Senior CRM Manager Job at Blu Digital (London)

Senior CRM Manager

Our client is an exciting lifestyle brand in the beauty sector. They are looking...

Location

United Kingdom , London

Salary:

70000.00 GBP / Year

Blu Digital

Expiration Date

Until further notice

Requirements

Experience in managing individuals
Data-driven mindset
Passion and proven experience in developing and delivering CRM strategy

Job Responsibility

Report to the Global Marketing Director
Lead a CRM Executive to develop the overall CRM strategy
Responsible for reporting, budget management, loyalty, and creating a seamless customer journey

Fulltime

Senior CRM Manager

You will strategically leverage CRM channels to increase revenue growth by incre...

Location

France , Paris

Salary:

Not provided

Ledger

Expiration Date

Until further notice

Requirements

5+ years in CRM management/growth with a strong and demonstrable track record of directly driving revenue growth through activation and engagement programs, ideally within a financial services app, brokerage, or cryptocurrency wallet/trading platform
Proven success in developing and executing CRM/growth strategies specifically focused on increasing the adoption and usage of revenue-generating features
Strong commercial acumen and a deep understanding of how CRM can directly impact revenue metrics
Demonstrable experience or interest in the crypto industry

Job Responsibility

Define and execute high-impact CRM strategies, designed to drive revenue growth by activating and sustaining engagement of Ledger Live's trading services
Develop and implement user lifecycle strategies that nurture users from initial interest in trading to becoming high-value, active traders within the Ledger ecosystem
Design and implement onboarding and activation programs that effectively introduce users to Ledger's trading features and encourage their initial adoption
Design and execute A/B tests on various CRM elements (messaging, offers, timing, channels) specifically to optimize for increased trading activity and revenue generation
Work closely with product, marketing, sales, and analytics teams to align CRM efforts with overall revenue targets and ensure a cohesive user journey and lifecycles that encourage trading

What we offer

Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
A hybrid work policy
Frequent social events, snacks and drinks
Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
Personal development, coaching & fitness with our dedicated partners
Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days
Access to high performance office equipment and gadgets, including Apple products
Ledger reimburses part of your preferred means of transportation
Employee discount on all our products

Fulltime

Senior CRM Manager

The Senior CRM Manager role involves driving strategic revenue growth through CR...

Location

United Kingdom , London

Salary:

Not provided

Ledger

Expiration Date

Until further notice

Requirements

5+ years in CRM management/growth with a strong and demonstrable track record of directly driving revenue growth through activation and engagement programs, ideally within a financial services app, brokerage, or cryptocurrency wallet/trading platform
Proven success in developing and executing CRM/growth strategies specifically focused on increasing the adoption and usage of revenue-generating features
Strong commercial acumen and a deep understanding of how CRM can directly impact revenue metrics
Demonstrable experience or interest in the crypto industry

Job Responsibility

Strategic Revenue Growth through CRM: Define and execute high-impact CRM strategies, designed to drive revenue growth by activating and sustaining engagement of Ledger Live's trading services
User Lifecycle Management for Traders: Develop and implement user lifecycle strategies that nurture users from initial interest in trading to becoming high-value, active traders within the Ledger ecosystem
Trading Feature Activation Programs: Design and implement onboarding and activation programs that effectively introduce users to Ledger's trading features and encourage their initial adoption
Revenue Optimisation: Design and execute A/B tests on various CRM elements (messaging, offers, timing, channels) specifically to optimize for increased trading activity and revenue generation
Cross-Functional Collaboration for Revenue Goals: Work closely with product, marketing, sales, and analytics teams to align CRM efforts with overall revenue targets and ensure a cohesive user journey and lifecycles that encourage trading

What we offer

Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
Flexibility: A hybrid work policy
Social: Frequent social events, snacks and drinks in our Holborn office
Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
Well-being: Personal development, coaching & fitness with our dedicated partners
Vacation: 28 days of paid leave per year, in addition to national holidays
High tech: Access to high performance office equipment and gadgets, including Apple products
Transport: Ledger reimburses part of your preferred means of transportation
Discounts: Employee discount on all our products

Fulltime

Senior CRM Manager

You will strategically leverage CRM channels to increase revenue growth by incre...

Location

France , Paris

Salary:

Not provided

Ledger

Expiration Date

Until further notice

Requirements

5+ years in CRM management/growth with a strong and demonstrable track record of directly driving revenue growth through activation and engagement programs, ideally within a financial services app, brokerage, or cryptocurrency wallet/trading platform
Proven success in developing and executing CRM/growth strategies specifically focused on increasing the adoption and usage of revenue-generating features
Strong commercial acumen and a deep understanding of how CRM can directly impact revenue metrics
Demonstrable experience or interest in the crypto industry

Job Responsibility

Define and execute high-impact CRM strategies, designed to drive revenue growth by activating and sustaining engagement of Ledger Live's trading services
Develop and implement user lifecycle strategies that nurture users from initial interest in trading to becoming high-value, active traders within the Ledger ecosystem
Design and implement onboarding and activation programs that effectively introduce users to Ledger's trading features and encourage their initial adoption
Design and execute A/B tests on various CRM elements (messaging, offers, timing, channels) specifically to optimize for increased trading activity and revenue generation
Work closely with product, marketing, sales, and analytics teams to align CRM efforts with overall revenue targets and ensure a cohesive user journey and lifecycles that encourage trading

What we offer

Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
Flexibility: A hybrid work policy
Social: Frequent social events, snacks and drinks
Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
Well-being: Personal development, coaching & fitness with our dedicated partners
Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days
High tech: Access to high performance office equipment and gadgets, including Apple products
Transport: Ledger reimburses part of your preferred means of transportation
Discounts: Employee discount on all our products

Fulltime

Senior CRM Manager

You will strategically leverage CRM channels to increase revenue growth by incre...

