Senior CRM Administrator Job at University of the Arts London (London)

New Business Senior Administrator

Location

Isle of Man , Douglas

Salary:

Not provided

Capital International

Expiration Date

Until further notice

Requirements

Be detail orientated, with a high degree of accuracy
Strong organisational and time management skills, requiring minimal supervision
Strong client communication skills (verbal and written) in relation to complex but routine matters
Remain task focused to end result
General Microsoft Office experience including Word, Excel etc
Microsoft CRM would also be advantageous
Excellent communication skills
Up-to-date knowledge of AML/CFT regulatory standards and requirements
Up-to-date knowledge of AML/CFT transactional activity regulatory standards and requirements
Strong understanding and ability to validate and verify Source of Wealth using independent sources to do so when applicable

Job Responsibility

Responsibility for initial vetting of new business applications and completion of the account opening process, to include individual, corporate, trusts and complex structures with minimum oversight and support
Assessment and validation of documentation provided as part of the onboarding process to ensure a clear understanding of the client relationship which will be recorded with detailed rationale
The completion of high-quality annual high risk reviews for all client types and introducers of business that satisfy regulatory requirements
You will be required to conform to the Company's AML procedures and guidelines at all times
You will be required to work on a variety of projects that deliver service, create capacity and ensure control effectiveness within the team
You may, from time to time, be required to undertake other activities of a similar nature within your capabilities in other teams, as requested by your line manager

What we offer

Private health care
Life insurance
Flexible working hours
Pension scheme
Volunteering opportunities
Extensive training and development programmes

Senior CRM Process Owner

The CRM and Business Excellence team in Zalando's Partner Platform Business is l...

Location

Germany , Berlin

Salary:

Not provided

Zalando

Expiration Date

Until further notice

Requirements

5+ years in Salesforce Platform Development, experience building standardized intervention playbooks for partner performance and monetization
Proven track record of implementing Salesforce Flows, configurations and AI-driven automation via Agentforce or Einstein to drive productivity
Required Salesforce Certified Administrator and Platform App Builder
Sales or Service Cloud Consultant certifications are highly preferred
Strong experience in Agile/Scrum environments, proficient in managing backlogs in Jira and mapping processes in Signavio/Other process mapping tools
Exceptional ability to influence senior leadership by translating technical AI capabilities into clear business value and operational ROI
Experience in CRMA (Salesforce CRM Analytics) will be highly appreciated as we look to drive deeper data-driven insights for our partner ecosystem

Job Responsibility

Lead the design and refinement of best-in-class workflows for the entire partner lifecycle, including acquisition, contract management, onboarding, and Service Cloud
Proactively identify and replace 'offline' processes with integrated Salesforce solutions to ensure a single source of truth
Evaluate systemic impact: Assess how new features or process changes affect downstream systems
Drive AI-Enabled Innovation: Oversee the functional implementation of cutting-edge Salesforce technologies
Design intuitive workflows and Salesforce configurations that prioritize user experience and data integrity
Standardize Documentation: Map business processes using industry standards
Maintain Data Integrity: Oversee data management practices
Bridge the Business-Tech Gap: Act as the primary liaison between non-technical business units and engineering teams
Coordinate Cross-Functional Releases: Ensure successful go-live strategies
Own Quality Assurance: Lead User Acceptance Testing (UAT)

What we offer

Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching available

Fulltime

Senior CRM Process Owner

The CRM and Business Excellence team in Zalando’s Partner Platform Business is l...

Location

Germany , Berlin

Salary:

Not provided

Zalando

Expiration Date

Until further notice

Requirements

5+ years in Salesforce Platform Development, experience building standardized intervention playbooks for partner performance and monetization
Proven track record of implementing Salesforce Flows, configurations and AI-driven automation via Agentforce or Einstein to drive productivity
Required Salesforce Certified Administrator and Platform App Builder
Sales or Service Cloud Consultant certifications are highly preferred
Strong experience in Agile/Scrum environments, proficient in managing backlogs in Jira and mapping processes in Signavio/Other process mapping tools
Exceptional ability to influence senior leadership by translating technical AI capabilities into clear business value and operational ROI
Experience in CRMA (Salesforce CRM Analytics) will be highly appreciated

