Senior CRM Manager Jobs

New

Senior CRM Manager

Our client is an exciting lifestyle brand in the beauty sector. They are looking...

Location

United Kingdom , London

Salary:

70000.00 GBP / Year

Blu Digital

Expiration Date

Until further notice

Requirements

Experience in managing individuals
Data-driven mindset
Passion and proven experience in developing and delivering CRM strategy

Job Responsibility

Report to the Global Marketing Director
Lead a CRM Executive to develop the overall CRM strategy
Responsible for reporting, budget management, loyalty, and creating a seamless customer journey

Fulltime

New

Senior CRM Manager

Our client, a health and wellness business, is looking for a proactive Senior CR...

Location

United Kingdom , London

Salary:

50000.00 - 55000.00 GBP / Year

Blu Digital

Expiration Date

Until further notice

Requirements

experience working in an email/digital marketing role within an ecommerce business
experience in implementing and managing targeted and data-driven campaigns

Job Responsibility

end-to-end project management of personalised campaigns from development through to execution, across a personalised and segmented campaign lifecycle that builds a dialogue with our customers
support the Head of CRM with all aspects of customer relationship marketing, including acquisition, onboarding and retention

Fulltime

Senior CRM Manager

This role requires a strategic, data-driven CRM professional with strong technic...

Location

United Kingdom , London

Salary:

60000.00 - 70000.00 GBP / Year

Oh Polly

Expiration Date

Until further notice

Requirements

Proven experience in CRM management within a fast-paced consumer, retail, or digital-first environment
Demonstrated success driving commercial outcomes through CRM, including improvements in CLTV, engagement, conversion, and retention
Hands-on experience with CRM/ESP platforms (Bloomreach is essential)
Strong understanding of customer journey automation, personalisation, and segmentation strategies
Solid understanding of A/B testing methodologies and campaign optimisation techniques
Experience collaborating across departments to integrate CRM into broader marketing and business strategies
Excellent communication and stakeholder management skills
Strong project management and organisational abilities, with the capability to manage multiple priorities and deadlines
Up-to-date knowledge of GDPR and marketing compliance best practices

Job Responsibility

Build, enhance, and evolve the CRM function to deliver key business outcomes, including Customer Lifetime Value (CLTV), revenue per user, campaign engagement and conversion, loyalty subscriptions, and app downloads
Oversee the end-to-end execution of global CRM campaigns across email, SMS, WhatsApp, and push notifications to nurture customers, drive engagement, and increase sales
Develop and continuously optimise automated customer journeys to ensure communications are timely, relevant, and performance-driven
Represent CRM across departments and marketing channels to shape a unified, data-led customer experience
Lead and project-manage all CRM initiatives and channel integrations, ensuring alignment across marketing, insights, and technology teams
Partner with marketing, digital, ecommerce, and product stakeholders to deliver a cohesive, cross-departmental database growth strategy
Collaborate with creative teams to apply performance learnings briefing design on testing strategies and coordinating with partnerships teams to source relevant content for communications
Work closely with copywriters to share insights and drive A/B testing across tone, length, and topic, enhancing content performance and engagement
Own and manage the CRM planning calendar, including all A/B testing frameworks and schedules
Develop and execute a cross-channel, data-driven segmentation strategy to enhance targeting, personalisation, and customer engagement

What we offer

50% discount on all Oh Polly, Bo+Tee products
An extra day off for your birthday
Learning and development opportunities
Company pension
Company social events
Enhanced Holiday Entitlement
Flexible Working Options
Corporate Gym Membership
Enhanced Maternity/Paternity Leave
Personal Development Plan

Fulltime

Senior CRM Manager

Lead the charge in shaping how customers feel about AO, long after their first p...

