas for improvement
  • Support to generate reports for the team as requested, if any
  • PO Management for Distributor (Pre-Order): Pre-Order Management: Coordinate with distributors to manage purchase orders, ensuring timely and accurate order processing
  • Setup Information into System LeverEdge: Price Information Management: Ensure that the pricing data is accurately entered and maintained in the LeverEdge system for consistency and reliability
  • Data Source Update in PowerBI: Monthly update on the Data Source for PowerBI
  • Calculation of Incentive Results: Internal and External Incentives: Calculate and verify incentive payouts for both internal staff and external partners based on performance metrics
  • Collaboration with Distributor for Debit Note/Tax Invoice Claim: Debit Note/Tax Invoice Claims: Work with distributors to handle claims related to debit notes and tax invoices, ensuring proper documentation and resolution
  • And then submitting documents to Finance for processing

Requirements

  • Good in Excel, Power Point, Word
  • Able to make decisions despite uncertainty with rationality, logic, and trend
  • Comfortable with number and data learning and management
  • Learning agility and adaptability in a demanding and fast-paced environment
  • Good written and verbal communication in both Khmer and English

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Senior Customer Development Operation Executive

8 matching positions

Senior Manager Customer Development

Sr Manager Customer Development - Food ServicesPosition Overview: • Responsible ...
Location
Location
India , Gurugram
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
July 17, 2026
Flip Icon
Requirements
Requirements
  • Typically requires at least 7 years of work experience
  • Experience in the QSR / Food Service industry will be an added advantage
  • Key Account Management
  • Experience in Trade Marketing or similar roles that can help translate Brand vision to execution will be an add-on experience
Job Responsibility
Job Responsibility
  • Managing Food Service establishments largely driven by on-premise consumption
  • Planning and strategizing to retain and expand current customer relationships
  • Ensuring high-quality customer service and issue resolution in order to retain current clients
  • Client engagement activities, including identifying client business requirements and preparing proposals and quotations
  • Assessing customer needs and suggesting appropriate products, services, and/or solutions
  • Developing medium to long-term sales plans and preparing strategies to protect, grow and diversify the relationship with targeted customers
  • Business development activities, including the development of alliance/channel/network partnerships
  • Pricing research and strategy, including network cost/pricing, competitor analysis, etc.
  • Conducting market research and identifying and predicting current and future consumer trends
  • Responsible for policy and strategy implementation for short-term results (1 year or less)
  • Fulltime
Read More
Arrow Right

Senior Customer Success Executive

Location
Location
United States , New York City
Salary
Salary:
80000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrable experience in a customer success role managing a portfolio of B2B accounts, ideally in a SaaS, data, or intelligence business
  • Track record of driving adoption and retention outcomes across a mid-market or SMB account portfolio
  • Experience building multi-threaded stakeholder relationships including engagement at Director level
  • Strong commercial awareness — understands the link between CS activity and ARR outcomes, and acts accordingly
  • Experience designing and delivering use-case based training tailored to specific customer workflows and objectives
  • Evidence of contributing to team capability — mentoring, playbook development, or process improvement
Job Responsibility
Job Responsibility
  • Manage a portfolio of mid-market pharma accounts from onboarding through pre-renewal, owning adoption and account health
  • Develop and execute account-specific adoption plans to drive sustained platform engagement
  • Identify adoption gaps and expand usage through new use cases, users, and workflows
  • Build and leverage internal champions to increase engagement and reduce reliance on single contacts
  • Deliver tailored, use-case-driven training aligned to customers' therapeutic and business priorities
  • Maintain a clear commercial lens across your portfolio — understand each account's ARR, renewal timeline, budget cycle, and strategic importance
  • Build the renewal case from day one: document value delivered, track adoption milestones, and ensure the customer has a clear ROI narrative before the commercial window opens
  • Brief your AM on account health, risk signals, and expansion opportunities with the depth and specificity they need to act - not just status updates
  • Identify expansion signals proactively - new teams, new therapeutic areas, new decision-makers entering the account - and ensure your AM can convert them
  • Support at-risk renewal situations by designing and executing intervention plans alongside your AM
  • Fulltime
Read More
Arrow Right

