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Senior Credit Control Manager

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360 Resourcing Solutions

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Location:
United Kingdom , Manchester

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Category:
Finance

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

We’re looking for an experienced Credit Control Manager to lead our credit control function, overseeing a portfolio of c.1,000 client accounts. You’ll manage three Team Leaders, leading a team of around 20 people, and play a key strategic role within finance. Reporting to the Head of Credit Control, you’ll help shape cash collection, credit risk, and team performance at scale.

Job Responsibility:

  • Lead and develop three Team Leaders who manage a team of 22, ensuring consistent performance across the credit control function
  • Oversee credit control activity across a high-volume, high-value client portfolio, ensuring timely collections
  • Manage a diverse debt book using appropriate strategies based on risk, value, and client relationships
  • Review and manage credit limits and policies in line with business risk appetite
  • Drive cash collection strategy and DSO reduction, setting targets and tracking progress
  • Produce clear KPI and performance reporting for the Head of Credit Control
  • Build strong relationships with sales, account management, and client finance teams
  • Identify and implement process and automation improvements to increase efficiency
  • Manage credit risk and bad debt provisions through regular portfolio reviews
  • Support the development of scalable credit control policies and best practice
  • Set expectations for PDPs, appraisals, and regular 1:1s, with at least two formal reviews per year
  • Coach and support individual and team performance to maximise productivity
  • Promote a customer-focused culture with clear accountability
  • Keep teams informed through regular communication on performance and priorities
  • Act as an ambassador for our values, creating a positive and supportive team environment
  • Champion wellbeing and healthy work–life balance

Requirements:

  • 5+ years’ experience in credit control or accounts receivable management
  • Proven experience managing people managers
  • Strong background managing high-volume, high-value portfolios
  • Working knowledge of ERP and accounting systems (e.g. SAP, Oracle, Sage, NetSuite)
  • Strong analytical, communication, and stakeholder management skills
  • Proactive, solution-focused mindset with confidence to influence
What we offer:
  • Refer a friend for £1000 bonus which is unlimited
  • Generous holiday entitlement
  • Day off for your birthday
  • Staff Awards
  • Hotel and airline discounts
  • Employee Assistance Programme

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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