CrawlJobs Logo
NAPA Auto Parts Logo NAPA Auto Parts · Sales

Senior CSR

United States, Greenville · Job Posted June 17, 2026
Apply Position
Job Link Share

Job Description

Under limited supervision, ensures customer expectations are accurately determined and are fully met. Develop and broaden relationships within customer organization to fully understand needs and wants; primary contribution is acting as the inside half of the sales team and ensuring transactions are error free and providing guidance and advice to less experienced Customer Service Representatives. This position works more than 50% of the time at the customer location.

Job Responsibility

  • Responds to customer inquiries, provides quotes and takes customer orders via telephone, fax, email, electronic methods or walk-in (counter sales)
  • Orders items to ensure appropriate inventory levels are maintained for Consignment customers
  • Responsible for sourcing products in branch inventory, Distribution Center inventory or supplier inventory
  • Ensures identification and sale of Motion Industries’ assets
  • In some cases may have to locate a product
  • Influences Motion Industries’ Gross Profit through negotiating the sale price and purchase price, within certain parameters
  • Proactively generates sales by actively promoting Motion Industries’ products to existing customers
  • Expedites backorders
  • Acts as mentor/lead to lower level employees
  • May act as subject matter expert on multiple products
  • May act as back-up for Operations Manager
  • May pull inventory and prepare order for shipment to customer
  • May handle customer returns
  • May place orders without approval for orders up to $5,000 per line and $10,000 per Purchase Order
  • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
  • Minimizes Branch freight cost by determining the most cost effective method to fulfill customer orders
  • Routinely interacts with customers to obtain and fulfill orders correctly
  • Interacts with suppliers as necessary to obtain pricing for items
  • Partners with Account Representatives to ensure customer satisfaction
  • May assist customer by troubleshooting via telephone or email and identifying correct part
  • Attends training sessions regularly to continue professional growth and development
  • Performs other duties as assigned

Requirements

  • Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination
  • Reliability, organization, and attention to detail required
  • Customer service and communication skills required
  • Ability to multi-task and time management skills required
  • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet
  • Good driving record required

What we offer

  • options for healthcare coverage
  • 401(k)
  • tuition reimbursement
  • vacation
  • sick
  • holiday pay
NAPA Auto Parts - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Senior CSR

8 matching positions

New

On-Site Senior CSR

Under limited supervision, ensures customer expectations are accurately determin...
Location
Location
United States , Greenville
Salary
Salary:
Not provided
genpt.com Logo
Genuine Parts Company
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination
  • Reliability, organization, and attention to detail required
  • Customer service and communication skills required
  • Ability to multi-task and time management skills required
  • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet
  • Good driving record required
Job Responsibility
Job Responsibility
  • Responds to customer inquiries, provides quotes and takes customer orders via telephone, fax, email, electronic methods or walk-in (counter sales)
  • Orders items to ensure appropriate inventory levels are maintained for Consignment customers
  • Responsible for sourcing products in branch inventory, Distribution Center inventory or supplier inventory
  • Ensures identification and sale of Motion Industries’ assets
  • In some cases may have to locate a product
  • Influences Motion Industries’ Gross Profit through negotiating the sale price and purchase price, within certain parameters
  • Proactively generates sales by actively promoting Motion Industries’ products to existing customers
  • Expedites backorders
  • Acts as mentor/lead to lower level employees
  • May act as subject matter expert on multiple products
What we offer
What we offer
  • options for healthcare coverage
  • 401(k)
  • tuition reimbursement
  • vacation pay
  • sick pay
  • holiday pay
  • Fulltime
Read More
Arrow Right
New