Location

United Kingdom , London

Salary:

Not provided

Ledger

Expiration Date

Until further notice

Requirements

5+ years in CRM management/growth with a strong and demonstrable track record of directly driving revenue growth through activation and engagement programs, ideally within a financial services app, brokerage, or cryptocurrency wallet/trading platform
Proven success in developing and executing CRM/growth strategies specifically focused on increasing the adoption and usage of revenue-generating features
Strong commercial acumen and a deep understanding of how CRM can directly impact revenue metrics
Demonstrable experience or interest in the crypto industry

Job Responsibility

Define and execute high-impact CRM strategies, designed to drive revenue growth by activating and sustaining engagement of Ledger Live's trading services
Develop and implement user lifecycle strategies that nurture users from initial interest in trading to becoming high-value, active traders within the Ledger ecosystem
Design and implement onboarding and activation programs that effectively introduce users to Ledger's trading features and encourage their initial adoption
Design and execute A/B tests on various CRM elements (messaging, offers, timing, channels) specifically to optimize for increased trading activity and revenue generation
Work closely with product, marketing, sales, and analytics teams to align CRM efforts with overall revenue targets and ensure a cohesive user journey and lifecycles that encourage trading

What we offer

Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
Flexibility: A hybrid work policy
Social: Frequent social events, snacks and drinks in our Holborn office
Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
Well-being: Personal development, coaching & fitness with our dedicated partners
Vacation: 28 days of paid leave per year, in addition to national holidays
High tech: Access to high performance office equipment and gadgets, including Apple products
Transport: Ledger reimburses part of your preferred means of transportation
Discounts: Employee discount on all our products

Fulltime

Senior CRM Manager

My client is an industry leading footwear brand based in Hammersmith. They are l...

Location

United Kingdom , Hammersmith, London

Salary:

65000.00 GBP / Year

Blu Digital

Expiration Date

Until further notice

Requirements

CRM/Email marketing experience within an Ecommerce environment
Good working knowledge and high level of understanding of CRM, integrated channel marketing and marketing automation
Good understanding of the customer journey and providing actionable insight
Energetic, outgoing, proactive, hands-on, and flexible

Job Responsibility

Help grow their super loyal customer base
Own the Global email channel guiding your team to achieve team and personal objectives via managing the customer Lifecycle and acquisition to retention
Define and establish campaign planning, structure and KPIs
Report directly to the Head of Digital Marketing
Manage 5 direct reports (2x CRM Execs, 2x CRM Assistants and a CRM Analyst)
Educate the Digital team on the customer

Fulltime

Senior CRM Manager - Sport

Our client, a fast-growing Sports Ecommerce brand, is looking for a proactive Se...

Location

United Kingdom , London

Salary:

50000.00 - 55000.00 GBP / Year

Blu Digital

Expiration Date

Until further notice

Requirements

experience working in an email/digital marketing role within an ecommerce business
experience in implementing and managing targeted and data-driven campaigns

Job Responsibility

end-to-end project management of personalised campaigns from development through to execution, across a personalised and segmented campaign lifecycle that builds a dialogue with our customers
support the Head of CRM with all aspects of customer relationship marketing, including acquisition, onboarding and retention

Senior Account Manager

As a Senior Account Manager at LHH, you will manage and enhance customer relatio...

Location

Germany , Hamburg; Düsseldorf; Frankfurt; Munich

Salary:

Not provided

LHH

Expiration Date

Until further notice

Requirements

Proven experience in account management within industries such as HR-Services, Education, Coaching & Consulting, Professional Services and related
strong capability in project management and meeting KPIs
experience in CRM platforms, especially Salesforce
demonstrated ability to manage and grow client relationships
excellent communication, negotiation, and presentation skills
problem-solving mindset with a focus on process improvement
fluency in German is a must requirement
fluency in English

Job Responsibility

Develop and maintain strong relationships with key internal and external stakeholders
manage customer accounts, ensuring timely and high-standard fulfillment of deliverables
plan and implement projects to meet specific contractual deliverables and KPIs
maintain regular reporting and up-to-date account records using CRM systems such as Salesforce
engage directly with clients to understand their needs and ensure satisfaction
communicate continually with stakeholders to manage expectations and update them on account or project status
identify problems and opportunities for process improvement to enhance service delivery and client satisfaction
work closely with Business Developers to expand client relationships and manage the comprehensive account portfolio
focus on maximizing share of wallet and market share to drive revenue growth
adhere to the full contract management process, including contract reviews and renewals

What we offer

Growth opportunities within a human resources global leader
we prioritize learning to stay agile in an increasingly competitive business environment
we foster an open-minded environment where people spark new ideas and explore alternatives

Fulltime

Senior CRM Manager

Blu Digital

Location:
United Kingdom , London

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 27, 2025

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