Senior Customer Success Executive

The Senior Customer Success Executive — Mid-Market owns a portfolio of mid-marke...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrable experience in a customer success role managing a portfolio of B2B accounts, ideally in a SaaS, data, or intelligence business
  • Track record of driving adoption and retention outcomes across a mid-market or SMB account portfolio
  • Experience building multi-threaded stakeholder relationships including engagement at Director level
  • Strong commercial awareness — understands the link between CS activity and ARR outcomes, and acts accordingly
  • Experience designing and delivering use-case based training tailored to specific customer workflows and objectives
  • Evidence of contributing to team capability — mentoring, playbook development, or process improvement
Job Responsibility
Job Responsibility
  • Own a portfolio of mid-market pharma accounts end-to-end — from onboarding through to pre-renewal handoff — with full accountability for health and adoption outcomes
  • Design and execute account-specific adoption strategies that go beyond initial training to drive sustained, deepening platform use across teams and use cases
  • Identify adoption ceilings within accounts and develop targeted programmes to break through them — new use cases, new user cohorts, new workflows
  • Build and activate internal champions to scale your reach within accounts and reduce single-point-of-contact dependency
  • Deliver use-case based training that speaks directly to the customer's therapeutic priorities and business objectives — not a product catalogue
  • Maintain a clear commercial lens across your portfolio — understand each account's ARR, renewal timeline, budget cycle, and strategic importance
  • Build the renewal case from day one: document value delivered, track adoption milestones, and ensure the customer has a clear ROI narrative before the commercial window opens
  • Brief your AM on account health, risk signals, and expansion opportunities with the depth and specificity they need to act — not just status updates
  • Identify expansion signals proactively — new teams, new therapeutic areas, new decision-makers entering the account — and ensure your AM can convert them
  • Support at-risk renewal situations by designing and executing intervention plans alongside your AM
  • Fulltime
Read More
Arrow Right

Senior Customer Service Executive

Are you a personable, customer-focused professional seeking your next opportunit...
Location
Location
United Kingdom , Hassocks
Salary
Salary:
27000.00 - 30000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in customer service within a fast-paced e-commerce or similar environment
  • Strong communication skills with a calm, empathetic, and solution-focused approach
  • Confident handling escalations, customer resolutions, and operational processes
  • Able to work autonomously while maintaining dependable performance under pressure
  • Skilled at juggling multiple tasks and managing priorities effectively
  • Comfortable using CRM systems and technology-led tools
  • Keen to develop professionally and contribute to improving how the team works
  • Flexible to support evening or weekend working when business needs require
Job Responsibility
Job Responsibility
  • Managing customer enquiries and issues across multiple channels such as phone, email, and live chat
  • Taking ownership of complex, sensitive, or escalated cases through to resolution
  • Authorising refunds in line with policies and service standards
  • Supporting day-to-day team operations, workflows, and quality measures
  • Contributing ideas and input to improve customer service processes and retention
  • Working alongside sales and marketing teams to support consistent communication and brand experience
  • Anticipating customer needs and offering tailored solutions where appropriate
  • Sharing feedback, insights, and improvement suggestions within team discussions
  • Fulltime
Read More
Arrow Right

Senior Business Development Executive

The primary focus of the Senior Business Development Role is to generate demand ...
Location
Location
Kottat
Salary
Salary:
Not provided
jobinandjismi.com Logo
Jobin & Jismi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong communication and interpersonal skills
  • Proven experience in telesales, outbound prospecting, or business development
  • Familiarity with B2B sales qualification frameworks such as BANT and MEDDIC
  • Ability to identify customer needs and translate them into potential business opportunities
  • Proficiency in CRM software and Microsoft Office tools
  • Excellent organizational, follow-up, and reporting skills
  • Self-motivated, goal-oriented, and able to work in a fast-paced environment
Job Responsibility
Job Responsibility
  • Act as the first point of contact for potential clients through outbound telemarketing and prospecting activities
  • Identify, qualify, and generate high-quality leads for the Jobin & Jismi Sales Team
  • Conduct initial qualification of prospects using recognized sales qualification frameworks such as BANT (Budget, Authority, Need, Timeline) and MEDDIC (Metrics, Economic Buyer, Decision Criteria, Decision Process, Identify Pain, Champion) to ensure lead quality and sales readiness
  • Effectively communicate Jobin & Jismi’s value proposition to potential customers
  • Perform regular follow-ups with qualified leads to nurture relationships and move prospects through the sales pipeline
  • Report daily, weekly, and monthly activities including calls made, leads generated, meetings scheduled, and conversion rates to management
  • Maintain accurate and up-to-date information in CRM systems, ensuring all lead and customer interactions are properly documented
  • Collaborate with the sales and marketing teams to align outreach strategies and improve lead conversion rates
  • Perform database management and record-keeping activities to support business development operations
  • Meet or exceed monthly and quarterly lead generation and performance targets
  • Fulltime
Read More
Arrow Right

Senior Business Development Executive

To achieve substantial financial growth of net new and existing customers by dev...
Location
Location
Salary
Salary:
Not provided
aramex.com Logo
Aramex
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in business or any other relevant field
  • Minimum of 3 years of relevant working experience, preferably in the logistics and shipping industry
  • Proven track record of attaining organizational and personal sales objectives
  • Fluency in English
  • Excellent Communication and Presentation skills
  • Proficient in working with Global and local leaders to develop short and long-term goals
  • Strong Negotiation Skills
Job Responsibility
Job Responsibility
  • Generate and nurture leads in coordination with vertical marketing and field marketing activities to facilitate targeted new revenue growth
  • Cultivate leads and foster opportunities within the assigned geographies through a value-based approach
  • Manage and expand existing business relationships to ensure targeted and sustainable revenue growth, including exploring additional regions and products
  • Understand and analyze the broader picture of customers' business objectives to build profiles and act as a consultant for their business strategies
  • Translate customer strategies into meaningful opportunities of value for Aramex
  • Present solutions to customers, demonstrating the value proposition for their business and aligning with their goals
  • Identify and develop effective relationships with key contacts within targeted customer organizations in respective regions to maximize leverage for Aramex
  • Collaborate with the solutions group to define innovative solutions that add value to customers' business operations
  • Work closely with account managers to ensure a seamless customer experience throughout the sales process
  • Perform all aspects of the sales process and input/update all customer information utilizing CRM systems
Read More
Arrow Right

