CrawlJobs Logo

Senior Credit and Collections Analyst

https://www.roberthalf.com Logo

Robert Half

Location Icon

Location:
United States , Bergen County, NJ

Category Icon
Category:

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

Not provided

Job Description:

Are you an experienced Credit & Collections professional looking for a dynamic role in an international, employee-friendly environment? Our global company in Bergen County is seeking a Senior Credit and Collections Analyst to take the lead in managing accounts receivable processes, ensuring financial stability, and driving business success.

Job Responsibility:

  • Lead the collection of past-due accounts across multiple locations, ensuring timely resolution
  • Review and release sales orders on credit hold while assessing customer creditworthiness
  • Conduct detailed A/R aging analysis and assist in evaluating bad debt accounts
  • Review wire payments and accurately apply them to customer accounts
  • Assist in determining and assigning payment terms for all service centers
  • Prepare and present monthly A/R reports to management
  • Collaborate closely with A/R teams, inside sales representatives, and customers to resolve payment discrepancies and disputes
  • Identify process improvements to enhance efficiency in credit and collections operations
  • Handle administrative tasks and contribute to special projects as needed

Requirements:

  • 5+ years of Credit/Collections experience in a corporate or accounting environment
  • Bachelor’s Degree in Accounting, Finance, or a related field preferred
  • Strong SAP knowledge is highly desirable
  • Advanced Excel proficiency (pivot tables, VLOOKUPs, data analysis) preferred
  • Excellent analytical, communication, and negotiation skills
  • Ability to thrive in a fast-paced, team-oriented environment

Nice to have:

  • Strong SAP knowledge
  • Advanced Excel proficiency (pivot tables, VLOOKUPs, data analysis)
What we offer:
  • Work with a globally recognized company that values its employees
  • Opportunity for career growth and professional development
  • A collaborative, supportive workplace culture with excellent benefits
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 25, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Credit and Collections Analyst

Senior Collections Analyst

As a Sr. Collections Analyst you will be responsible for high volume contact wit...
Location
Location
United States , Denver
Salary
Salary:
92000.00 - 108000.00 USD / Year
https://checkr.com Logo
Checkr
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of collection experience
  • Sense of urgency in collections, prioritization and delivery
  • Excellent negotiation skills, ability to gain trust and confidence with customers, leadership and peers
  • Proven history of successful dispute reconciliation/troubleshooting
  • Effectively able to manage workload to a deadline
  • Ability to identify root cause issues, offer possible solutions and/or next course of action
  • Collaborative, positive, team player with commitment to outstanding customer service with external and internal stakeholders
  • Experience working in a fast-paced, high volume, high growth atmosphere
  • Experience with Oracle, JIRA and Tesorio a plus
  • Strong problem-solving skills
Job Responsibility
Job Responsibility
  • Own and manages customer past due accounts in the US & Canada
  • Provides timely resolution of past due and disputed items with customers to ensure continued relationship
  • Collaborate with customers, sales, customer success, revenue and billing operations to resolve various issues
  • Analyze information and communicate with manager and team as needed to determine next steps
  • Manage the refund, agency and write off process for assigned set of customers and see through completion
  • Reconcile customer accounts
  • Maintain detailed record of interactions with customers including follow up and next steps
  • Identify resolution of larger scale issues with are negatively impacting customer experience
  • Other projects/duties as assigned
  • Process and review credit reports
What we offer
What we offer
  • A fast-paced and collaborative environment where we leverage the latest technology
  • Hands-on coaching and professional development
  • Competitive compensation and opportunity for advancement
  • 100% medical, dental, and vision coverage
  • Unlimited PTO policy
  • Gym membership & transportation reimbursements
  • Fulltime
Read More
Arrow Right

Credit Risk Senior Analyst

The Credit Risk Senior Analyst is a seasoned professional role. Applies in-depth...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-8 years previous experience in Forecasting / Fraud / Risk Management
  • Advanced quantitative and analytic skills required
  • Proficient in Excel, Microsoft Word, PowerPoint
  • Excellent communication skills, both oral and written
  • Bachelor's/University degree or equivalent experience
Job Responsibility
Job Responsibility
  • Oversees the monthly Loss Forecasting aspects of the group
  • Liaises with the Finance, Collections & Risk Policy team with respect to Loss Forecasting
  • Oversees analysis of Forecasting in Citi Corp with respect to Forbearance performance and reporting, and Recoveries performance and reporting
  • Analyzes fraud portfolio performance at a granular level
  • Develops detailed diagnostics on Fraud behavior, shifts in that behavior, assess its impact on portfolio performance, and support the forecasting process
  • Assists in the production all presentations to the Citigroup CFO, Citi Cards CEO, Citi Cards Risk Head, Global Consumer Credit Risk Officer & Regulators, as well as various ad hoc requests
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
What we offer
What we offer
  • Programs and services for physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
  • Generous paid time off packages
  • Fulltime
Read More
Arrow Right

