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The Senior Crew Travel Manager is responsible for overseeing the efficient and cost-effective travel arrangements for crew across the five TUI Airlines, ensuring compliance with company policies, legal requirements, and operational demands. The role ensures seamless coordination of travel logistics to support the airline's operational reliability in addition to overseeing TUI Airline related business and leisure travel, while managing a dedicated team to deliver high-quality service at optimal cost of delivery.
Job Responsibility:
Develop and implement crew travel strategies that align with the airline's operational and financial objectives
Steer the Hotel Procurement Team Lead to negotiate favorable contracts with travel vendors
Manage the crew travel budget ensuring cost-effective solutions without compromising service quality
Ensure robust processes for all crew travel bookings including flights, accommodation, and transport
Manage travel-related issues promptly to minimise disruption to operations
Monitor and report key performance indicators (KPIs) related to crew travel efficiency, cost, and satisfaction
Act as SME and primary point of contact for all crew travel related queries
Collaborate with Manpower Demand and Centralized Training Planning teams
Responsible for all crew travel delivery in the operational 72hrs window
Requirements:
Strong analytical mindset to monitor and optimize travel costs
Significant experience in travel management with proven ability in a managerial or supervisory role
Proficiency in English (written and spoken) essential
Knowledge of additional languages relevant to the airline's network (e.g German, French, Dutch or Spanish) is an advantage
Proven track record in managing supplier relationships, negotiating contracts, and monitoring service levels
Exceptional verbal and written communication skills
International travel will be required due to co-located team
Previous experience working with unions & workers councils would be advantageous
Nice to have:
Knowledge of additional languages relevant to the airline's network (e.g German, French, Dutch or Spanish)
Previous experience working with unions & workers councils
What we offer:
Attractive remuneration
Generous travel benefits
Extensive health & well-being support
Dynamic working environment
Access to TUI Learning Hub
Opportunities to work on global projects and teams
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