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We are seeking an experienced and proactive Senior Credit Controller who is fluent in Italian to join a high-performing finance team. This role will take ownership of credit control activities across Italian-speaking regions, ensuring timely collection of receivables, maintaining strong client relationships, and supporting overall cash flow performance. This is a hybrid position, requiring 1 day per week on-site at Granta Park, with flexibility to work remotely for the remainder of the week.
Job Responsibility:
Manage and reduce aged debt across Italian accounts
Build and maintain strong relationships with customers, acting as a key point of contact
Conduct regular ledger reviews and implement effective collection strategies
Resolve invoice disputes efficiently in collaboration with internal teams (Sales, Customer Service, Billing)
Monitor credit limits and assess customer creditworthiness
Prepare and present regular reporting on debtor performance and risk exposure
Support month-end processes, including reconciliations and bad debt provisioning
Mentor junior team members and contribute to process improvements
Requirements:
Proven experience in a senior credit control or accounts receivable role
Fluent in Italian and English (written and spoken)
Strong understanding of credit risk management and collections processes
Excellent communication and negotiation skills
High attention to detail with strong analytical capability
Experience working in an international or multi-currency environment
Proficiency in ERP systems and Microsoft Excel
Nice to have:
Experience within biotech, pharmaceutical, or life sciences sectors
Familiarity with SAP or similar finance systems
Previous experience mentoring or supervising team members
What we offer:
Performance-related bonus
Hybrid working (1 day per week in Granta Park)
Generous holiday allowance and benefits package
Opportunity to work within a globally recognised biotech organisation
Collaborative and forward-thinking working environment