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Senior CRM Consultant

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Signify Technology

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Location:
United States , Austin

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

120000.00 - 140000.00 USD / Year
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Job Description:

Our client is a specialized consulting firm, spanning two consultants, delivering high-impact data and insights solutions through their three practice areas: Customer Relationship Management, Business Intelligence & Analytics, and Enterprise Performance Management. They operate with a lean, high-performance model where exceptional talent drives superior client outcomes. Their Senior Consultants are emerging technical leaders who combine growing technical expertise with business insight to deliver high-quality CRM solutions for their clients.

Job Responsibility:

  • Design and implement CRM solutions on Creatio for enterprise clients, with exposure to BI/Analytics and EPM practice areas
  • Support senior leadership as a trusted advisor to mid-level and senior stakeholders on CRM strategy and customer experience optimization
  • Contribute to business development through technical expertise in CRM best practices and solution design
  • Manage individual CRM workstreams and smaller engagements while maintaining quality and delivery standards
  • Collaborate with and learn from Principal Consultants, developing technical excellence in CRM technologies and professional skills
  • Contribute to the evolution of our CRM service offerings, methodologies, and technical capabilities
  • Support firm representation at industry events, conferences, and client presentations focused on CRM and customer experience topics

Requirements:

  • Extensive CRM solution delivery experience, from requirements through to deployment
  • Prior experience in a CRM-focused consulting / professional services environment
  • Experience with CRM data migration, integration, and basic analytics initiatives
  • Exposure to marketing automation platforms and customer data platforms (CDPs)
  • Demonstrated ability in client relationship management and interest in business development within CRM domain
  • Awareness of AI/ML trends and their applications in CRM, customer analytics, and marketing automation
  • Strong expertise in custom development on a major CRM platform (Salesforce, Microsoft Dynamics 365, HubSpot, Oracle CX, Creatio)
  • Experience in CRM integrations using APIs, middleware, and .NET applications
  • Proficiency with C# and .NET frameworks for CRM integrations and custom solutions
  • Solid technical skills including SQL, Python, cloud platforms, and database architectures
  • Familiarity with complementary BI/Analytics tools (Tableau, Power BI, Einstein Analytics) and EPM solutions
  • Bachelor's degree in STEM field or business
  • Master's degree preferred
  • 3-5 years of consulting or industry experience in CRM solutions and customer experience optimization
  • US Work Authorization (no sponsorship provided)
What we offer:
  • Competitive salary
  • remote work flexibility
  • professional development opportunities
  • exposure to cutting-edge CRM technologies
  • collaboration with industry leaders

Additional Information:

Job Posted:
January 04, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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