Job Responsibility

Lead the design and refinement of best-in-class workflows for the entire partner lifecycle, including acquisition, contract management, onboarding, and Service Cloud
Proactively identify and replace 'offline' processes with integrated Salesforce solutions
Evaluate systemic impact of new features or process changes on downstream systems
Oversee the functional implementation of cutting-edge Salesforce technologies, such as Agentforce and Einstein
Design intuitive workflows and Salesforce configurations that prioritize user experience and data integrity
Map business processes using industry standards (like BPMN)
Oversee data management practices at the entry point to ensure high-quality data
Act as the primary liaison between non-technical business units and engineering teams
Coordinate cross-functional releases and ensure successful go-live strategies
Lead User Acceptance Testing (UAT)

What we offer

Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available
Family services, including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching available

Fulltime

Senior CRM Process Owner - Maternity Cover

The CRM and Business Excellence team in Zalandoâ€™s Partner Platform Business is...

Location

Germany , Berlin

Salary:

Not provided

Zalando Sverige

Expiration Date

Until further notice

Requirements

Expertise: 5+ years in Salesforce Platform Development, experience building standardized intervention playbooks for partner performance and monetization
Technical Proficiency: Proven track record of implementing Salesforce Flows ,configurations and AI-driven automation via Agentforce or Einstein to drive productivity
Certifications: Required Salesforce Certified Administrator and Platform App Builder
Sales or Service Cloud Consultant certifications are highly preferred
Methodology: Strong experience in Agile/Scrum environments, proficient in managing backlogs in Jira and mapping processes in Signavio/Other process mapping tools
Stakeholder Impact: Exceptional ability to influence senior leadership by translating technical AI capabilities into clear business value and operational ROI
Analytics: Experience in CRMA (Salesforce CRM Analytics) will be highly appreciated as we look to drive deeper data-driven insights for our partner ecosystem

Job Responsibility

Lead the design and refinement of best-in-class workflows for the entire partner lifecycle, including acquisition, contract management, onboarding, and Service Cloud
Proactively identify and replace 'offline' processes with integrated Salesforce solutions to ensure a single source of truth
Evaluate systemic impact of new features or process changes affecting downstream systems
Oversee the functional implementation of cutting-edge Salesforce technologies, such as Agentforce and Einstein, to automate partner segmentation and drive operational ROI
Design intuitive workflows and Salesforce configurations that prioritize user experience and data integrity
Standardize documentation by mapping business processes using industry standards like BPMN
Oversee data management practices to ensure high-quality data for operational dashboards and executive reporting
Act as primary liaison between non-technical business units and engineering teams
Coordinate cross-functional releases to ensure successful go-live strategies
Lead User Acceptance Testing (UAT)

What we offer

Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching available

Fulltime

Senior Administrator - Legal

Senior Administrator - Legal / Real Estate - PLEASE READ THE FULL SPEC. Departme...

Location

United Kingdom , Nottingham

Salary:

30000.00 - 33000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience working within a legal or professional services environment
Experience within a Real Estate function would be desirable
Advanced Microsoft Office skills
Strong document production and communication skills
Experience using document management/case management systems

Job Responsibility

Assist with Land Registry applications and searches
Manage file opening and closing procedures, filing requirements and engagement letters, ensuring compliance at all times
Monitor key dates and ensure compliance procedures are maintained across all files and matters
Support fee earners with business development activities, pitches, presentations and scheduling meetings
Assist with maintaining CRM records and updating client contact information
Support the organisation of internal and external events, seminars and conferences
Manage diaries, travel arrangements, meeting rooms, itineraries, agendas and papers
Produce and maintain Excel spreadsheets
Act as the first point of contact for the team, handling queries and providing proactive support
Assist in tender processes, including collating information and preparing submissions

Fulltime

Senior CRM Process Owner - ZMS

The Business Processes & Tooling Team is part of the newly formed Business Steer...