Sustainable Business Manager

You'll take on a purpose-led role where you'll nurture and deliver meaningful su...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You bring experience in sustainability, social value, CSR, or sustainable products, with a genuine passion for making a difference
  • You're confident working with sustainability reporting frameworks and enjoy improving data quality and storytelling
  • You collaborate naturally across teams, creating structure and clarity in regulated or complex environments
  • You have experience or curiosity in the technology space, especially related to carbon reduction or sustainable IT
  • You understand social value frameworks (such as TOMs or similar) and broader ESG priorities
  • You take pride in delivering projects thoughtfully, reliably, and on time
  • You build warm, respectful relationships with stakeholders, partners, and communities
  • You communicate with empathy and clarity, and feel comfortable engaging with senior stakeholders
  • You enjoy a consultative approach—listening, guiding, and supporting others to achieve their sustainability ambitions
  • You proactively spot opportunities to improve, innovate, and create positive impact
Job Responsibility
Job Responsibility
  • Lead and care for the delivery of social value and sustainability plans, ensuring initiatives are thoughtfully implemented, tracked, and communicated
  • Partner collaboratively with customer Technology and Environmental teams to embed sustainability in everyday practices and decision-making
  • Act as a supportive subject matter expert—offering constructive insights, guidance, and challenge to strengthen sustainability initiatives and products
  • Develop and evolve carbon baselining and reporting approaches, ensuring alignment with CSRD requirements
  • Gather and interpret environmental and social data with attention to detail, helping shape meaningful and transparent reporting
  • Build strong, trust-based relationships with internal teams, customers, and delivery partners to create shared value
  • Facilitate engaging workshops, presentations, and conversations that empower, uplift, and build capability across teams
  • Identify and nurture opportunities for innovation and sustainable growth, aligning ESG goals with business value
  • Contribute ideas and perspectives that continuously enhance the wider sustainability strategy and social value offering
What we offer
What we offer
  • Excellent basic salary plus bonus and Vodafone benefits
  • up to 28 days off plus bank holidays
  • paid time for charity work
  • discounts
  • vouchers
  • pension plan
  • learning tools
  • parental leave policies
  • Fulltime
Read More
Arrow Right

Senior People Advisor, North America & Canada

As the Senior People Advisor for North America & Canada you will be responsible ...
Location
Location
United States , Las Vegas
Salary
Salary:
Not provided
sportradar.com Logo
Sportradar
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's/Master's degree in HRM or related field, or equivalent experience
  • Minimum of 5 years of progressive HR experience
  • Sound knowledge of HR best practices, employment laws, and regulations specific to the country
  • Customer-centricity, high-level communication, interpersonal, and problem-solving skills
  • Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment
  • Proficiency in HRIS systems, Microsoft Office Suite, and other relevant HR software applications
  • English fluent
Job Responsibility
Job Responsibility
  • Oversee all aspects of HR operations
  • Own the end-to-end People matters
  • Ensure smooth cooperation with the Divisional People Partners, Centre of Excellences (CoEs) and People Operations
  • Serve as a point of contact and county subject matter expert for employee relations matters
  • Manage payroll, employment contracts and related paperwork
  • Stay up to date on country, state, and local employment laws and regulations
  • Adapt and implement the relevant and selected People Strategic initiatives locally
  • Partner with the local Functional Leaders to understand, translate business needs into the relevant actions
  • Drives engagement, CSR and DEI activities locally
  • Coach Leaders, Talents and Employees based in location
  • Fulltime
Read More
Arrow Right

