Senior Creative Program Manager Job at EarnIn (Mountain View)

Senior Product Program Manager, Roadmap Planning & Program Management

The Roadmap Planning & Program Management team sits at the intersection of strat...

Location

United States , San Francisco

Salary:

208000.00 - 260000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

13+ years of experience in a combination of program management, product management, or business operations managing sophisticated software product programs from end to end in a creative-led, fast paced environment
Strong product and/or technology experience including product management or engineering (software preferred)
Demonstrated ability of shipping software products at global scale having overcome a variety of challenges
Critical thinking skills to develop bespoke program plans that are custom to the needs of the specific program
World-class verbal and written communication skills that can simplify complex topics
Exceptional influencing and presentation skills
Proven ability to build strong relationships and be a trusted agent for change with business leaders (up to the executive level)
Track record for successfully managing ambitious and operationally complex projects with cross-functional teams across product development, product marketing, design, marketing, and operations
Expertise in using program management tools such as Airtable, Asana, Jira, Smartsheets, etc.
Thrives in ambiguity in a fast-paced, hyper-growth organization

Job Responsibility

Partners with engineering, product marketing, design, community support, and other cross functional teams to deliver software product programs with the highest quality and on schedule
Understands dependencies across functions to optimize the overall system and deliver the highest quality offerings at scale
World-class communicator that can simplify the complex
Anticipates upcoming risks and issues and develops risk mitigation strategies proactively in a fast pace environment
Brings an experienced product mindset to tie strategy and execution together
Develops program plans that are unique to each initiative and require strategic thinking
Operates at a variety of altitudes by tailoring communication style and approach
Expert collaborator that is able to understand consumer, technology, and design
Goes beyond status reporting to drive issues to resolution
Understands best practices, drives improvements, and focuses on simplification

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

AirCover Senior Program Management & Planning Lead

The AirCover team is charged with ideating, building, launching, and managing th...

Location

United States

Salary:

188000.00 - 235000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

12+ years of experience in planning and program management
Experience with paid insurance offers offered online, preferred
PMP certification or similar, preferred
Demonstrated success independently managing and delivering large, complex projects with broad, cross-functional reach and influence
Expert in project management and planning tools such as Asana, AirTable, and Google Suite, and adept at designing and reengineering frameworks for project and program execution
Proactively develops and sustains effective relationships with diverse internal and external stakeholders, negotiating and influencing at all levels, including VP and executive audiences
Exceptional communicator, able to craft and deliver compelling narratives, persuade senior leaders, and generate buy-in for strategic initiatives
Confident leading meeting series with cross-functional partners
fosters inclusion, belonging, and talent development across teams
Familiarity with Google Suite & Keynote

Job Responsibility

Build and refine frameworks for program management and planning across AirCover
Reengineer existing project management processes to meet future needs
Develop project/program plans and readiness trackers for multiple, business-critical initiatives
Lead and manage ongoing planning activities for the AirCover business
Track the execution progress throughout all phases of the project lifecycle
Stand up and lead meeting series with cross-functional partners to track, drive, and complete work
Independently manage and deliver large, cross-functional projects of notable risk and complexity
Drive high-impact projects and contribute to the development of strategy through creative analysis and broad working experience
Identify root causes of complex problems, determine business priorities, and form groups to resolve issues swiftly

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Senior Program Manager

As a social enterprise, Goodwall works through public-private partnerships to un...

Location

Salary:

Not provided

Goodwall

Expiration Date

Until further notice

Requirements

10+ years of professional work experience in Programs Management either at a tech start-up, product company or in the development sector
In-depth knowledge of how to run a Program end-to-end in the form of best practice processes, planning and workflow management
Proficient in Notion, Slack and Google Workspaces
Entrepreneurial problem-solver with a data-driven growth mindset
A successful track record of owning workstreams and coordinating broad business efforts
Excited, motivated, and inspired by exceeding goals
A strong communicator who enjoys working with colleagues and cross-functional teams from diverse international backgrounds and work experiences
Comfortable working autonomously, with the ability to operate in a fast-paced, ever-changing environment which allows you to adapt and deliver results under pressure
Enjoys the multi-faceted dimensions of this role from Program design, creative ideation, technical aspects, to processes, to internal partnership development
Proactive and output driven, focusing on immediate results while contributing to the long term strategy of the team

