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Microsoft Corporation Logo Microsoft Corporation · IT - Administration

Senior Critical Environment Technician

United States, Atlanta 33.46 - 55.67 USD / Hour · Job Posted April 03, 2026
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Job Description

As a Senior Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will help to maintain the critical infrastructure that keeps our datacenters up and running. This could be anything from performing basic monitoring and inspection, performing various types of maintenance, participating in equipment troubleshooting, enforcing all safety and security requirements, and developing methods of operating procedures (MOPs) and standard operating procedures (SOPs).

Job Responsibility

  • Understands, follows, and ensures safety and security requirements
  • Processes method statement of work (MSOW) documents
  • Performs various types of maintenance (e.g., planned, predictive, corrective) and repairs for multiple disciplines and multiple equipment types
  • Acts as a subject matter expert, performing troubleshooting independently for multiple equipment, systems, subsystems, and component types
  • Provides necessary escort to third-party contractors, sub-contractors, vendors, and service providers on site
  • Safety and quickly responds to and leads an onsite incident response team for all abnormal conditions that impact operations
  • Serves as an expert in the inspection and supervision of critical environment-related facility equipment
  • Utilizes internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work
  • Works on complex, advanced tasks (e.g., stabilization, resolution, recovery) independently

Requirements

  • High School Diploma, GED, or equivalent
  • 3+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience
  • 1+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • Ability to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Nice to have

  • Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 4+ years mission-critical services experience
  • OR High School Diploma, GED, or equivalent AND 5+ years mission critical services experience
  • 3 + year(s) experience with knowledge and understanding of the critical electrical and mechanical systems of a facility (e.g. generators, Uninterruptable Power Supply [UPS] systems, static transfer systems, chillers, air handlers, controls) their interdependencies, and how they perform to support critical IT load
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