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Senior Customer Custodain - Quality Management Customer

https://www.bosch.pl/ Logo

Robert Bosch Sp. z o.o.

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Location:
India , Bengaluru

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

To manage specific Customer(s) by communicating, engaging and resolving issues pertaining to PS-IN products (Traded + Manufactured in India) quality topics for customer satisfaction.

Job Responsibility:

  • To manage specific Customer(s) by communicating, engaging and resolving issues pertaining to PS-IN products (Traded + Manufactured in India) quality topics for customer satisfaction
  • Conduct system level investigation for finding the root causes for quality issues, prepare and report for 0-km & field issue to customer working level team
  • Monitor the customer perception and define appropriate actions for customer satisfaction
  • Conduct PHA/Line walk for new customer projects
  • Evaluate and manage customer requirements post approval and implement the same through plant quality
  • Execute on innovation topics through collaboration with external suppliers and ensure implementation at customer location
  • Collaborate with various departments on special projects to meet business requirements and customer satisfaction (reduce customer complaints & liquidate inventories)
  • Ensure readiness with all internal quality audit requirements for a specific customer, address the escalations & non-compliance cases and ensure its resolution

Requirements:

  • Bachelors in engineering (Mechanical, Automobile or Mechtronics) with 2-7 years experience
  • Competent knowledge in IC Engines, Vehicle Fuel Injection System, Exhaust Gas Treatment (EGT) and Overall automotive products, Manufacturing Quality, Quality Systems/Methods
  • Knowledge on digitalization tools (risk estimation tools,etc)
  • Good know how on PowerBI, Advance Excel

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
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