Senior Creative Project Manager

• Own the full project lifecycle for the website redesign and launch—from initial briefing through delivery and post-launch support
• Act as the primary liaison between internal teams (varying disciplines and geographies) and client stakeholders, ensuring clear communication and expectation management
• Clearly communicate expectations to team and clients, and manage fully lifecycle of the project (Brief, SOW, KO, Review, Delivery)
• Develop and maintain detailed project plans, timelines, budgets, and resource allocations in collaboration with capability leads
• Active budget and resource management, forecasting burn and team utilization. Escalating upcoming risks to Sr Leadership
• Utilizes project management and task management software such as: Trello, MS Project, Smartsheet, Asana, Jira, Workamajig
• Provide meticulous documentation of project status, financials, meeting notes, and action items
• Lead issue and risk mitigation. Escalation when necessary and owning the resolution
• Empathetic to the team while always pushing for on-time and on-budget deliverables
• Manage CMS re-platforming efforts, ensuring seamless integration with design and development workflows alongside the Product Owner and Development teams
• Coordinate with Creative teams, ensuring alignment with brand guidelines and user research insights
• Coordinate with Strategy team to oversee user/customer research, content strategy and future state planning
• Work with Product Owner to Drive QA/testing and launch readiness, including risk mitigation and contingency planning

• 5+ years of successfully managing creative projects of varying pace and scale
• Proven examples leading project teams in an agile environment
• Proven ability to lead cross-functional teams across strategy, creative, and technical disciplines
• Relationship-building and people skills, with an ability to develop strong and trustworthy relationships across multiple teams and with clients
• Excellent problem-solving skills and an ability to ability to make decisions quickly in an ambiguous environment
• Calm, organized approach to managing high-volume, fast-paced projects
• Proficiency in Microsoft Office, Keynote, and project management tools (Jira, Trello, Asana, Smartsheet)
• Strong presentation skills and excellent verbal and written communication skills
• Provided business summaries – project financials, forecast, tracking out of pocket expenses

Experience with Canadian automotive OEMs or related digital projects is a strong plus