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Senior Critical Environment Operations

Brazil, Campinas · Job Posted March 04, 2026
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Job Description

As a Senior Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will help to maintain the critical infrastructure that keeps our datacenters up and running. This could be anything from performing basic monitoring and inspection, performing various types of maintenance, participating in equipment troubleshooting, enforcing all safety and security requirements, and developing methods of operating procedures (MOPs) and standard operating procedures (SOPs).

Job Responsibility

  • Understands, follows, and ensures safety and security requirements
  • Processes method statement of work (MSOW) documents
  • Coordinates activities and associated schedules with contractors
  • Performs inspections of equipment in a facility
  • Participates in testing and commissioning activities
  • Advises engineer partners or project management colleagues
  • Prepares and submits highly complex reports
  • Develops methods of operating procedure (MOPs), standard operating procedures (SOPs), and/or digital methods of operating procedures (DMOPs)
  • Performs various types of maintenance (e.g., planned, predictive, corrective) and repairs
  • Acts as a subject matter expert, performing troubleshooting independently
  • Provides necessary escort to third-party contractors, sub-contractors, vendors, and service providers on site
  • Serves as an expert in the inspection and supervision of critical environment-related facility equipment
  • Safety and quickly responds to and leads an onsite incident response team
  • Works on complex, advanced tasks (e.g., stabilization, resolution, recovery) independently
  • Utilizes internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests

Requirements

  • High School Diploma, GED, or equivalent
  • 1+ year(s) mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience
  • Ability to speak, write and understand fluent English
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • Microsoft Cloud Background Check

Nice to have

  • 3+ years mission critical services work/applied learning experience
  • 1+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field
  • Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 4+ years mission-critical services experience OR High School Diploma, GED, or equivalent AND 5+ years mission critical services experience

What we offer

Training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications

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