Credit Risk Senior Analyst

The Credit Risk Senior Analyst role involves oversight of loss forecasting, gran...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-8 years previous experience in Forecasting / Fraud / Risk Management
  • Advanced quantitative and analytic skills required
  • Proficient in Excel, Microsoft Word, PowerPoint
  • Excellent communication skills, both oral and written
  • Bachelor's/University degree or equivalent experience
Job Responsibility
Job Responsibility
  • Oversees the monthly Loss Forecasting aspects of the group
  • Liaises with the Finance, Collections & Risk Policy team with respect to Loss Forecasting
  • Oversees analysis of Forecasting in Citi Corp with respect to Forbearance performance and reporting, and Recoveries performance and reporting
  • Analyzes fraud portfolio performance at a granular level
  • Develops detailed diagnostics on Fraud behavior, shifts in that behavior, assess its impact on portfolio performance, and support the forecasting process
  • Assists in the production all presentations to the Citigroup CFO, Citi Cards CEO, Citi Cards Risk Head, Global Consumer Credit Risk Officer & Regulators, as well as various ad hoc requests
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
What we offer
What we offer
  • Access to telehealth options, health advocates, confidential counseling
  • Generous paid time off packages
  • Programs and services for physical and mental well-being
  • Fulltime
Read More
Arrow Right

Credit Risk Senior Analyst

The Credit Risk Senior Analyst is a seasoned professional role requiring in-dept...
Location
Location
Hungary , Budapest
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years previous experience in Forecasting / Fraud / Risk Management
  • Advanced quantitative and analytic skills required
  • Proficient in Excel, Microsoft Word, PowerPoint
  • Excellent communication skills, both oral and written
Job Responsibility
Job Responsibility
  • Oversees the monthly Loss Forecasting aspects of the group
  • Liaises with the Finance, Collections & Risk Policy team with respect to Loss Forecasting
  • Oversees analysis of Forecasting in Citi Corp with respect to Forbearance performance and reporting, and Recoveries performance and reporting
  • Analyzes fraud portfolio performance at a granular level
  • Develops detailed diagnostics on Fraud behavior, shifts in that behavior, assess its impact on portfolio performance, and support the forecasting process
  • Assists in the production of all presentations to the Citigroup CFO, Citi Cards CEO, Citi Cards Risk Head, Global Consumer Credit Risk Officer & Regulators, as well as various ad hoc requests
  • Appropriately assess risk when business decisions are made
  • Fulltime
Read More
Arrow Right

Senior Credit Portfolio Risk Manager

Senior management-level position leading credit risk function for unsecured lend...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in a quantitative field such as Finance, Economics, Statistics, Mathematics, Engineering, or Computer Science
  • Master's degree or MBA preferred
  • Minimum of 8-10 years of experience in credit risk management within the financial services industry
  • Significant focus on unsecured lending
  • Proven experience in a leadership or team management role
  • Extensive experience in developing, testing, optimizing, and implementing credit strategies
  • Advanced proficiency in statistical modeling, predictive analytics, machine learning techniques, and quantitative methods for credit risk
  • Strong understanding of data warehousing, SQL, and experience with large datasets
  • Deep understanding of credit lifecycle management (origination, account management, collections), PD/LGD/EAD modeling, stress testing, and regulatory requirements
  • Expertise in analytical tools such as SAS, R, Python, SQL, and data visualization tools
Job Responsibility
Job Responsibility
  • Develop, implement, and continually refine credit risk strategies for unsecured lending products
  • Utilize advanced risk analytics and loss forecasting techniques to identify emerging trends and assess portfolio performance
  • Monitor key financial drivers and portfolio metrics to inform decision-making
  • Collaborate with product, marketing, finance, and operations teams to align risk strategies with business objectives
  • Lead the development, validation, and implementation of predictive credit risk models, scorecards, and decision engines
  • Oversee data management practices for credit risk
  • Lead, mentor, and develop a team of risk analysts and specialists
  • Build and maintain strong relationships with internal stakeholders across various departments
  • Lead the end-to-end process of developing new credit strategies
  • Design and execute champion/challenger tests and other experimental designs
What we offer
What we offer
  • Extensive on-the-job training and exposure to senior leaders
  • Traditional learning opportunities
  • Chance to give back and make a positive impact through volunteerism
  • Resources to meet unique needs
  • Empowerment to make healthy decisions
  • Support for managing financial well-being and planning for future
  • Fulltime
Read More
Arrow Right