Job Responsibility

Develop strong internal relationships, in a collaborative and cross-functional manner, with a focus on Partnerships and Product teams
Develop strong external relationships with Partners, understanding Goodwall’s value proposition and offering, whilst aligning them with user needs to continually grow the business and member base
Understand Partners’ priorities, needs and contributions and be able to translate them into work plans, priority listings and clear messaging when briefing
Lead, organize and coordinate Partner meetings and consultations
Lead and deliver best-in-class, high performing Programs that take output to the next level
Support the Partnerships team in the development and proposal stage of new partnerships
Contribute to the strategic design and evolution of programs by surfacing user insights, identifying partner opportunities, and supporting the iteration of program frameworks and impact models
Track Program performance and support in troubleshooting. Work closely with Data and Product to track KPIs, analyse trends, and translate program insights into actionable decisions and partner reports
Briefing and managing external Suppliers/in-market Partners/Resource as required
Demonstrate organisational excellence and a keen eye for detail at every level

What we offer

A mission you can be proud of and a meaningful fulfilling opportunity and responsibility to really impact the future of the next generation
To leverage cutting edge technology and work alongside globally leading organisations to achieve outside impact
Autonomy to manage your time and efforts to achieve our goals
A challenging, fast-moving environment working with an international team where change is constant and creativity is celebrated
A growth trajectory within the organisation with the potential to evolve as you acquire new skills, grow, influence and take on new responsibilities
Competitive compensation and a flexible work environment with a great team

Senior Program Manager - Customer Education

Join Airtable as a Senior Program Manager, Customer Education, and play a pivota...

Location

United States

Salary:

133000.00 - 191600.00 USD / Year

Airtable

Expiration Date

Until further notice

Requirements

5+ years of experience in content creation, curriculum development, and instructional design, preferably in the tech industry (SaaS and AI experience strongly preferred)
Proven expertise in developing both instructor-led and on-demand e-learning content, with proficiency in e-learning authoring tools, LMS platforms, and multimedia editing software
Strong technical proficiency with Airtable and AI-supported processes, including prompt engineering and building educational content for technical audiences
Excellent verbal and written communication skills, with the ability to convey complex technical concepts clearly and engage diverse audiences
Demonstrated ability to collaborate effectively with cross-functional teams and subject matter experts, and to present to executive stakeholders
Highly adaptable, able to thrive in a fast-paced environment and manage multiple projects simultaneously with a bias for action
Strong analytical skills, with experience using data to measure and improve program effectiveness and tie outcomes to business impact
Creative thinker and innovator, passionate about experimenting with new instructional approaches and technologies to enhance learning experiences

Job Responsibility

Design and develop engaging educational content on AI, including both tool-agnostic and Airtable-specific topics, for a variety of learning formats (self-paced courses, live trainings, workshops, and more)
Lead the end-to-end management and continuous improvement of our cohort-style bootcamp programs, iterating on curriculum and delivery to drive successful AI app deployment
Build and maintain a comprehensive catalog of self-paced, on-demand courses and certifications, supporting distinct learning journeys for different user personas
Standardize and automate operational workflows for scalable program delivery, including cross-functional collaboration and cohort management
Analyze program performance using leading and lagging indicators, and use data-driven insights to optimize educational impact
Collaborate closely with subject matter experts, product, and marketing teams to ensure content accuracy and alignment with business goals
Experiment with new instructional methods and technologies to create innovative, engaging learning experiences

What we offer

Benefits
Restricted stock units
Incentive compensation

Fulltime

Senior Program Manager, Emergency Management

As a Manager, People Resilience at Atlassian, you will play a vital role in fost...