Location

United Kingdom , Bolton

Salary:

Not provided

AO

Expiration Date

Until further notice

Requirements

Solid experience in designing loyalty programmes and leading CRM strategy
Experience in a senior CRM role or as a CRM Manager focusing on customer loyalty and lifecycle marketing
Familiarity with mobile customer journeys and contract lifecycle engagement
Confidence with CRM platforms and using customer data to drive meaningful interactions
Sharp analytical mindset and strong commercial awareness
Comfortable interpreting campaign performance and turning insights into action
Strong communication skills
Skilled at building relationships and leading cross-functional collaboration

Job Responsibility

Designing and delivering loyalty reward programmes
Driving acquisition, retention, and engagement through smart, data-led CRM strategies across AO.com and AO Mobile
Creating integrated marketing campaigns that put loyalty front and centre
Using AO’s ecosystem to support cross-sell and repeat purchases, including trade-in initiatives
Digging into customer behaviour and campaign performance to fine-tune segmentation, personalisation, and programme enhancements
Collaborating across teams to make sure CRM and loyalty efforts are joined up and visible across the business

What we offer

25 days holiday plus bank holidays (increasing to 27 days after 2 years)
Pension contribution match of 5%
Opportunities to win free tickets and pre-sale access at the AO Arena
Discounted gym membership
Onsite spa
Help @ Hand scheme giving access to virtual GPs and Mental Health support
Exclusive discounts across product range
Enhanced Maternity, Paternity and Adoption leave
2 fully paid charity days per year
Free on site parking

Fulltime

Senior CRM Manager

You will strategically leverage CRM channels to increase revenue growth by incre...

Location

United Kingdom , London

Salary:

Not provided

Ledger

Expiration Date

Until further notice

Requirements

5+ years in CRM management/growth with a strong and demonstrable track record of directly driving revenue growth through activation and engagement programs, ideally within a financial services app, brokerage, or cryptocurrency wallet/trading platform
Proven success in developing and executing CRM/growth strategies specifically focused on increasing the adoption and usage of revenue-generating features
Strong commercial acumen and a deep understanding of how CRM can directly impact revenue metrics
Demonstrable experience or interest in the crypto industry

Job Responsibility

Define and execute high-impact CRM strategies, designed to drive revenue growth by activating and sustaining engagement of Ledger Live's trading services
Develop and implement user lifecycle strategies that nurture users from initial interest in trading to becoming high-value, active traders within the Ledger ecosystem
Design and implement onboarding and activation programs that effectively introduce users to Ledger's trading features and encourage their initial adoption
Design and execute A/B tests on various CRM elements (messaging, offers, timing, channels) specifically to optimize for increased trading activity and revenue generation
Work closely with product, marketing, sales, and analytics teams to align CRM efforts with overall revenue targets and ensure a cohesive user journey and lifecycles that encourage trading

What we offer

Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
Flexibility: A hybrid work policy
Social: Frequent social events, snacks and drinks in our Holborn office
Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
Well-being: Personal development, coaching & fitness with our dedicated partners
Vacation: 28 days of paid leave per year, in addition to national holidays
High tech: Access to high performance office equipment and gadgets, including Apple products
Transport: Ledger reimburses part of your preferred means of transportation
Discounts: Employee discount on all our products

Fulltime

Senior CRM Manager

You will strategically leverage CRM channels to increase revenue growth by incre...

Location

France , Paris

Salary:

Not provided

Ledger

Expiration Date

Until further notice

Requirements

5+ years in CRM management/growth with a strong and demonstrable track record of directly driving revenue growth through activation and engagement programs, ideally within a financial services app, brokerage, or cryptocurrency wallet/trading platform
Proven success in developing and executing CRM/growth strategies specifically focused on increasing the adoption and usage of revenue-generating features
Strong commercial acumen and a deep understanding of how CRM can directly impact revenue metrics
Demonstrable experience or interest in the crypto industry

Job Responsibility

Define and execute high-impact CRM strategies, designed to drive revenue growth by activating and sustaining engagement of Ledger Live's trading services
Develop and implement user lifecycle strategies that nurture users from initial interest in trading to becoming high-value, active traders within the Ledger ecosystem
Design and implement onboarding and activation programs that effectively introduce users to Ledger's trading features and encourage their initial adoption
Design and execute A/B tests on various CRM elements (messaging, offers, timing, channels) specifically to optimize for increased trading activity and revenue generation
Work closely with product, marketing, sales, and analytics teams to align CRM efforts with overall revenue targets and ensure a cohesive user journey and lifecycles that encourage trading

What we offer

Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
Flexibility: A hybrid work policy
Social: Frequent social events, snacks and drinks
Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
Well-being: Personal development, coaching & fitness with our dedicated partners
Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days
High tech: Access to high performance office equipment and gadgets, including Apple products
Transport: Ledger reimburses part of your preferred means of transportation
Discounts: Employee discount on all our products

Fulltime

Senior CRM Manager

The Senior CRM Manager role involves driving strategic revenue growth through CR...