Corporate Communications Lead

This is an office-based role in our Bangkok, Thailand office. Wherever you are i...
Location
Location
Thailand , Bangkok
Salary
Salary:
Not provided
disney.com Logo
Disney
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10-15 years of corporate communications, journalism, or media relations experience with proven track record in the media and entertainment industry, streaming, tech or related consumer-facing sectors
  • Expertise in corporate communications in Thailand and/or the Philippines markets
  • Strong knowledge of local media and entertainment landscape in Thailand and/or the Philippines is essential, including established relationships with key editors, journalists, and influencers
  • Experience advising business leaders on communications strategy
  • Excellent written and oral communication skills in English, with proficiency in Thai or Filipino languages highly valued
  • Expertise in issues and crisis communications, with demonstrated ability to manage sensitive situations under pressure while maintaining composure and strategic focus
  • Ability to work effectively with virtual teams across markets, time zones, and cultures
  • Computer proficiency in Microsoft Word, Excel, PowerPoint, AI tools
  • Flexibility, resourcefulness and ability to thrive in fast-paced, changing environment
  • Bachelor's degree or equivalent experience in Public Affairs, Communications, Journalism, Government, Media or related field is required
Job Responsibility
Job Responsibility
  • Develop and execute integrated communications and media relations plans to support key business goals in Thailand, the Philippines and frontier markets (including Vietnam) with a focus on elevating and protecting TWDC's corporate brand reputation, and driving the Disney+ and Studio businesses in markets
  • Establish strategic positioning of TWDC in these markets aligned with regional and global business guidance and priorities
  • Design proactive and targeted media relations programs engaging influential editors, journalists, and key opinion leaders in the entertainment industry
  • Proactively identify, assess, and manage potential communication issues and opportunities that could impact TWDC's reputation in Emerging SEA markets
  • Serve as trusted communications advisor to the business team and senior stakeholders on sensitive matters requiring communications counsel
  • Create compelling internal messaging that builds corporate culture, informs employees of business developments, and strengthens employee connection to TWDC's mission and values
  • Support executive communications for market heads and senior leaders
  • Work with APAC CSR lead on impactful CSR initiatives that contribute to local communities and enhance stakeholder relations, with a focus on children’s hospitals, wish-granting and empowering the next generation of storytellers
  • Manage a small team of contractors, providing direction and quality oversight
  • Work collaboratively with Emerging SEA leaders and teams, and Disney+ / studio publicity and marketing teams
  • Fulltime
Read More
Arrow Right

Global Talent & Learning (L&D) Operations Specialist

The Talent & Learning Operations Specialist supports the execution and scalabili...
Location
Location
Vietnam , Ho Chi Minh City
Salary
Salary:
Not provided
gameloft.com Logo
Gameloft
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Mid-Senior Level
  • Global Talent & Learning (L&D) Operations Specialist
Job Responsibility
Job Responsibility
  • Support the rollout and coordination of different learning programs and bootcamps
  • manage participant tracking, registrations, and communication
  • Maintain and update digital learning tools such as iLearn, ensuring content structure
  • Support knowledge-sharing initiatives and L&D community activities through meeting coordination and engagement follow-up
  • Support the execution of core talent processes and initiatives such as engagement surveys, performance cycles, development plans, career path initiatives, mentorship, internal mobility, and job profile implementation
  • Ensure consistency of documentation, communication, and follow-up across HR teams and studios
  • Maintain dashboards and reports to monitor KPIs related to talent, learning, skills, and training activity
  • Provide regular operational insights to help teams monitor progress and support decision-making
  • Help manage LMS and related systems to ensure data quality and a smooth user experience
  • Maintain and update templates, documentation, trackers, and coordination materials
Read More
Arrow Right

Senior Team Lead

Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico...
Location
Location
United States , Martinsville
Salary
Salary:
50000.00 USD / Year
helpware.com Logo
Helpware
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1-2 years call center experience as a team leader or at least six months (6) experience within TIP as a Team Leader, specializing in Customer Care and / or Marketing and Sales and/or Technical support operations
  • Working knowledge of call center operations and organization required
  • Prior knowledge of client-specifics (i.e. nature of account, metrics, client applications, etc…) preferred
  • Proficiency with MS Office applications (i.e. MS Word, Excel, PowerPoint, etc...) and other call center-specific software / systems (i.e. CMS/IEX, NICE, VERINT, etc.)
  • Supervisory and people-management skills
  • Project management skills
  • Excellent oral and written English communication skills with professional communication skills both verbal and written business correspondence
  • planning, organizing and coordination skills
  • Adaptive to changing work schedules and working hours
  • Active listening skills
Job Responsibility
Job Responsibility
  • Accomplishes all of the roles and responsibilities of a Team Leader, including but not limited to, leading and managing a team of CSR's in the optimal execution of call center operations activities ensuring that each team member meets / exceeds their goals and metrics on a daily, weekly, and monthly basis
  • Conducts Performance Management activities, supports CSR's/TSR's on their calls, handles escalations, prepares reports and works with other team members for team and program initiatives
  • Act as operations prime in the absence of Operations Managers related to management of day to day operations, including but not limited to , stakeholder management to facilitate issue resolution and making certain that client KPIs, goals, and targets are met
  • Act as a liaison for both internal and external groups for program initiatives
  • Help create, launch and drive critical account initiatives and programs
  • Be a mentor to other Team Leaders
  • Act as a catalyst for Peer-to-Peer Development
  • Support complex and/or multiple products/LOB’s/queues and/or manage and/or support resolution/escalation/coach teams and other specialized functions
  • Coordinates with Workforce for net staffing requirements and scheduling of agents given leaves, absences, and attrition
  • Requests for overtime or 6th day work in order to meet service metrics by efficiently handling the forecast and / or spikes in call volumes
  • Fulltime
Read More
Arrow Right