Location

United States , San Francisco

Salary:

116100.00 - 186500.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

10+ years of relevant experience in emergency management, risk assessment, or business resilience
Bachelor’s degree or higher preferred
A collaborative, flexible, and self-motivated attitude with a passion for problem-solving
Strong communication skills and an inclusive approach to teamwork
A “Get S$#@ Done” (GSD) attitude, with a proven track record of delivering results
Comfort working in remote and hybrid teams across global time zones
Ability to manage multiple work streams and thrive in a dynamic, fast-paced environment
Enthusiasm for Atlassian’s mission and values, along with a sense of humor and adaptability

Job Responsibility

Respond to and support the management of no-notice disruptive incidents affecting Atlassian through the entire emergency management lifecycle and maintain incident tracking
Take ownership by consistently reviewing strategies and taking corrective actions to ensure success in preventing, responding to, and recovering from disruptions to people
Manage results by skillfully communicating risk assessment goals to teams and prioritizing tasks to ensure high-quality mitigation strategies
Improve compliance management by contributing to cross-team projects to improve compliance processes and communicate findings related to deficiencies
Support risk management by leading assessment identification across multiple domains and communicating potential risks, developing comprehensive risk response plans, and anticipating barriers by harnessing data analytics for risk trends to ensure agility in response to new risks
Contribute to knowledge management by improving training programs based on past experiences and managing knowledge distribution across teams
Actively contribute to decisions impacting team resilience and uses data to measure the impact of implemented strategies
Develop creative and cultural sensitive solutions to challenges in fostering a culture of personal preparation and resilience
Occasional international travel

What we offer

health and wellbeing resources
paid volunteer days

Fulltime

Senior Program Manager, Digital Customer Success

The Senior Program Manager, Digital Customer Success will join our rapidly growi...

Location

United States , San Francisco

Salary:

153000.00 - 182750.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

8+ years of experience in Customer Experience, Customer Success, Success/Sales/ Market Ops, or Support in B2B SaaS companies
3+ years of experience in a customer facing role, ideally quota carrying, such as sales, success, solutions engineering, or paid support
3+ years of experience building digital first, multi-channel customer engagement programs with a proven track record of improved activations, adoption and customer retention
Experience working with GTM field teams and designing “signals”/escalation points for low touch or high touch human engagement
Ability to run complex, simultaneous, cross-functional initiatives
Ability to convert a futuristic vision into strategically executable projects and tactical action plans with measurable results
Experience leveraging customer and user engagement platforms like (Intercom, CSPs, Pendo, Groove, Marketo, etc.)
Strong analytical and program management skills with an aptitude for working with data
Expertise identifying trends through data analysis and turning insights into actionable outcomes
Experience with Tableau, Looker, Power BI

Job Responsibility

Responsible for the success and retention of our Digital segment of customers - tracking towards GRR and other product adoption goals
Inspect the segment, identify/evaluate trends, propose and build out solutions, all with the goal of influencing customer retention and product adoption
Leverage our tech stack & data insights to build personalized, targeted, omni-channel experiences that support customers throughout their journey and drive towards their desired business outcomes
Leverage data and customer research insights to identify and build “signals”/key points of friction or opportunity where it would be valuable to have an entry point to a low touch or high touch motion
Gain a deep understanding of our customers using research, interviews and data analysis to improve their experience and remove points of friction
Collaborate and align cross-functionally to develop innovative and creative ways of engaging with our customers across multiple channels and surfaces - email, in-product, webinars, Academy, community, etc
Collaborate with customer lifecycle marketing, growth, and other key experience teams to build out a holistic customer experience
Work with our Scaled & High Touch partners to bring digital engagements to their customers, optimizing coverage across their books of business
Inform our Customer Education Content roadmap and collaborate with our learning experience designers to create new content for customers
Collaborate with our other key programs such as voice of customer, enterprise community, and scale community

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family
All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs)

Fulltime

Senior Program Manager, Digital Customer Success

The Senior Program Manager, Digital Customer Success will join our rapidly growi...

Location

United States , Chicago

Salary:

137700.00 - 164475.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

8+ years of experience in Customer Experience, Customer Success, Success/Sales/ Market Ops, or Support in B2B SaaS companies
3+ years of experience in a customer facing role, ideally quota carrying, such as sales, success, solutions engineering, or paid support
3+ years of experience building digital first, multi-channel customer engagement programs with a proven track record of improved activations, adoption and customer retention
Experience working with GTM field teams and designing “signals”/escalation points for low touch or high touch human engagement
Ability to run complex, simultaneous, cross-functional initiatives
Ability to convert a futuristic vision into strategically executable projects and tactical action plans with measurable results
Experience leveraging customer and user engagement platforms like (Intercom, CSPs, Pendo, Groove, Marketo, etc.)
Strong analytical and program management skills with an aptitude for working with data
Expertise identifying trends through data analysis and turning insights into actionable outcomes
Experience with Tableau, Looker, Power BI

