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Microsoft Corporation Logo Microsoft Corporation · IT - Administration

Senior Critical Environment Technician - Mechanical SME

United States, Phoenix 33.46 - 55.67 USD / Hour · Job Posted March 04, 2026
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Job Description

As a Senior Critical Environment Technician (CET) - Mechanical SME in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will help to maintain the critical infrastructure that keeps our datacenters up and running. This could be anything from performing basic monitoring and inspection, performing various types of maintenance, participating in equipment troubleshooting, enforcing all safety and security requirements, and developing methods of operating procedures (MOPs) and standard operating procedures (SOPs).

Job Responsibility

  • Understands, follows, and ensures safety and security requirements
  • Processes method statement of work (MSOW) documents
  • Coordinates activities and associated schedules with contractors
  • Performs inspections of equipment in a facility
  • Performs various types of maintenance (e.g., planned, predictive, corrective) and repairs for multiple disciplines and multiple equipment types
  • Acts as a subject matter expert, performing troubleshooting independently for multiple equipment, systems, subsystems, and component types
  • Provides necessary escort to third-party contractors, sub-contractors, vendors, and service providers on site
  • Serves as an expert in the inspection and supervision of critical environment-related facility equipment
  • Safety and quickly responds to and leads an onsite incident response team for all abnormal conditions that impact operations
  • Works on complex, advanced tasks (e.g., stabilization, resolution, recovery) independently
  • Utilizes internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work

Requirements

  • High School Diploma, GED, or equivalent
  • 3+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience
  • 1+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Nice to have

  • Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 4+ years mission-critical services experience
  • 3 + year(s) experience with knowledge and understanding of the critical electrical and mechanical systems of a facility
  • Experience leading mechanical infrastructure programs (cooling plants, CRAHs/CRACs, pumps, heat rejection systems, Generators) in data center or critical facilities
  • Ability to manage interdependencies between mechanical systems, controls, and electrical systems during projects and live operations
  • Proven experience driving preventative maintenance, retrofit, or capacity expansion programs with clear milestones and deliverables
  • Strong documentation, risk management, and stakeholder communication skills across cross-functional teams
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