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Microsoft Corporation Logo Microsoft Corporation · IT - Administration

Senior Critical Environment Technician- Electrical SME

United States, Phoenix 33.46 - 55.67 USD / Hour · Job Posted March 04, 2026
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Job Description

As a Senior Critical Environment Technician (CET) - Electrical SME in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This could be anything from coordinating with supplier/vendors, working closely with Management to address operational, risk and safety situations, mentoring other CE Technicians, having a hands-on understanding on how critical environment equipment works, performing various types of maintenance, responding to onsite incidents while coordinating with other critical facilities professionals, and using telemetry and other platforms to monitor equipment performance and operations.

Job Responsibility

  • Understands, follows, and ensures safety and security requirements
  • Processes method statement of work (MSOW) documents
  • Coordinates activities and associated schedules with contractors
  • Performs inspections of equipment in a facility
  • Participates in testing and commissioning activities
  • Advises engineer partners or project management colleagues on project scope process or execution methodology
  • Presents for review and approval MSOW in their area of responsibility
  • Prepares and submits highly complex reports as assigned
  • Develops methods of operating procedure (MOPs), standard operating procedures (SOPs), and/or digital methods of operating procedures (DMOPs) for highly complex and/or interdependent equipment and disciplines
  • Performs various types of maintenance (e.g., planned, predictive, corrective) and repairs for multiple disciplines and multiple equipment types of increasing complexity with no supervision, while serving as a subject matter expert for one discipline
  • Acts as a subject matter expert, performing troubleshooting independently for multiple equipment, systems, subsystems, and component types
  • Provides necessary escort to third-party contractors, sub-contractors, vendors, and service providers on site based on all procedure levels of risk (LOR)
  • Serves as an expert in the inspection and supervision of critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds for unsafe or abnormal conditions
  • Safety and quickly responds to and leads an onsite incident response team for all abnormal conditions that impact operations, and coordinates with other critical facilities professionals to perform corrective repairs, without supervision
  • Works on complex, advanced tasks (e.g., stabilization, resolution, recovery) independently
  • Utilizes internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work

Requirements

  • High School Diploma, GED, or equivalent
  • 3+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience
  • 1+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
  • Ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays
  • Ability to travel up to 25% of the time

Nice to have

  • High School Diploma, GED, or equivalent and 5+ years mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 4+ years mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)OR equivalent experience
  • Experience managing electrical infrastructure programs (UPS, generators, switchgear, PDUs, protection schemes) in mission-critical facilities
  • Demonstrated ability to plan, track, and execute electrical projects across lifecycle phases (design, install, commissioning, steady-state ops)
  • Strong coordination skills across engineering, vendors, AHJs, and operations teams to manage risk and schedule adherence
  • Familiarity with compliance, testing, and maintenance programs aligned with electrical safety and reliability standards
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