Senior Sales Business Development Executive

We are the world’s leading logistics provider with operations in over 220 countr...
Location
Location
United States of America , Chicago
Salary
Salary:
79777.50 - 106370.00 USD / Year
group.dhl.com Logo
DHL Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Requires a minimum of 3-5 years field sales in freight forwarding or two years of operational experience
  • 5+ year of Sales Experience (international logistics sales preferred)
  • Experience with logistics processes, systems and solutions
  • Solid PC operational knowledge along with Microsoft Office applications experience
  • Knowledge of international commercial transportation (air and ocean freight required)
  • Bachelor degree desired
  • Outgoing, upbeat and resourceful personality
  • Ability to maneuver through a global network to ensure best customer service
Job Responsibility
Job Responsibility
  • Win, retain and develop medium-sized Business Customers through sales "hunting" activity, correctly assessing the prospective account as Profitable, Significant or Strategic in order to secure winning bids
  • Maximize sales growth from existing customers through the development of new sales, product marketing, and customer support strategies
  • and achieving specific volume growth targets in the assigned area(s) of the business
  • Build rapport and trust with customers by being informed about customer’s business and the market and support customer retention through collaboration with all resources including our Product teams, Trade Lane Managers, other sales channels, and local Station Management
  • Recommend solutions based on customer needs by using industry knowledge
  • Engage in organizing and supporting customer workshops intended to share information across diverse subjects such as Import brokerage compliance regulations, new product offerings, and other training intended to benefit the client
  • Use networks within the various Sales channels within Deutsche Post DHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs
  • Collect relevant customer information for the RFI/RFP/RFQ and prepare documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations
  • Perform all aspects of the sales process and input & update all relevant activities utilizing CRM daily
What we offer
What we offer
  • Competitive base salary plus role dependent performance-based incentives
  • 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution
  • Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate
  • Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions
  • Vision: Optional coverage for exams, frames, and contacts
  • Dental: Optional coverage for preventive, basic, and major services
  • Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days
  • Fulltime
Read More
Arrow Right

Senior Executive, Clinical Business Development

Adtalem Global Education (ATGE) is on a bold mission to advance healthcare educa...
Location
Location
United States , Chicago
Salary
Salary:
100172.00 - 181034.75 USD / Year
adtalem.com Logo
Adtalem Global Education
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree and master’s degree required
  • 10+ years of demonstrated success in business sales and business development, including increasing revenue responsibility with large, national strategic partners and customers
  • Experience developing and expanding highly impactful C‑level and senior executive relationships
  • Experience as a provider within hospital systems giving you a grounded understanding of clinical operation
  • Exceptional communication and presentation skills, with strong executive presence and credibility
  • Expert relationship‑building skills at the C‑suite level
  • Ability to build trust quickly and motivate others through impactful leadership, including informal leadership roles
  • Demonstrated success in matrixed organizations, with a focus on collaboration and teamwork
  • Highly motivated, self‑driven, and results‑oriented approach
  • Strong strategic thinking and business acumen, with the ability to innovate and adapt
Job Responsibility
Job Responsibility
  • Grow high‑value national partnerships across healthcare, education, and government sectors—driving significant organizational expansion
  • Build and deepen executive‑level relationships at headquarters and field levels with key C‑suite stakeholders (CNO, CMO, CHRO, etc.)
  • Identify and activate strategic opportunities that elevate partner employee education, workforce development, and talent pipelines
  • Serve as the voice of the partner, uncovering new product and solution needs and sharing insights across ATGE teams
  • Stay ahead of industry trends, maintaining strong knowledge of ATGE solutions as well as competitor, customer, healthcare, and education dynamics
  • Lead high‑impact business development presentations and facilitate regular partnership reviews with senior internal and external leaders
  • Collaborate across ATGE functions—including marketing, product, and workforce solutions—to deliver seamless partnership execution
  • Coordinate closely with ATGE workforce solution consultants to support local initiatives, events, and on‑the‑ground engagement
  • Represent ATGE at national and regional conferences or trade shows to strengthen visibility and drive new conversations
  • Own revenue growth across assigned national partners at all organizational levels, ensuring strong year‑over‑year expansion
What we offer
What we offer
  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • Participation in Adtalem’s Flexible Time Off (FTO) Policy
  • 12 Paid Holidays
  • Eligible to participate in an annual incentive program
  • Fulltime
Read More
Arrow Right