Senior Consultant, Building Performance & Resilience

This role sits within our Building Performance and Resilience team which is part...
Location
Location
United Kingdom , London
Salary
Salary:
45000.00 - 60000.00 GBP / Year
businessintegrationpartners.com Logo
Business Integration Partners
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree (or equivalent) in engineering
  • Managing complex or multi-client projects
  • Energy management and auditing including onsite deep dive assessments
  • Development of energy and carbon reduction pathways
  • Key account management and new business development
  • Managing bids and delivery of proposals
  • Good technical knowledge of energy use in buildings including Boilers, HVAC, lighting, motors and drives, building management systems
  • Metering, monitoring & targeting, including energy data analysis
  • Building-integrated renewable energy
  • Mandatory and non-mandatory policies and standards relating to energy in buildings, such as CRREM, NABERS, the Net Zero Carbon Buildings Standard, ESOS, and EPCs
Job Responsibility
Job Responsibility
  • Manage a range of building optimisation and energy reduction projects with a variety of clients including real estate sites and ensure successful delivery to the client on time, to quality and within an agreed budget
  • Provide expertise and technical input to projects, including data analytics, modelling and strategic insights as required for the delivery of our range of services
  • Actively engaged in developing business, by increasing the value of existing accounts or working on targeted business development activities, in line with the Sector Sales leads, including writing proposals and delivering technical webinars
  • Maintain strong relationships with existing clients and build lasting relationships with new clients with the expectation of continuing and, where possible, increasing revenues from key accounts
  • Provide timely responses to operational needs including invoicing, reviews, project management information, time-sheeting, health & safety, etc.
  • Contribute to Bip.Verco’s sustainability targets and internal CSR team objectives when required
  • Fulltime
Read More
Arrow Right

Sr Staff Engineer - Web Platform

Uber is becoming one app for everything — rides, food, travel, memberships, AI e...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12+ years of web / frontend engineering experience with deep production expertise in TypeScript and React (or equivalent modern framework) and strong fluency in modern SSR / streaming / hybrid rendering models
  • Track record of owning web performance at scale — Core Web Vitals (LCP / INP / CLS), bundle optimization, SSR vs. CSR vs. edge tradeoffs, CDN strategy, caching architectures, prefetching at consumer apps with 50M+ MAU
  • Proven ability to set technical strategy across multiple teams — write design docs that ship, drive consensus among senior engineers, and influence engineering leadership without direct authority
Job Responsibility
Job Responsibility
  • Anchor the next-generation web architecture — driving the strategy that makes web a first-class citizen inside our native apps and on third-party surfaces
  • Bring P90 web load times from multi-second down to sub-second, while landing data consistency between web and native clients
  • Own the performance bar — Core Web Vitals, prefetching, CDN/edge serving, build pipeline (componentized bundles, content-hashed assets, edge caching)
  • Set targets that the entire web org commits to and engineers against
  • Lead the data layer convergence — migrate web pages off per-page GraphQL singletons onto a unified federation gateway, with a JS bridge that lets the same UI code talk to either a native normalized cache or a web data center, depending on where it's running
  • Partner cross-geography with platform, product, and feature engineering leadership across Bay Area, Bangalore, and Amsterdam to land architectural decisions that scale across rides, eats, travel, and emerging verticals
  • Raise the technical bar through design review, code review, and mentorship of senior ICs
  • Represent web-platform thinking at L6+ engineering forums and act as the senior architectural voice for the region
  • Fulltime
Read More
Arrow Right