Location

United Kingdom , London

Salary:

Not provided

Ledger

Expiration Date

Until further notice

Requirements

5+ years in CRM management/growth with a strong and demonstrable track record of directly driving revenue growth through activation and engagement programs, ideally within a financial services app, brokerage, or cryptocurrency wallet/trading platform
Proven success in developing and executing CRM/growth strategies specifically focused on increasing the adoption and usage of revenue-generating features
Strong commercial acumen and a deep understanding of how CRM can directly impact revenue metrics
Demonstrable experience or interest in the crypto industry

Job Responsibility

Strategic Revenue Growth through CRM: Define and execute high-impact CRM strategies, designed to drive revenue growth by activating and sustaining engagement of Ledger Live's trading services
User Lifecycle Management for Traders: Develop and implement user lifecycle strategies that nurture users from initial interest in trading to becoming high-value, active traders within the Ledger ecosystem
Trading Feature Activation Programs: Design and implement onboarding and activation programs that effectively introduce users to Ledger's trading features and encourage their initial adoption
Revenue Optimisation: Design and execute A/B tests on various CRM elements (messaging, offers, timing, channels) specifically to optimize for increased trading activity and revenue generation
Cross-Functional Collaboration for Revenue Goals: Work closely with product, marketing, sales, and analytics teams to align CRM efforts with overall revenue targets and ensure a cohesive user journey and lifecycles that encourage trading

What we offer

Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
Flexibility: A hybrid work policy
Social: Frequent social events, snacks and drinks in our Holborn office
Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
Well-being: Personal development, coaching & fitness with our dedicated partners
Vacation: 28 days of paid leave per year, in addition to national holidays
High tech: Access to high performance office equipment and gadgets, including Apple products
Transport: Ledger reimburses part of your preferred means of transportation
Discounts: Employee discount on all our products

Fulltime

Senior CRM Manager

You will strategically leverage CRM channels to increase revenue growth by incre...

Location

France , Paris

Salary:

Not provided

Ledger

Expiration Date

Until further notice

Requirements

5+ years in CRM management/growth with a strong and demonstrable track record of directly driving revenue growth through activation and engagement programs, ideally within a financial services app, brokerage, or cryptocurrency wallet/trading platform
Proven success in developing and executing CRM/growth strategies specifically focused on increasing the adoption and usage of revenue-generating features
Strong commercial acumen and a deep understanding of how CRM can directly impact revenue metrics
Demonstrable experience or interest in the crypto industry

Job Responsibility

Define and execute high-impact CRM strategies, designed to drive revenue growth by activating and sustaining engagement of Ledger Live's trading services
Develop and implement user lifecycle strategies that nurture users from initial interest in trading to becoming high-value, active traders within the Ledger ecosystem
Design and implement onboarding and activation programs that effectively introduce users to Ledger's trading features and encourage their initial adoption
Design and execute A/B tests on various CRM elements (messaging, offers, timing, channels) specifically to optimize for increased trading activity and revenue generation
Work closely with product, marketing, sales, and analytics teams to align CRM efforts with overall revenue targets and ensure a cohesive user journey and lifecycles that encourage trading

What we offer

Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
A hybrid work policy
Frequent social events, snacks and drinks
Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
Personal development, coaching & fitness with our dedicated partners
Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days
Access to high performance office equipment and gadgets, including Apple products
Ledger reimburses part of your preferred means of transportation
Employee discount on all our products

Fulltime

Senior CRM Manager

Blu Digital

Location:
United Kingdom , Hammersmith, London

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 27, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Senior CRM Manager

Senior CRM Manager

Senior CRM Manager

Senior CRM Manager

Senior CRM Manager

Senior CRM Manager

Senior CRM Manager

Senior CRM Manager

Senior CRM Manager

Senior CRM Manager

Blu Digital

Location:United Kingdom , Hammersmith, London

Category:-

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:December 27, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Senior CRM Manager

Senior CRM Manager

Senior CRM Manager

Senior CRM Manager

Senior CRM Manager

Senior CRM Manager

Senior CRM Manager

Senior CRM Manager

Senior CRM Manager

Location:
United Kingdom , Hammersmith, London

Category:
-

Contract Type:
Not provided

Job Posted:
December 27, 2025