This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As a Senior Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This could be anything from coordinating with supplier/vendors, working closely with Management to address operational, risk and safety situations, mentoring other CE Technicians, having a hands-on understanding on how critical environment equipment works, performing various types of maintenance, responding to onsite incidents while coordinating with other critical facilities professionals, and using telemetry and other platforms to monitor equipment performance and operations.
Job Responsibility
Understands, follows, and ensures safety and security requirements
Processes method statement of work (MSOW) documents
Performs inspections of equipment in a facility
Participates in testing and commissioning activities
Prepares and submits highly complex reports
Develops methods of operating procedure (MOPs), standard operating procedures (SOPs), and/or digital methods of operating procedures (DMOPs)
Performs various types of maintenance and repairs for multiple disciplines and multiple equipment types
Acts as a subject matter expert, performing troubleshooting independently
Provides necessary escort to third-party contractors, sub-contractors, vendors, and service providers
Serves as an expert in the inspection and supervision of critical environment-related facility equipment
Responds to and leads an onsite incident response team
Works on complex, advanced tasks
Utilizes internal computerized maintenance management system (CMMS) to track all equipment assets
Requirements
High School Diploma, GED, or equivalent
3+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience
1+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Must pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Nice to have
Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 4+ years mission-critical services experience
3 + year(s) experience with knowledge and understanding of the critical electrical and mechanical systems of a facility (e.g. generators, Uninterruptable Power Supply [UPS] systems, static transfer systems, chillers, air handlers, controls) their interdependencies, and how they perform to support critical IT load