Client Onboarding Senior Analyst

Assistant Vice President, Client Onboarding Senior Analyst role at Citi's Wealth...
Location
Location
Hong Kong , Kowloon
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4 to 5 years of relevant experience in Client Onboarding operations and Project Management
  • Proficient in Microsoft Excel and skilled in data analysis
  • Excel Macro/VBA skill is highly recommended
  • Strong interpersonal communication skills
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Demonstrates superior Project management skill and analytical skills
  • Ability to multi-task and handle various on-going deliverables concurrently
  • Ability to achieve business objectives without compromising on controls and risk parameters established
  • Able to strive under pressure and covert opportunity from risk
  • Open to working staggered hour/shift/over weekend and on public holidays
Job Responsibility
Job Responsibility
  • Responsible for Private Bank Client onboarding operations related activities covering Account opening, Account maintenance and Credit related documentation review
  • Responsible to lead multiple Private Bank Client onboarding related projects to drive digitization and automation initiatives through cutting-edge technologies
  • Responsible to support the planning and implementation of projects by performing data collection and analysis
  • Identify opportunities to eliminate process gaps that causes data quality issues and establish a robust process to ensure data accuracy
  • Evaluate and determine new requirements/process changes through impact analysis to ensure a sustainable and long term process workflow
  • Create and maintain project documentation, including project plan, status, meeting minutes etc
  • Ability to perform change management including liaise with multiple stakeholders across regions, document changes, perform reviews and identify process improvements, system enhancements, provides training, stakeholder updates
  • Ensure close monitoring of project deliverables in order to meet the overall timelines and deliver results
  • Participate in UAT testing for system related enhancement and ensure smooth production implementation
  • Drive data remediation exercises to enhance system data quality for accurate and timely regulatory reporting
What we offer
What we offer
  • Access to telehealth options, health advocates, confidential counseling
  • Expanded Paid Parental Leave Policy
  • Programs to help employees balance their work and life, including generous paid time off packages
  • Resources and tools to volunteer in the communities
  • Access to an array of learning and development resources
  • Programs and services for physical and mental well-being
  • Empowerment to manage financial well-being and help plan for the future
  • Fulltime
Read More
Arrow Right

Summer Analyst

The Summer Analyst program is a 10-week internship that takes place in Amsterdam...
Location
Location
Netherlands , Amsterdam
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You are due to be graduating in 2027
  • on course to achieve a 6.5 or equivalent at undergraduate level in any degree
  • you have an interest in business
  • you are fluent in English and Dutch
Job Responsibility
Job Responsibility
  • Offering support in credit approvals (for new-to-bank and existing clients), utilizing official/internal databases
  • analyzing financial data using financial models including company valuations, discounted cash flow analysis, financing, comparative, and pro-forma analyses
  • collecting and analyzing company information to assist transactions, including conducting industry research, revising, and organizing financial data
  • working with relationship managers to determine credit and cash management products to be offered to clients
  • working with product, risk management and other partners
  • creating pitch books, prospect memos and external/internal client related decks
  • managing existing base of key client relationships for transaction level support for senior relationship managers
  • solving client instructions/deficiencies and coordinate trainings (ex. CitiDirect, FX Pulse, etc.) via engagement of all Citi partners
  • working on customer due diligence / KYC for new-to-bank clients as well as existing client base
  • handling documentation related to client on-boarding within the commercial bank
What we offer
What we offer
  • 10-week summer program with induction
  • opportunity for full-time analyst role post-internship
  • training and career development opportunities
  • working in a global organization
  • Fulltime
Read More
Arrow Right
New

Senior Manager, Collections & Credit (Accounts Receivable)

We are seeking a Senior Manager of Collections & Credit to lead and optimize acc...
Location
Location
United States , Greensboro
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of progressive experience in Accounts Receivable, Collections, or Credit
  • Prior leadership experience managing teams in an AR or collections environment
  • Strong process orientation with a focus on efficiency and continuous improvement
  • Advanced Excel skills and experience working within ERP systems (e.g., SAP, Oracle, JD Edwards, or similar)
  • Ability to work both strategically and tactically, with a willingness to be hands-on when needed
  • Strong communication and problem-solving skills
  • Bachelor’s degree preferred but not required with relevant experience
Job Responsibility
Job Responsibility
  • Lead and develop a team of AR professionals, including analysts and clerks, through coaching, performance management, and regular 1:1s
  • Oversee collections and credit operations, ensuring timely resolution of past due accounts and deductions
  • Drive process improvements and efficiencies across AR workflows while maintaining operational consistency
  • Analyze and resolve billing discrepancies, invoice issues, and customer disputes
  • Monitor key performance metrics related to collections, aging, and cash flow
  • Partner cross-functionally with finance, sales, and customer service teams to improve processes and outcomes
  • Utilize ERP systems and reporting tools to manage data, track performance, and support decision-making
  • Maintain accurate documentation and adherence to internal controls and policies
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Free online training
  • Company-sponsored events and recognition initiatives
  • Generous holiday schedule and seasonal perks
  • Fulltime
Read More
Arrow Right