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Senior Credit Analyst Reports to Credit Manager. Job Function: Support the Credit Manager with the development and implementation of processes and controls related to Customer Credit Approval, Collections and Accounts Receivable for the Company. The positions scope will include assisting with staff development, systems implementation, shared collection services & controls, and process improvement.
Job Responsibility:
Support the Credit Manager with the development and implementation of processes and controls related to Customer Credit Approval, Collections and Accounts Receivable for the Company
Collection of Customer Receivables
Collect Past Due invoices within your assigned collection portfolio
Create strong relationships with key Customers
Create strong collaborative relationships with Regional Sales Managers
Collaborate & communicate collection concerns with Customer Care and Sales VP’s
Analyze, recommend, and improve Credit/Collections Systems (GETPAID, Qlik View)
Review and update Credit Department Policies, Controls and Procedures
Actively pursue professional education to enhance your business knowledge and skills required to maintain career growth
Take a lead role in the implementation of new ERP Solution (Infor M3)
Perform formal customer credit limit analysis and reviews on an annual basis or as needed
Review all staff New Account requests and existing Credit Limit updates prior to presenting to Credit Manager
Identify and escalate any negative customer activity with Credit Manager and Sales Mgmt
Manage Dispute Portfolio
Work with team to ensure disputes are moving towards resolution
Drive resolution and reporting
Escalate all open billing issues with Sales Managers and Customer Care
Requirements:
Bachelors (Business, Finance, Accounting)
Bilingual (Spanish) preferred, but not required
Must demonstrate a strong knowledge and proficiency with the use of Microsoft Office
Demonstrate professional written and verbal communication skills
Must be energetic and demonstrate an ability and initiative to question processes with the goal of driving process improvement and solving problems
5-7 years’ experience in Credit & Collections. (Manufacturing / Construction Industry preferred)
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