Senior Credit Controller

• Process and allocate monies received from remittances
• Monitor and manage complex customer accounts to ensure timely payment and swift resolution of billing queries
• Maintain accurate records of customer interactions and transactions
• Liaise with the Sales and Operational teams to address customer inquiries and disputes
• Report on aged debt and providing regular updates to management
• Identify and escalate any potential credit risks to management
• Organize and maintain shared email inboxes
• Working closely with Credit Control manager to review and improve team processes
• Involvement in the development and execution of test scenarios for finance systems
• Ownership of audit requests
• Take ownership of shortage and price claims, managing the end to end process and working with Credit Control, Sales & Ops to ensure timely resolution, reporting back to key stakeholders on progress
• Provide support to the team, first POC for queries/support

• Proven experience in a credit control or finance role
• Excellent communication and interpersonal skills
• Strong numerical and analytical abilities
• Proficient in Microsoft Office, particularly Excel
• experience with accounting software is a plus
• A can-do attitude, with a strong team working ethic

experience with accounting software

• competitive health insurance
• retirement plans
• paid time off
• employee stock purchase options
• wellness programs
• SharkNinja product discounts