Job Responsibility

Responsible for the success and retention of our Digital segment of customers - tracking towards GRR and other product adoption goals
Inspecting the segment, identifying/evaluating trends, proposing and building out solutions, all with the goal of influencing customer retention and product adoption
Leveraging our tech stack & data insights to build personalized, targeted, omni-channel experiences that support customers throughout their journey and drive towards their desired business outcomes
Leveraging data and customer research insights to identify and build “signals”/key points of friction or opportunity where it would be valuable to have an entry point to a low touch or high touch motion
Gaining a deep understanding of our customers using research, interviews and data analysis to improve their experience and remove points of friction
Collaborating and aligning cross-functionally to develop innovative and creative ways of engaging with our customers across multiple channels and surfaces - email, in-product, webinars, Academy, community, etc
Collaborating with customer lifecycle marketing, growth, and other key experience teams to build out a holistic customer experience
Working with our Scaled & High Touch partners to bring digital engagements to their customers, optimizing coverage across their books of business
Informing our Customer Education Content roadmap and collaborating with our learning experience designers to create new content for customers
Collaborating with our other key programs such as voice of customer, enterprise community, and scale community

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

Fulltime

Senior Manager, Marketing Programs

We are seeking a Senior Manager, Marketing Programs to join our team in a role t...

Location

United States , Wilmington

Salary:

70000.00 - 90000.00 USD / Year

Cella

Expiration Date

Until further notice

Requirements

A minimum of 5 years of experience in marketing, account management, or a related field
Strong project management skills with the ability to manage multiple campaigns simultaneously and juggle diverse tasks in a fast-paced, deadline-driven environment
Exceptional attention to detail, organization, and proofreading skills
Ability to understand and document detailed campaign processes and requirements
Comfort with calculations used in direct marketing campaign management and invoicing
Strong verbal and written communication skills
ability to communicate confidently with stakeholders
Possesses an affable personality with a strong history of effective relationship building skills and collaboration
Proficiency with Microsoft Excel, PowerPoint, and Word
Familiarity with Google Sheets, Adobe Acrobat, and Outlook

Job Responsibility

Support and help drive day-to-day client relationships and communications, ensuring campaigns move smoothly from concept through launch
Support and help drive the development of tactical timelines and deliverables, coordinating with internal teams, clients, creative resources, and external partners
Prepare and actively participate in internal and external planning/status meetings, presenting updates and recommendations
Translate client objectives into clear campaign requirements, documentation, and marketing matrices
Work closely with designers, and also write compelling copy as needed, to create marketing collateral
Manage versioning of marketing collateral and review production and creative audits for accuracy
Coordinate client reviews of campaign requirements and collateral to secure final approvals
Stay updated on industry/competitive trends and best practices
Review campaign results to recommend innovative ideas for marketing campaigns and tests
Support supplier invoice payments and client invoice preparation

What we offer

medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan

Fulltime

Senior Creative Program Manager

EarnIn

Location:
United States , Mountain View

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 18, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Senior Creative Program Manager

Senior Product Program Manager, Roadmap Planning & Program Management

AirCover Senior Program Management & Planning Lead

Senior Program Manager

Senior Program Manager - Customer Education

Senior Program Manager, Emergency Management

Senior Program Manager, Digital Customer Success

Senior Program Manager, Digital Customer Success

Senior Manager, Marketing Programs

Senior Creative Program Manager

EarnIn

Location:United States , Mountain View

Category:-

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 18, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Senior Creative Program Manager

Senior Product Program Manager, Roadmap Planning & Program Management

AirCover Senior Program Management & Planning Lead

Senior Program Manager

Senior Program Manager - Customer Education

Senior Program Manager, Emergency Management

Senior Program Manager, Digital Customer Success

Senior Program Manager, Digital Customer Success

Senior Manager, Marketing Programs

Location:
United States , Mountain View

Category:
-

Contract Type:
Not provided

Job Posted:
January 18, 2026