This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
To manage specific Customer(s) by communicating, engaging and resolving issues pertaining to PS-IN products (Traded + Manufactured in India) quality topics for customer satisfaction.
Job Responsibility:
To manage specific Customer(s) by communicating, engaging and resolving issues pertaining to PS-IN products (Traded + Manufactured in India) quality topics for customer satisfaction
Conduct system level investigation for finding the root causes for quality issues, prepare and report for 0-km & field issue to customer working level team
Monitor the customer perception and define appropriate actions for customer satisfaction
Conduct PHA/Line walk for new customer projects
Evaluate and manage customer requirements post approval and implement the same through plant quality
Execute on innovation topics through collaboration with external suppliers and ensure implementation at customer location
Collaborate with various departments on special projects to meet business requirements and customer satisfaction (reduce customer complaints & liquidate inventories)
Ensure readiness with all internal quality audit requirements for a specific customer, address the escalations & non-compliance cases and ensure its resolution
Requirements:
Bachelors in engineering (Mechanical, Automobile or Mechtronics) with 2-7 years experience
Competent knowledge in IC Engines, Vehicle Fuel Injection System, Exhaust Gas Treatment (EGT) and Overall automotive products, Manufacturing Quality, Quality Systems/Methods
Knowledge on digitalization tools (risk estimation tools,etc)