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As a Senior Critical Environment Technician (CET) - Mechanical SME in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will help to maintain the critical infrastructure that keeps our datacenters up and running. This could be anything from performing basic monitoring and inspection, performing various types of maintenance, participating in equipment troubleshooting, enforcing all safety and security requirements, and developing methods of operating procedures (MOPs) and standard operating procedures (SOPs).
Job Responsibility:
Understands, follows, and ensures safety and security requirements
Processes method statement of work (MSOW) documents
Coordinates activities and associated schedules with contractors
Performs inspections of equipment in a facility
Performs various types of maintenance (e.g., planned, predictive, corrective) and repairs for multiple disciplines and multiple equipment types
Acts as a subject matter expert, performing troubleshooting independently for multiple equipment, systems, subsystems, and component types
Provides necessary escort to third-party contractors, sub-contractors, vendors, and service providers on site
Serves as an expert in the inspection and supervision of critical environment-related facility equipment
Safety and quickly responds to and leads an onsite incident response team for all abnormal conditions that impact operations
Works on complex, advanced tasks (e.g., stabilization, resolution, recovery) independently
Utilizes internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work
Requirements:
High School Diploma, GED, or equivalent
3+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience
1+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field
Ability to meet Microsoft, customer and/or government security screening requirements
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Nice to have:
Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 4+ years mission-critical services experience
3 + year(s) experience with knowledge and understanding of the critical electrical and mechanical systems of a facility
Experience leading mechanical infrastructure programs (cooling plants, CRAHs/CRACs, pumps, heat rejection systems, Generators) in data center or critical facilities
Ability to manage interdependencies between mechanical systems, controls, and electrical systems during projects and live operations
Proven experience driving preventative maintenance, retrofit, or capacity expansion programs with clear milestones and deliverables
Strong documentation, risk management, and stakeholder communication skills across cross-functional teams