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Senior Credit Controller

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SharkNinja

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Location:
United Kingdom , Leeds

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As we grow our Leeds finance team we're looking for a Senior Credit Control position to join a team of 3 credit controllers, reporting to the Credit Manager EMEA. Responsible for managing complex customer accounts, ensuring timely debt recovery, and maintaining the accuracy of financial records. The role goes beyond day-to-day credit control, requiring strong stakeholder engagement across Sales, Operations, and Finance, as well as a proactive approach to identifying and mitigating credit risk

Job Responsibility:

  • Process and allocate monies received from remittances
  • Monitor and manage complex customer accounts to ensure timely payment and swift resolution of billing queries
  • Maintain accurate records of customer interactions and transactions
  • Liaise with the Sales and Operational teams to address customer inquiries and disputes
  • Report on aged debt and providing regular updates to management
  • Identify and escalate any potential credit risks to management
  • Organize and maintain shared email inboxes
  • Working closely with Credit Control manager to review and improve team processes
  • Involvement in the development and execution of test scenarios for finance systems
  • Ownership of audit requests
  • Take ownership of shortage and price claims, managing the end to end process and working with Credit Control, Sales & Ops to ensure timely resolution, reporting back to key stakeholders on progress
  • Provide support to the team, first POC for queries/support

Requirements:

  • Proven experience in a credit control or finance role
  • Excellent communication and interpersonal skills
  • Strong numerical and analytical abilities
  • Proficient in Microsoft Office, particularly Excel
  • experience with accounting software is a plus
  • A can-do attitude, with a strong team working ethic

Nice to have:

experience with accounting software

What we offer:
  • competitive health insurance
  • retirement plans
  • paid time off
  • employee stock purchase options
  • wellness programs
  • SharkNinja product discounts

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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