Location

Germany , Berlin

Salary:

Not provided

Zalando Sverige

Expiration Date

Until further notice

Requirements

Degree in Computer Science, Information Technology, Business Informatics, or a related field
3+ years of experience in Salesforce administration, configuration, and user support
Relevant certifications (e.g., Salesforce Administrator and/or Developer)
Proven track record of training cross-functional teams
Strong communication skills to explain system logic to non-technical sales representatives
Strong data acumen and holistic thinking
Stay updated on Salesforce releases and industry best practices

Job Responsibility

Collaborate with cross-functional stakeholders to gather business requirements
Assess end-to-end impact of new Salesforce fields
Drive innovation by introducing new user-friendly Salesforce functionalities
Translate business rules into effective Salesforce configurations
Oversee data management practices
Act as primary liaison between ZMS commercial units and central Group Salesforce technical teams
Develop and conduct engaging training sessions
Create comprehensive documentation
Provide ongoing daily support
Create and maintain operational dashboards and list views

What we offer

27 days of holiday a year to start for full-time employees (+1/year until 30)
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week
Work from abroad for up to 30 working days a year
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando
30% off Lounge by Zalando
Discounts from external partners
Relocation assistance available (subject to prior agreement)
Family services including counseling and support

Fulltime

Senior CRM Process Owner

The Business Processes & Tooling Team is part of the newly formed Business Steer...

Location

Germany , Berlin

Salary:

Not provided

Zalando Lounge

Expiration Date

Until further notice

Requirements

Degree in Computer Science, Information Technology, Business Informatics, or a related field
3+ years of experience in Salesforce administration, configuration, and user support, ideally in a fast-paced commercial or media environment
Relevant certifications (e.g., Salesforce Administrator and/or Developer)
Proven track record of training cross-functional teams and strong communication skills
Strong data acumen and holistic thinking
Stay updated on Salesforce releases and industry best practices

Job Responsibility

Collaborate with cross-functional stakeholders to gather business requirements, assessing their end-to-end impact before translating them into clear user stories and solution designs
Drive innovation by introducing new, user-friendly Salesforce functionalities designed to pull early-stage pipeline tracking out of offline spreadsheets and into the system
Translate business rules into effective Salesforce configurations (e.g., validation rules, page layouts) and oversee data management practices to ensure data integrity and compliance
Act as the primary liaison between ZMS commercial units and central Group Salesforce technical teams, writing precise execution tickets and testing implementations
Develop and conduct engaging training sessions for cross-functional end-users and create comprehensive documentation
Provide ongoing daily support, troubleshooting user inquiries, and create operational dashboards and list views within Salesforce

What we offer

27 days of holiday a year to start for full-time employees (and +1/year until 30)
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week
Work from abroad for up to 30 working days a year
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Wellhub, formerly Gympass)
Mental health support and coaching available

Fulltime

Senior Administrator

Senior Administrator – Oxford. An award-winning, national multidisciplinary cons...

Location

United Kingdom , Faringdon, Oxfordshire

Salary:

28000.00 - 35000.00 GBP / Year

Brandon James

Expiration Date

Until further notice

Requirements

GCSE Math and English Grade C+ (preferred)
Previous construction experience
Proficient in Microsoft Office (Outlook, Excel, Word, Powerpoint)
Extremely organised
Timekeeping abilities

Job Responsibility

Provide high-quality administrative support including photocopying, scanning, filing, stationery and supply ordering, and travel arrangements
Prepare, format and check documentation using Microsoft Office, ensuring brand, client and framework compliance
Arrange and coordinate meetings, prepare agendas and minutes, track actions, and manage conference room bookings and refreshments
Manage Outlook calendars, including site access arrangements
Maintain accurate records in line with retention policies, supporting vetting, supply chain processes, audits, invoices, purchase orders, timesheets, expenses and database updates
Support reception duties, including answering calls, managing mailboxes and handling post
Maintain and update the CRM, ensuring accurate client data and compiling marketing contact lists
Support client engagement through organising campaigns, networking and events
Contribute to marketing content including blogs, project profiles, CVs, social media and other promotional materials
Actively participate in team meetings, training and continuous improvement initiatives

What we offer

Flexible working arrangements, including remote working options
25 days annual leave plus bank holidays, with additional leave over the festive period
Competitive salary with regular market benchmarking and reviews
Employer pension contribution
Health cash plan
Support for professional memberships and ongoing training
Structured development, mentoring and internal coaching
Family-friendly employment policies
Cycle to Work scheme
On-site parking at regional offices

Fulltime

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Senior CRM Administrator

Job Description

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